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JustBob Reviews 6,281

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 1 out of 5 stars

​Very poor. I have never seen such dry buds; they have obviously lost all their organoleptic properties. I filed a complaint, and they claim they checked the batch and that it meets their quality st... See more

Company replied

Rated 4 out of 5 stars

Nice company, good products, fast delivery. A little bag for storage or carrying light weight objects was included as a gift which was a sweet surprise . I tried 4 different cbd's , bubblegum,... See more

Rated 4 out of 5 stars

I can't really review JustBob as I have yet to receive my order 1 month later but Shipping to Ireland isn't realistic. They use GLS who lost the first order and although JustBob resent me the ord... See more

Company replied

Rated 5 out of 5 stars

I've ordered the small buds mix a few times and tried more than 50% of the types of hash available and I must say that compared to many places out there Just Bob definitely has the upper edge on pri... See more

Company details

  1. Cannabis store

About JustBob

Written by the company

justbob-logo

EUROPE’S TOP CBD

We offer a wide variety of premium quality CBD Cannabis, CBD Hash, CBD Oils, and CBD Extracts.

Get yours on Justbob.shop!


jb-icone

100% Lab Tested

0% Stress

Justbob meticulously selects the finest CBD flower productions from across Europe, ensuring traceability and certification throughout the entire production chain.

 

Amazing Discounts!

 

Explore ongoing promotions handpicked by Justbob!

Hurry, grab your deals now!



SHOP NOW

jb-industry-leader

We deliver across Europe

ship-flags

visit us on:

Justbob.fr Justbob.it

Justbob.de Justbob.es

Justbob.at Justbob.shop

Certified Quality 

Lab Tested According to UE Regulations

Rest assured with our EU-compliant lab-tested CBD, adhering to strict regulations for your peace of mind.

 

cbd-flower

All products marketed by Justbob have a THC content of less than or equal to 0.2% and are considered

drug-free, complying with Regulation (EU) No. 639/2014 and European legislation No. 1307/2013. Justbob collaborates with independent specialist laboratories for the analysis of all CBD buds sold. Learn more about us!

cbd-labr

Organic Excellence

We exclusively offer organic CBD grown in specially designed environments on Italian soil. Our producers prioritize top genetics, continually improving to meet customer needs and maximize the plant's potential.

hemp-grow

Top-Tier Customer Service

Need Assistance?

Connect with our expert customer service team, available weekdays from 10 am to 5 pm. Your queries are  our priority!

 

Join Our Community!

Explore why thousands rely on Justbob for their CBD essentials! Engage in our exclusive Justbob Instagram Events, discover ongoing promotions, and delve deeper into the world of CBD. Join our vibrant community today!

social-jb

 

Express delivery & Privacy Guaranteed!

Trust Justbob to meet your CBD needs. We provide you with high-quality, safe, and organic products, ensuring you get the best experience possible.

Trust Justbob to meet your CBD needs. We provide you with high-quality, safe, and organic products, ensuring you get the best experience possible.
We are always available to assist you with any questions or concerns. Our customer service team is dedicated to providing reliable support to ensure your satisfaction.

Contact info

Promotion box for JustBob

JUSTBOB CBD DEALS

The best CBD products at discount prices

3.1

Average

TrustScore 3 out of 5

6K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT BUY !!!

Worst CBD weed I've ever tried in my life. Buds are brown with no smell and no taste. Dosen't match the description at all. I bought several strains and all turned out to be old, brown... I just threw it all. You're much better of paying more on another shop and get something that is 1000x better than what JUSTBOB is scamming people on. They got fake reviews on their site. Please do not buy from them. Only 1 thing has even been good there and that was the mango haze in 2020. Now it's all crap. Just look at the amount of bad reviews you are getting... It's for a reason. I used your product yesterday and in the morning i was coughing up brown shit from my lungs.

#78406
#90565
#17850
#18006
#18401

6 March 2025
Unprompted review
JustBob logo

Reply from JustBob

Hi,

We are sorry to hear about your experience. However, the order number and details you have provided do not correspond to any order in our system. Please provide other relevant information, as it seems you are not one of our customers.

We always strive to meet our customers' expectations, and all our products are natural, carefully controlled, and tested in specialized laboratories. No chemical substances or anything inappropriate are added—otherwise, they wouldn’t be allowed on the market.

Furthermore, we absolutely do not accept accusations of fake reviews. We have a loyal customer base and have no need for such practices.

We invite you to contact us so we can resolve this issue together.

Phone: +44 2030514261
Facebook: Justbob
Email: info@justbob.shop

Best regards,
Mark
Customer Support, Justbob

Rated 1 out of 5 stars

Premiere commande ( blueberry smal…

Premiere commande ( blueberry smal buds) et grosse deception , herbe de couleur marron, odeur bizarre de renfermer de foin.

J'avais contacté le service client par mail qui ma dit qu'il ne reprenais pas les produits deja ouvert.

Tres déçu , le prix bas ma attiré mais la qualité n'était pas la. Aucun remboursement n'a été proposé.

A fuir

13 November 2024
Unprompted review
JustBob logo

Reply from JustBob

Bonjour,

Nous sommes désolés d'apprendre votre déception. Toutefois, nous tenons à préciser que votre commande date de novembre. Nous avons bien répondu à votre e-mail, mais nous n'avons plus eu de vos nouvelles par la suite. C'est précisément pour cette raison que nous n'avons pas pu vous proposer de solution ou vous satisfaire.

Concernant le produit, il est important de noter qu'il s'agit d'un produit naturel, dont l'apparence et l'odeur peuvent varier d'un lot à l'autre en fonction des récoltes. Dans votre cas, nous n'avons reçu aucun détail supplémentaire de votre part, ce qui ne nous permet pas d'effectuer un remboursement sans justification.

Nous vous invitons à nous recontacter afin de trouver ensemble une solution.

Facebook : Justbob France
Email : info@justbob.fr
Téléphone : +33 1 85 14 91 09

Nous restons disponibles pour toute question ou demande supplémentaire et espérons pouvoir regagner votre confiance à l’avenir.

Merci pour votre compréhension et votre collaboration.

Cordialement,
Anouk
Équipe JustBob

Rated 1 out of 5 stars

Justbob are thieves

Justbob are thieves. Unfortunately I discovered this after purchasing their horrible products. DON MAKE THE SAME MISTAKES STAKE!!!

Justbob
Justbob
Justbob

1 March 2025
Unprompted review
JustBob logo

Reply from JustBob

Hi,

We are sorry to read your review and would like to clarify a few things. Could you please provide us with your order number or any details so we can verify that you are indeed one of our customers?

We want to assure that our products are 100% natural, free from chemical treatments or artificial additives, and each batch undergoes strict quality checks and laboratory analysis before being placed on the market, as required by law.

Additionally, we remind you that, by law, our products are not intended for consumption or combustion.

If you had any issues with your order, we would have been happy to assist you. We always aim for customer satisfaction and are willing to find a suitable solution. Please contact us directly so we can address your concerns properly:

Phone: +44 2030514261
Facebook: Justbob
Email: info@justbob.shop

Best regards,
Mark
Customer Support, Justbob

Rated 1 out of 5 stars

The worst delivery

The worst delivery.

I've received a notification that my parcel would arrive between 12 AM and 2 PM but it arrived at 11 AM and I wasn't there to pick up the call and then they left.

This is really annoying since I've been waiting for this since the week before.

3 March 2025
Unprompted review
JustBob logo

Reply from JustBob

Hello,

We are sorry to read this review, as according to the information we have, your parcel was delivered exactly within the expected timeframe.

You placed your order on Thursday evening, which means it was processed and shipped on Friday. Since couriers do not operate over the weekend, you received your parcel today, fully within the estimated delivery time of 24/48 business hours (depending on when the order is placed).

We do not quite understand the reason for this complaint, but we invite you to contact us directly so we can assist you further.

Phone: +44 2030514261
Facebook: Justbob
Email: info@justbob.shop

or

📞 Téléphone : +33 1 85 14 91 09
💬 Facebook : Justbob France
📧 Email : info@justbob.fr

Best regards,
John
Customer Care Justbob

Rated 1 out of 5 stars

Reply to JUSTBOB

And again "Justbob" the truth is different personally I had contact with a courier company, the driver who left the package in the wrong place somewhere outside came again and showed where he left it. But unfortunately the package disappeared, which I informed "JUSTBOB". As well as there are no problems with sending to Ireland orders are delivered from other stores offering CBD e.g. Spain, France, Italy Portugal. Customs informs the recipient if the package was stopped and there was no such thing here. I will write again 15 shipments by courier company "UPS" which is a professional company from "JUSTBOB" were delivered. From the moment "JUSTBOB" started sending in my opinion the worst courier in Europe the problems began. I know what I'm writing because I own an online store and I was tempted by a cheap offer from a given company, but my cooperation with that company ended after two weeks after complaints about deliveries from my customers. I will also add that the opinions on the "JUSTBOB" website are only shown positive, and I know this because I and several other people left negative opinions and these opinions never appeared on the "JustBob" website.And strangely enough, looking at the star ratings on the JUSTBOB website, they are very similar to TRUSTPILOT where the final score is a big difference, for those interested it is worth taking a look.

20 February 2025
Unprompted review
JustBob logo

Reply from JustBob

Hi,

We’re sorry to hear about your experience and would like to clarify a few points. The quality of our products and the efficiency of our deliveries are always a top priority, and we ensure shipments only to the countries specified on our website. Unfortunately, due to customs regulations, we had to stop shipping to Ireland, but before making this decision, we made multiple attempts over several months. All our Irish customers were informed in advance, and those who didn’t receive their packages were promptly refunded.

Regarding reviews, we publish all feedback on our website. As for the Trustpilot logo, the stars are simply part of its official design.

We truly value our customers and would be happy to assist you directly. If you’d like to discuss this further, please don’t hesitate to contact us here:

- Phone: +44 2030514261
- Facebook: Justbob
- Email: info@justbob.shop

Best regards,
Mark
Customer Support Justbob

Rated 1 out of 5 stars

This is a total scam

This is a total scam, you save money but end up throwing away the product: flowers are old and extra dry, extracts smell chemical and sparkle a lot. Better alternatives exist, e.g. Spanish companies proved to be more serious!

24 January 2025
Unprompted review
JustBob logo

Reply from JustBob

Hi,

Thank you for reaching out to us. We’re sorry to hear about your experience. Unfortunately, we couldn’t locate any registered customer or order under your name.

Please note that we always respond promptly, whether via phone, email, or chat. To assist you further and investigate your concerns, we kindly ask you to provide additional information, such as the email address used for the order or the order number.

In the meantime, here are our contact details:

- Phone: +44 2030514261
- Facebook: Justbob
- Email: info@justbob.shop

Best regards,
Mark
Customer Support Justbob

Rated 5 out of 5 stars

Fair prices, fast shipping!

Saw JustBob being recommended on Reddit and decided to give them a try. I was initially attracted to their varied catalogue and fair prices compared to what I've seen on the market. I was very surprised when my order arrived less than 24h after making the purchase.

16 January 2025
Rated 1 out of 5 stars

I didn't nothing receive yet

I didn't nothing receive yet, always telling me that they didn't had time for my deliver.

I will never use this service again

18 December 2024
JustBob logo

Reply from JustBob

Hello,

We see that your package is now marked as delivered, so we are unsure about the reason for your review. Could you please confirm if you have received it?

Please note that we work with external transport companies, and once the package is handed over to them, we can only monitor the situation.

If you need further assistance, feel free to contact us here:


- Phone: +44 2030514261
- Facebook: Justbob
- Email: info@justbob.shop

Best regards,
Mark
Customer Support Justbob

Rated 1 out of 5 stars

Worst experience I have ever had…

Worst experience I have ever had with weed/or anything that is supposed to be smoke in my life. Probably the first review I have ever made in my life about anything, but I had to do this so that other people dont fall into this scam. I dont even know how to describe this, if you want want to know I how I feel just try ordering anything at all from JustBob haha. [Pedido #445800] (11 noviembre 2024) 85 euros to the trash

12 November 2024
Unprompted review
JustBob logo

Reply from JustBob

Hello,

We are sorry to hear about your experience and appreciate you taking the time to share your feedback. We always strive to provide high-quality products and excellent service.

If you had contacted us directly, we would have been happy to investigate your issue and work towards a solution.

Please note that our products are 100% natural, and it’s possible for one batch to differ slightly from another in terms of aroma, and texture. These natural variations are due to the fact that we do not use pesticides or chemicals to standardize our products.

Furthermore, we remind you that, as per European law and our terms and conditions, our products are not intended for consumption, including through combustion. We encourage you to review the legal guidelines regarding cannabis products.

Feel free to reach out to us through any of the following channels so we can assist you further:

- Phone: +44 2030514261
- Facebook: Justbob
- Email: info@justbob.shop

We look forward to hearing from you.

Best regards,
George
Customer Support Justbob

Rated 1 out of 5 stars

Shut this company down immediately.

Shut this company down immediately.
I have ordered to Denmark and what I got was the worst I have ever tasted in my life! Yuck. Stay away from it or you will get sick

11 October 2024
Unprompted review
JustBob logo

Reply from JustBob

Hello,

We sincerely apologize for your experience with our products.

Please note that our products are natural, and as such, there can be variations between batches. Some batches may be better than others, but we conduct external lab tests to ensure the safety and quality of all our products.

Our products are, by law, not intended to be consumed or smoked. They are meant for collection purposes and as air fresheners only.

We also noticed that you have written another review using a different profile, which does not reflect the situation correctly.
We have made several attempts to reach a resolution with you, but unfortunately, we were unable to find an agreement that satisfied you.
Therefore, we feel that this review is unjust.

We kindly invite you to contact us again, and we will do our best to find a solution that works for you:

- Phone: +44 2030514261
- Facebook: Justbob
- Email: info@justbob.shop

Best regards,
Mark
Customer Support Justbob

Rated 5 out of 5 stars

Great Job!

Thank you very much! You did a great job 😉
I wrote on their facebook page thinking of placing an order from there, they sent me back to the site and in the end I had phone support to place the order correctly as they could not do it for me.

In the end, the shipment took longer than it should have: it arrived bout 3 days afyer I placed the order (not counting the weekend).

I find the price really low, the quality is quite good.

Fot the attention and professionalism I leave a five star rating, and I will definitely buy again!

👍🏻

8 October 2024
Unprompted review
Rated 4 out of 5 stars

I'm an happy costumer!

Good ratio in price/quality. The flowers might not be the best quality ever, but taking in consideration the prices, its pretty much ok.

Fast and anonymous delivery.

The costumer service is really helpful and fast on answering.

16 October 2024
Unprompted review
Rated 1 out of 5 stars

Discusting bad experience

5 October 2024 I bought 50g of small buds mix and 5g of bubblegum, came in 24h hours but.. everything came spoiled and unfit for consumption. From the smell, to the appearance, consistency, etc. It was a huge disappointment and a waste of money. Furthermore, on the Justbob website they do not publish bad reviews. Be very careful and do not be fooled.

5 October 2024
Unprompted review
JustBob logo

Reply from JustBob

Hello,

We are truly sorry to hear about your disappointing experience with our products. It is unfortunate that you did not reach out to us directly before writing this review.

We would like to remind you that our products are 100% natural, with no chemical additives or preservatives. As a result, slight variations in appearance, consistency, and aroma can occur between batches. However, please rest assured that every product is tested by an independent lab before being sent out to ensure quality and safety, including accurate CBD percentages.

It’s important to mention that, by law, our products are sold as collectible items for ornamental purposes or as air fresheners. Consumption, including through combustion, is strictly prohibited by law, and we fully comply with European regulations.

As for reviews, we do publish all of them, but it may take some time before they appear on our website.

Please feel free to contact us directly so we can assist you further. You can reach us at:

Phone: +44 2030514261
Facebook: Justbob
Mail: info@justbob.shop
We look forward to hearing from you.

Best regards,
John Smith
Customer Service Justbob

Rated 5 out of 5 stars

it's fine.

everything is good.
the shipping wasn't in 24 hours, but it took a few days.
however, for what you pay, it's fine.
I recommend it. definitely not the sale as real marij
but it's ok

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Delivery came in two days

Delivery came in two days, I am Greek so I didnt really expect it.
The products are great considering the price so cheap... I recommen the hashes more than the weed, which sometimes is a bit dry, I dont know if in my case it is due to the travel..
Anyway I'm 100% satisfied so I think they deserve a positive review.

23 September 2024
Unprompted review

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