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Rated 5 out of 5 stars

Duurt even voordat je je uitbetaling krijgt (50uur) maar wel betrouwbaar en staat meteen op je rekening. Je kan deze site vertrouwen. Takes some time before they accept your withdrawal (50hours) b... See more

Company replied

Rated 5 out of 5 stars

Fantastic casino, really good fame selection is great, almost all my favorites. Payments are fast for both deposits and withdrawals. Bonuses are pretty decent and you get a few of them! Lastly support... See more

Company replied

Rated 1 out of 5 stars

says no KYC for crypto players on homepage, then request KYC for $300 withdrawal from $50 deposit in cryptocurrency... obviously dont like to pay winnings. STAY AWAY "NO KYC for CRYPTO PLAYERS" is tot... See more

Company replied

Rated 5 out of 5 stars

Amazing site and gives back to loyal customers. They have amazing games as well give them a shot and win big! Also I want to give a shout out to theyre outstanding customer service specifically to Kho... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

We are a licensed Blockchain casino launched in 2021 by Casbit Group N.V. Our crypto-friendly casino has joined the cryptocurrency gaming trend by giving players numerous cryptos as payment options. The dark theme of Justbit.io is up-to-date and laconic, It is not overloaded with unnecessary buttons and sections that can confuse the player. The site is multi-lingual: different languages are available here. JustBit Сasino is fully lісensed and regulated by Сuraсao and іs available in сountrіes across the globe.


Contact info

3.7

Average

TrustScore 3.5 out of 5

632 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Best Casino what I played before

Best Casino what I played before

20 June 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Urbo,

Thank you for sharing your positive feedback! We are thrilled to hear that you consider our casino the best you’ve played before. Your satisfaction is our top priority, and it’s fantastic to know that our efforts have made your experience enjoyable.

We are constantly working to enhance our platform, games, and services to provide the ultimate gaming experience for our players. Your kind words motivate us to keep improving and delivering top-notch entertainment.

If you have any suggestions or if there's anything specific you enjoyed, we'd love to hear more. Your insights help us ensure we continue to meet and exceed your expectations.

Thank you once again for your support and for choosing our casino. We look forward to continuing to be your go-to destination for online gaming.

Warm regards,
JustBit Casino Team.

Rated 1 out of 5 stars

They dont Payout my Money due Network issue

My withdrawal was approved but the casino says my USDT address is incorrect which is not correct! Because I play in several casinos with this address and pay out regularly. They refunded me the amount. 1 Hour later the Premium Support wanted me to make a video of the withdrawal, which was done, then Premium Support said there was an error because I couldn't select the withdrawal network. I said several times that I wanted the withdrawal with ERC-20 Network and there was no response.

I wonder how the other players can cash out with USDT if the network is not selectable!

6 June 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Erdem,

Thank you for your feedback and for notifying us of the issue. We regret to inform you that a technical problem has impacted your recent withdrawal. We sincerely apologize for any inconvenience this may have caused.

Our technical team is actively addressing the issue and is working hard to resolve it as swiftly as possible. We understand the frustration caused by this delay and assure you that restoring our services is our highest priority.

We appreciate your patience and understanding during this time. Should you have any further questions or concerns, please feel free to reach out to your VIP manager or our support team.

Thank you for your continued support! We will do everything possible to restore your trust in our casino.

Warm regards,
JustBit Casino Team.

Rated 1 out of 5 stars

I didn't receive the promised bonusses…

I didn't receive the promised bonusses and your chat people were not able (I think not willing) to solve the problem

21 May 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear kververgaart,

Thank you for reaching out and sharing your concerns. We are sorry to hear about your experience and understand how disappointing it must have been not to receive the bonuses you were hoping for.

At times, our bonus availability can be limited, and we regret any inconvenience this may have caused. We recommend that you reach out to our support team again, as they may have new offers or solutions that could enhance your gaming experience.

We value your patronage and hope to have the opportunity to provide you with a more enjoyable experience in the future. Thank you for your understanding and patience.

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

“not funny”

Its ok. Only my withdraws never came. Thats the only thing that is “not funny”

1 May 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear RL,

First and foremost, we sincerely appreciate your positive feedback about our casino experience. Knowing that you found enjoyment in your time with us brings us immense joy, and we are committed to continually enhancing our services to ensure your satisfaction.

However, we are truly sorry to hear about the issue you encountered regarding your withdrawals. We understand the importance of receiving your funds in a timely manner, and we apologize for any inconvenience this delay may have caused.

To provide you with the necessary assistance and clarity regarding the status of your withdrawals, we kindly encourage you to get in touch with our dedicated support team. They are readily available to address your concerns, investigate the matter thoroughly, and offer personalized solutions tailored to your needs.

Rest assured, your satisfaction is our top priority, and we are fully committed to resolving this issue promptly and effectively.

Thank you once again for your feedback and for choosing our casino. We look forward to assisting you and ensuring that your experience with us remains enjoyable and hassle-free.

Warm regards,
JustBit Casino Team.

Rated 1 out of 5 stars

Dont give your win monay

Dont give your win monay. Dont Play there.

15 May 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Tom,

Thank you for sharing your feedback! We deeply regret to hear about the difficulties you’ve encountered with our platform. Your experience is extremely important to us, and we want to ensure that any issues you’ve faced are promptly and effectively addressed.

To better assist you, we kindly ask you to reach out to our dedicated support team. Please provide specific details regarding the situation. This will enable us to investigate thoroughly and resolve your concern as swiftly as possible.

Our support team is committed to making things right for you, and we’re confident that we can turn your experience around. You can contact us directly at support email or via our live chat option available on our website.

Thank you for giving us the opportunity to address this matter. We look forward to resolving your issue and restoring your confidence in our service.

Warm regards,
JustBit Casino Team.

Rated 1 out of 5 stars

Justbit Casino are considered Crooks!

Jusbit Casino are considered crooks!
So I had applied for an account, deposited 750 euro (no bonus and real money) and started playing. I was playing classic Blackjack on table 60 and had a bet on two seats. My balance was over 500 euro, which I had deposited, so real money not from a bonus. Suddenly when the dealer was giving out cards I got logged out and my account got locked, this was in the middle of the game for no reason! The pop-up screen said that I did not fill out my password 5 times(!) correctly. This was yesterday. I complained because I am furious because this is considered stealing my money. Then a so called VIP Manager with the name Olivia answered to my mails, but with the second mail she suddenly called my Iren while my name is Cor. Until now I have sent quite a few emails and all they do is keep you off and tell you that it is your mistake, that you should know certain countries are banned from playing. If certain countries are banned then why was I able to apply, register, deposit money and even play as citizen from Netherlands? In fact they breach their own terms and conditions but blame me for not paying attention to their terms and conditions!! I will need to contact the Police and Gaming Commission to file a report, because this is simply stealing my money. If you read this Justbit Casino (justbit.io), kindly re-open my account so I can continue playing, or refund my deposited money. And kindly replenish my total balance, which is the balance before my last bet on two tables at the mentioned Blackjack table. If the issue is not solved today I will take action on this and contact Gaming Commission as well as the Police.

13 May 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Cornelis Rietveld,

Thank you for sharing your recent experience with our casino. We deeply regret the inconvenience and frustration you have encountered.

We want to assure you that we take all customer concerns seriously and aim to resolve issues promptly and fairly. Our VIP department is currently dealing with your last request.

If you have any additional questions or need more information, please contact your VIP Manager for personal assistance. She will be able to provide updates and support you through the process of resolving your request.

Once again, we apologize for the inconvenience and appreciate your patience. Our goal is to ensure your satisfaction and restore your trust in our casino.

Warm regards,
JustBit Casino Team.

Rated 1 out of 5 stars

I want my money

Hello, my name is gyvano de klerck
I have a withdrawel of 1750 euro from justbit but because my brother used The same “Device as me they are telling me that my withdrawel might be invalid…
I need this fixed this Cannot happen

12 May 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Gyvano,

Thank you for bringing your concern to our attention. We understand how frustrating this situation must be for you. We take such matters seriously and are committed to providing you with the best possible assistance.

Unfortunately, since we do not have access to your account details via this platform, we are unable to verify the specifics of your case directly. To resolve this issue swiftly, we kindly request you to reach out to our customer support team. They are available via live chat or email and will be able to review your account and provide the necessary assistance to resolve the issue if possible.

Our support team is dedicated to ensuring that your experience with us is smooth and satisfactory. We appreciate your understanding and patience.

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

Easy deposit system,fast payouts

Easy deposit system,fast payouts. Good live game choices. All around me personally I would give justbit a solid 9.5/10

29 April 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Rihards Grabovskis,

Thank you for taking the time to share your positive experience with us. We greatly appreciate your feedback regarding our easy deposit system, fast payouts, and diverse selection of live games.

At JustBit Casino, we strive to provide our players with a seamless and enjoyable gaming experience, and we're thrilled to hear that we have met your expectations. Your satisfaction is our top priority, and we're delighted to receive such high praise from you.

We will continue to work hard to maintain the quality of our services and ensure that your experience with us remains exceptional.

Once again, thank you for choosing our casino. We look forward to serving you again in the future and providing you with even more great gaming experiences.

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

Very good casino good slots good fast…

Very good casino good slots good fast live chat very helpful!!
Love this casino top top !!

30 April 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Sarkozi Lorenzo,

Thank you for your glowing review! We are thrilled to hear that you've had such a positive experience at our casino.

We strive to provide our players with the best gaming experience possible, and it's fantastic to hear that you found our slots selection enjoyable and our live chat support helpful and efficient.

Your satisfaction is our top priority, and we are delighted that you consider us a top-notch casino. We will continue to work hard to maintain this standard and ensure that your experience with us remains excellent.

If you ever have any questions or need assistance, please don't hesitate to reach out to us. Our friendly support team is always here to help you.

Thank you once again for your kind words and for choosing JustBit Casino. We look forward to providing you with more top-notch gaming experiences in the future!

Warm regards,
JustBit Casino Team.

Rated 1 out of 5 stars

Verry trash have to wager youre bonus…

Verry trash have to wager youre bonus 20 times after you wager it can even windraw the full amount

25 April 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Bil Dil,

Thank you for sharing your feedback with us. We're sorry to hear that you found our bonus terms unsatisfactory.

We strive to provide transparent and fair bonus conditions for all our players, and we apologize if certain aspects of our terms left you feeling disappointed. Your feedback is crucial to us, and we take it seriously as we continuously work to improve our services.

We encourage you to reach out to our support team for further clarification on the details of our bonus conditions. They will be more than happy to assist you and address any concerns you may have.

Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we strive to enhance your gaming experience.

Thank you for choosing us as your gaming destination. We look forward to serving you better in the future.

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

Good games good promotion and bonus…

Good games good promotion and bonus nice and friendly agents Bobby good mate thnx

25 April 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear ricardo hartog,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you're enjoying our selection of games, promotions, and bonuses.

We take great pride in offering a diverse range of games to cater to every player's preferences, and our promotions and bonuses are designed to enhance your gaming experience and reward your loyalty.

We'll be sure to pass along your kind words to Bobby and the rest of our support team. Providing friendly and helpful assistance is something we strive for, and we're delighted to hear that Bobby made your experience even more enjoyable.

If there's anything else we can do to make your time with us even better, please don't hesitate to let us know.

Thank you once again for your support, and we look forward to welcoming you back for more fun and excitement soon!

Warm regards,
JustBit Casino Team.

Rated 1 out of 5 stars

i recived a 120% bonus in my email ibut did not get it

i recived a 120% bonus in my email i went to live chat asked them about it wile i was in chat the agent seemed in a rush and closed the chat wile i was still talking then i claimed the bonus deposited but did not get the bonus went back to live chat but it was disabled now so i had to email took them 5 min to reply but they did not help at all i replied to them and they took forever to reply back saying sorry there is a problem and i cant get the bonus i felt like i just waisted my money because i deposited a smaller amount anticipating the bonus money to play with i played my deposit and lost in less than 3 min (update) 6 days later they credited my bonus but it was larger than i thought so i went to live chat to ask and they said no that was the correct amount i should receive so i emailed support and asked again if i was given the wrong bonus by mistake before i start playing and they replied it was the correct amount so i started playing after a few hours i checked my wagering and to my surprise there was 164,000 thousand out of 168,000 thousand left to
wager i asked support what the wager % was they said 35x the bonus but my wagering was almost 400x i stopped playing and am now waiting for this problem to be fixed

24 April 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear julieta laroya,

We want to extend our sincerest apologies for the inconvenience and frustration you experienced regarding the bonus offer you received via email. Your feedback is invaluable to us, and we assure you that we are diligently working to address the issues you encountered.

Please know that our team is actively investigating the technical glitch that prevented the activation of your bonus. Rest assured, we are committed to rectifying this matter promptly to ensure that you receive the bonus you rightfully deserve.

We understand the frustration and disappointment you must feel, especially after anticipating the bonus funds to enhance your gaming experience. Your satisfaction is of the utmost importance to us, and we are dedicated to resolving this issue to your satisfaction.

In the meantime, if there is anything else we can assist you with or if you have any further questions or concerns, please don't hesitate to reach out to us. Your continued patience and understanding are greatly appreciated as we work towards a resolution.

Once again, we apologize for the inconvenience caused, and we thank you for bringing this matter to our attention. We value your patronage and remain committed to providing you with a seamless and enjoyable gaming experience.

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

The service and the overall vibe of the…

The service and the overall vibe of the whole casino is genuinely super chill and nice.

24 April 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Jordy Slink,

Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you found our casino to have such a chill and inviting atmosphere.

Creating a relaxed and welcoming environment for our players is something we strive for every day, so it's incredibly rewarding to know that our efforts are appreciated.

Whether you're here for the excitement of the games or simply to unwind and enjoy some leisure time, we want every visit to feel like a mini escape from the everyday hustle and bustle.

We'll keep working hard to maintain that super chill vibe you love, and we hope to see you back at the tables again soon for more fun and relaxation.

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

Great experience good games A+

20 April 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Aaron,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a great time exploring our casino and that our selection of games met your expectations.

We strive to provide our players with top-notch entertainment and a seamless gaming experience, so receiving an A+ from you truly means a lot to us.

Your feedback encourages us to keep pushing the boundaries and offering even more exciting games and features in the future. We hope to continue exceeding your expectations with every visit.

Thank you once again for choosing us, and we look forward to welcoming you back for more thrilling adventures!

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

David is the best

20 April 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Kosta Tsola,

Thank you immensely for your kind words, especially highlighting David, our support manager. We're absolutely thrilled to hear about your positive experience with him.

David is indeed an integral part of our team, dedicated to providing exceptional support and ensuring that every player feels valued and assisted throughout their journey with us.

Your acknowledgment of David's excellence fuels our commitment to maintaining the highest standards of customer service. We will make sure to pass along your appreciation to him and the rest of the team.

Please know that your satisfaction is our utmost priority, and we are here to assist you with anything you may need. If there's ever anything we can do to enhance your experience further, please don't hesitate to let us know.

Thank you once again for your feedback and for choosing us as your preferred casino. We look forward to continuing to exceed your expectations in the future.

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

Support is extremely courteous and…

Support is extremely courteous and helpful. Many well-known casino game providers, such as those who supply games to Stake and TrustDice, can meet all of your requirements.

14 April 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Scott Sims,

We were truly elated to receive your thoughtful feedback regarding your experience with our casino. Your words of praise for our support team and the recognition of our diverse range of top-tier game providers have brought smiles to our faces and warmth to our hearts.

We pride ourselves on delivering exceptional customer service, and it brings us immense joy to hear that our support team has exceeded your expectations. We wholeheartedly believe that every interaction with our players should be characterized by courtesy, efficiency, and genuine care.

Furthermore, we are delighted that our selection of game providers has resonated so positively with you. Our partnership with esteemed suppliers is a testament to our commitment to offering a dynamic and exhilarating gaming experience that caters to all preferences and requirements.

Your satisfaction is our utmost priority, and we are immensely grateful for your patronage and kind words. Should you ever need any assistance or wish to explore more of what we have to offer, please do not hesitate to reach out to us.

Thank you once again for choosing us. We look forward to welcoming you back for more thrilling adventures and unforgettable moments.

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

Justbit is an outstanding casino

Justbit is an outstanding casino. One of its standout features is the instant processing of deposits and withdrawals. Additionally, it offers a wide range of slot providers, comparable to larger sites like TrustDice and Stake.

4 April 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Jonathan Hill,

Your words of acclaim regarding your experience at our casino have filled us with immense pride and gratitude. It's truly heartening to hear that our efforts to provide a seamless and enjoyable gaming environment have resonated so positively with you.

The instant processing of deposits and withdrawals stands as a hallmark of our commitment to ensuring convenience and efficiency for our players. We understand the importance of swift transactions, and we continuously strive to streamline our processes to deliver a frictionless experience for all.

Furthermore, your recognition of the diversity of slot providers available. We take immense pride ensuring that our players have access to a wealth of entertainment options that cater to every preference and whim.

Your feedback serves as fuel for our passion to continually elevate and refine the your experience. We are deeply grateful for your patronage and for taking the time to share your thoughts with us.

Should you ever have any questions, suggestions, or simply wish to engage further with our offerings, please do not hesitate to reach out.

Thank you once again for choosing our casino. We eagerly anticipate the opportunity to welcome you back for more thrilling adventures.

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

Super Casino

Super! Swift payouts, deposits, support help as well:) many good promotions and tournaments!

1 April 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Artur Cebula,

Thank you for taking the time to share your exhilarating experience with us! Your feedback is truly the highlight of our day, and we're overjoyed to hear that you've had such a fantastic time at our casino.

We pride ourselves on delivering seamless and swift transactions, ensuring that your deposits and payouts are as hassle-free as possible. It's delightful to know that our support team has been able to assist you effectively whenever you've needed guidance or assistance. Your satisfaction is our utmost priority, and we're committed to providing top-notch support whenever you need it.

Moreover, we're thrilled that you've been enjoying our array of promotions and tournaments! We strive to keep our offerings fresh and exciting, providing you with endless opportunities to elevate your gaming experience and win big.

Your kind words serve as a testament to the dedication and hard work of our team, who work tirelessly to ensure that every aspect of your gaming journey exceeds your expectations.

We look forward to continuing to provide you with unparalleled entertainment and thrilling experiences at our casino. If there's anything else we can do to enhance your time with us, please don't hesitate to reach out.

Thank you once again for choosing us as your preferred online gaming destination. Here's to many more exhilarating moments together!

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

Im like make

Im like make. A time there, many excitacion

8 April 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Erwin Erwino,

Thank you for taking the time to share your thoughts on our casino. We are delighted to hear that your experience was filled with excitement and enjoyment.

We prioritize providing a thrilling and engaging environment for our patrons. Your satisfaction is our utmost priority, and we are committed to ensuring that each visit exceeds your expectations.

We appreciate your patronage and look forward to welcoming you back for more thrilling moments in the future.

Thank you for sharing your perspective. Let's continue to embark on this adventure together, where every moment is a celebration of the boundless possibilities that lie within the realm of online gaming.

Warm regards,
JustBit Casino Team.

Rated 4 out of 5 stars

not a bad casino

not a bad casino, lots if bonusses i love
only withdraw up to 48 to 72 hours takes long

5 April 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Django Solberg,

Thank you for taking the time to share your feedback on our casino. We greatly appreciate your input and strive to continually improve our services to ensure the best possible experience for all our players.

We understand your concern regarding the withdrawal processing time, and we want to assure you that we are actively working to expedite this process. While we aim to streamline the withdrawal process, it's important to note that the timeframe for withdrawals can vary depending on the chosen withdrawal method.

However, please be assured that we are committed to providing a seamless and efficient withdrawal experience for our players. We value your loyalty and will continue to prioritize improving our services to meet and exceed your expectations.

Thank you once again for your valuable feedback. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team, who will be more than happy to assist you.

Warm regards,
JustBit Casino Team.

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