My recent purchase from Juntame.com went off smoothly, no hiccups. I was content with price I paid on Juntame, but, became QUITE a bit more pleased, once I checked the manufacturer's site, and, saw... See more
Company replied
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See what reviewers are saying
Had an issue where none of my order was in stock besides a very small item. I was reached out to immediately and was let known about it, and was asked if I wanted something else and it would be sent w... See more
We ordered the Alger and the Dolphin and they both arrived quickly. Both products exceeded our expectations. Absolutely incredible! We own a LOT of toys but these two immediately shot to the top of ou... See more
Definitely order from somewhere else if you are UK. Try bondara just as good a selection and UK based. Difficult to contact and they use two useless couriers yunexpress who's updates are a day late. A... See more
Company replied
Company details
Written by the company
Juntame is a US-based company that sells adult toys. Shop vibrators, dildos, anal toys, masturbation cup & more at Juntame. Shop with confidence, guaranteed discreet shipping. All products are shipped from U.S. warehouse. Sexual Wellbeing Advices. 1 Year Product Guarantee. Discreet Packaging.
Contact info
United States
- juntame.com
3.2
Average
209 reviews
Hasn’t replied to negative reviews
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Reply from Juntame.com
Dear Customer,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with your order.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Best Regards
Juntame Customer Service Center
Reply from Juntame.com
Dear Customer,
Thanks for your positive feedback.
We are trying our best to bring you good service and good products.
And we are looking forward to your next visit!
Best Regards
Juntame Customer Service Center
Have not used it yet
28 May 2024
Reply from Juntame.com
Dear Customer.
We are looking forward to your suggestions and your next visit.
Best Regards,
Juntame Customer Service Center
Once Again I Cannot Rate Or Write A…
Once Again I Cannot Rate Or Write A Review On Something That I Never Received.
24 May 2024
Reply from Juntame.com
Dear Customer.
We are looking forward to your suggestions and your next visit.
Best Regards,
Juntame Customer Service Center
Just received it about four hours ago
Just received it about four hours ago. Plugged it up and brought it out to play with. I was not gift with a large tool, that being said, even lubed up well the motor would stop.While it does rotate and pulse there is no vibration and it is real loud. My car is quiter than it, I will fully charge it tonight and see if it works better tomorrow.
26 April 2024
Reply from Juntame.com
Dear Customer,
Please feel free to contact us if there is any problem with the product. Our official email is cus@juntame.com.
Thank you again for your feedback.
Juntame Customer Service Center
No problem with the company
No problem with the company. The device is very small and there is nothing to stop the juice from getting into the gears and shorting out the electronics. You can't clean the device without water getting into the unit and causing damage. Poorly designed.
25 April 2024
Reply from Juntame.com
Dear Customer,
We have one year warranty polocy. If your product is defective, please contact us. Our official email is cus@juntame.com.
Best Regards
Juntame Customer Service Center
Good price compared to other sites I shop
Good price, product work great, received it in the mail very timely.
25 April 2024
Reply from Juntame.com
Dear Customer,
Thank you for taking the time to leave us a review.
We are glad that the quality of our products did not let you down.
If you have any additional feedback or questions in the future, please don’t hesitate to contact us.
Thanks again for your feedback.
Juntame Customer Service Center
Great Products
Purchased twice from Juntame first order was great waiting on second now. Excellent product, good prices.
23 April 2024
Reply from Juntame.com
Dear customer,
Thanks for your positive comment and feedback.
Your encouragement will keep us moving forward and continuing improving our service.
If you have any further suggestions, please contact us, we will take it seriously.
Sincerely
Juntame Customer Service Center
Reply from Juntame.com
Dear customer,
Thanks for your positive comment and feedback.
Your encouragement will keep us moving forward and continuing improving our service.
If you have any further suggestions, please contact us, we will take it seriously.
Sincerely
Juntame Customer Service Center
Very good customer service
Orders are always shipped in a timely manner. Anytime I’ve ever had an problems they addressed them immediately. Very good customer care.
27 March 2024
Reply from Juntame.com
Hello,
Thank you for your interest in our products.
With your encouragement, we will definitely strive to do better!
If there are any follow-up questions, please contact us in time, we will do our best to help you solve the problem.
I hope everything goes well with you.
Best Regards
Juntame Customer Service Center
Reply from Juntame.com
Dear customer,
Thanks for your positive comment and feedback.
Your encouragement will keep us moving forward and continuing improving our service.
If you have any further suggestions, please contact us, we will take it seriously.
Sincerely
Juntame Customer Service Center
Though it be little. It be WOW
Couldn't wait to receive it. When I opened my box. I was a little disappointed in how small it was. However. It is very intense. And gives an amazing O. I think you guys should make one with a little more girth. I'd buy that one too. Absolutely love this.
23 March 2024
Reply from Juntame.com
Dear Customer,
Thank you for taking the time to leave us a review.
We are glad that the quality of our products did not let you down.
If you have any additional feedback or questions in the future, please don’t hesitate to contact us.
Thanks again for your feedback.
Juntame Customer Service Center
Reply from Juntame.com
Hello,
Thank you for your interest in our products.
With your encouragement, we will definitely strive to do better!
If there are any follow-up questions, please contact us in time, we will do our best to help you solve the problem.
I hope everything goes well with you.
Best Regards
Juntame Customer Service Center
Reply from Juntame.com
Dear customer,
Thanks for your positive comment and feedback.
Your encouragement will keep us moving forward and continuing to improve our service.
If you have any further suggestions, please contact us, and we will take them seriously.
Sincerely
Juntame Customer Service Center
5 stars for customer service, 3 stars for the toy.
I’m giving 3 stars because they don’t offer a 3 tier rating system. I have rated everything in my review from the toy, to customer service I experienced. I hope it helps.
First off, I absolutely love the site. It’s easy to navigate and the products are so fascinating.
However, (In regards to ordering the product, 3 stars):
I intended on purchasing the Skyler with suction. When I clicked on the product to purchase, the one that arrived was totally different than the one I ordered. They have 2 very similar items listed on the same link, so when I thought I purchased the Skyler suction, I ended up getting the one with the vibration. So I was disappointed when it arrived.
(In regards to customer service), 5 stars hands down!!!! :
I contacted customer service right away when I realized I got the wrong product, and the rep I had was very kind, and sent me a the correct item within 3 days. So customer service gets 5 stars for sure!
Product usage: At first glance, I was intrigued. I couldn’t wait to try it. Yes, I tried them both. The 1st product, very interesting. I turned it on, gauged the vibration of the entire device, clit vibrator and all. I got wide eyed when I seen the g-spot flap go. But when I inserted it, it was not what I expected. It was actually a bit mentally confusing. The flapping mechanism was pretty interesting out of the body. It gave the impression that it would flap firmly inserted. But because of the material, it’s a subtle sensations. It’s not like having something firm inside you. If you’re “meaty” on the inside, it won’t do any justice. More like a tease. The tip of the vibrator doesn’t move. So don’t expect it to go up and down during play time. The clit vibrator, all though flexible, is too far away from the device for you to even feel it. U have to hold it down. I think if it was a little longer and a little closure, it would have worked wonders, or if the shaft was shorter. But it’s not.
For replacement product (Skyler with suction), again, I was super excited to use it. But I was disappointed yet again, when I used it. I expected magic to happen, and it didn’t. I expected the suction to be powerful. Similar to the rose. It wasn’t. Again, it was too far from the device for it to do or feel anything. I thought it would have made a difference in the way the device felt, but I didn’t feel it at all.
For both products. The shaft is about 1/2 and inch to an inch too long. That’s why I couldn’t feel the clit stimulators. Even though they say there is pleasure in pain…… not in that way.
Needless to say, they didn’t work the way I expected. There was no messy finish (which I was really really looking forward to). If you have a deep vagina, then this is a good toy for you. If your vaginal cavity is 5-7” deep, don’t expect too much. Don’t get me wrong , the toy does have plenty potential. It just wasn’t the right toy for me.
23 February 2024
Reply from Juntame.com
Dear Customer,
Thank you for taking your time to leave us a message.
We apologize that our product did not give you a full experience. If you have any comments on how to improve the product, you can contact us by email.
If you have any other feedback or questions in the future, please feel free to contact us.
Thank you again for your feedback.
Juntame Customer Service Center
I have not received my order
I have not received my order. It is close to three weeks since I placed my order.
23 February 2024
Reply from Juntame.com
Hello，
We contacted you by email when you first placed your order. Because your order showed Billing street address doesn't match credit card's registered address, we were worried that your credit card was stolen, so we never shipped it and wanted to wait for your confirmation. Now you can confirm it. You can contact us by email first.
Best Regards,
Juntame Customer Service Center
Early delivery
24 February 2024
Reply from Juntame.com
Dear Customer,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with your order.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Best Regards
Juntame Customer Service Center
Easy to purchase from… Timely shipping…
Easy to purchase from… Timely shipping and great value.
25 January 2024
Reply from Juntame.com
Dear Customer,
We feel happy to receive such a high rating from you.
Your encouragement will keep us moving forward and improving our services.
If you have any further suggestions, please contact us and we will take them seriously.
Sincerely
Juntame Customer Service Center
Quality product
Item arrived in a timely manner. Product is of sturdy quality and functions as described. Would recommend.
26 January 2024
Reply from Juntame.com
Hi,
Thank you for taking the time to leave us a review.
We are glad that the quality of our products did not let you down.
If you have any additional feedback or questions in the future, please don’t hesitate to contact us.
Thanks again for your feedback.
Juntame Customer Service Center
Charging port sucks
26 January 2024
Reply from Juntame.com
Hello,
Thank you for leaving us a message.
If there is any quality problem with our products, you can contact our customer service. We will give you a satisfactory solution.
If you have any other feedback or questions in the future, please feel free to contact us.
Best Regards,
Juntame Customer Service Center
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