While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. VPN Service
  2. DNS Provider
  3. Email Service Provider
  4. Internet Provider
  5. Internet Service Provider
  6. Web Hosting Company

Information provided by various external sources

Juno Online Services, also called simply Juno, is an Internet service provider based in the United States.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not use Juno

Do not use Juno. If u change phone numbers they will try to keep your money. After a series of ridiculous verification steps they will tell u it still takes 3 days

13 August 2024
Unprompted review
Rated 1 out of 5 stars

One of the worst email services.

One of the worst email services. When I or someone sends me an email to Outlook, Apple or Gmail, it arrives in less than a minute. When an email is sent to Juno, it literally takes hours. Plus, I tried to close a prior Juno email account (because of email spams) and was told only by not using it after a few months would it close. A year later, I checked, and it was still there (with 100+ spam emails). The "no" in Juno now has meaning.

2 January 2024
Unprompted review
Rated 1 out of 5 stars

In 2023

In 2023, for months now, getting an email sent to my Juno email on the web takes HOURS. I have an Outlook account and usually send a copy of a sent email to my Juno address. Those who receive my emails (who don't have Juno) get them within 30 seconds. More often than not, my copy to Juno takes many minutes to hours. Sad.

20 July 2023
Unprompted review
Rated 1 out of 5 stars

Juno email was good for a time...

Juno email was good for a time, but now there are a million great free email services out there. I can't find out how to delete my Juno email account. It's super outdated, is connected to tons of spam mail, is clunky, and is slow as molasses.

24 November 2020
Unprompted review
Show reviews in all languages. (5 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look