Junkbusters - Junk Busters Waste Removals LTD Reviews 64

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Used company yesterday after recommendation from my son to uplift washing machine. Good communication. Arrived when said. No hanging about. Nice guys recommend

Rated 5 out of 5 stars

I used these guys found there service to be extremely professional, reasonably priced and really they went the extra mile in making sure my garden was fully cleaned out. We called other junk removal c... See more

Rated 5 out of 5 stars

Use these guys regularly to collect any unwanted items and rubbish from my clients. Prompt and reliable and decently priced. Wont look anywhere else now I've found this company. Very satisfied 😁 M... See more

Rated 4 out of 5 stars

After a bit of a mix up with the booking system, the team arrived promptly and left us the skip bag phoned them back and a couple of hours later they returned and cleared all the rubbish into the van.... See more

Company details

  1. House Clearance Service
  2. Garbage Collection Service
  3. Waste Management Service

Written by the company

Welcome to JunkBusters, Trustpilot page. About us: Our team came together in September 2020 after several years’ experience in the waste, removals and ecommerce sector. We understand that customers are worried about using waste removals services, so we developed a new business model, which offers users a friendly, reliable & transparent service. What we provide: We provide clearance services throughout Birmingham and the Midlands, offering same day or booked waste and rubbish removal services. Our services: Rubbish removal & collection, office & metal clearances. Garden green waste & domestic clearances. Hoarding, abandoned, new lease and end of tendency clearances. Builders waste & renovations. Why people choose us: We've worked on some very big projects, including large commercial clearances to smaller household waste removals. Our team love what they do and will communicate with you, providing you with all relevant documentation. Our customers, comment on how helpful our team are and the respect we show for their properties. We are more than passionate about recycling and go the extra mile to divert waste from landfill. Registered with the environmental agency, fully insured for public liability and employee’s liability, we are a proud company which you can trust. Thanks for using our service and we hope to work with you again.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

64 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Prompt and Professional

I contacted Chris for a quote and he was very prompt and professional. They were so efficient and tidy - I have no hesitation in recommending them to my friends and family to use!

9 June 2021
Unprompted review
Rated 5 out of 5 stars

Moving house and the garage was full of…

Moving house and the garage was full of items that needed clearing. The boys were hardworking and the price was good. I then used them to remove disposal items from a row of units at an industrial site that I own and again I cannot fault these guys. Fast reliable and no jobs too much. For them. One unit had asbestos and again Chris had no issue with this.

9 June 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely 10/10 they were so professional and friendly when they came to remove the waste. Chris answered the phone in the morning and was there the same day, completing the job very efficiently. Will definitely be using again & recommending to all of my friends and family 😁

9 June 2021
Unprompted review
Rated 5 out of 5 stars

Prompt, professional and friendly

The team arrived after giving me a 30 min pre call so I could be at the property. Chris was helpful and was able to suggest solutions for the removals. The team were approachable and the price was much cheaper then hiring a skip. Will definitely use the boys again - highly recommend

9 June 2021
Unprompted review
Rated 1 out of 5 stars

Charged DOUBLE what they estimated

Quoted £140 and the bloke said approx so I took that with a pinch of salt to a certain extent. I was happy to pay up to £200 no problem. Anyway bloke shows up and says oh this will be £240 actually so reluctantly I agreed to the extra £100, then after they finished loading everything onto the van they added another £40 on. So in total an estimate of £140 actually cost £280. Feel totally ripped off for a job that took 40 mins and was DOUBLE the estimated cost. Will never use again. As I say I was happy to pay more but to then add even more after they finished loading it was a complete joke. What was I meant to do? Say no and have it all unloaded again. They knew they had me there and took advantage.

2 June 2021
Unprompted review
Junkbusters - Junk Busters Waste Removals LTD logo

Reply from Junkbusters - Junk Busters Waste Removals LTD

When we arrived at the job there was much more waste than expected this is the reason the job was quoted 250. Furthermore access was very poor which required labours to walk down a tight gully to accesss property and the van. As you can imagine with heavy ton bags other waste this was inconvenient for our labours

Rated 1 out of 5 stars

Disappointed, price increased multiple times and job unfinished

Really disappointed with my experience. Sent photos to get an estimate, when they arrived the price was put up higher. We agreed to the price but before everything was cleared they told me it was too much weight and they couldn't take it all. It was a fair amount so I accepted that. We agreed a price for them to come back and finish the job, it was meant to include a discount for damaging something in my house as they carried waste through. In the mean time I was able to get rid of some of the things they were supposed to clear, so there was less there than originally intended. After not showing up twice (and not bothering to let me know they wouldn't make it!) they finally came back today. Again we agreed a price after reviewing what was left to go. Part way through I was again told "it is more than we thought" and they refused to finish the job for the price agreed. In the end I paid them the original price and sent them away even though the job wasn't finished. Accurately pricing your quote is the responsibility of the supplier, not the customer. Incredibly disappointing experience, I would not recommend them.

19 March 2021
Unprompted review
Rated 5 out of 5 stars

Professional outfit.

Professional outfit.
Turned up when they said ,did the job as promised & was very courteous.
I have no connection to this company & I found them on Google but I would highly recommend after my experience.
Thanks again Chris ,much appreciated.

28 November 2020
Unprompted review
Rated 5 out of 5 stars

Recommended

Came out to my home and removed the rubbish from outside. Kept Covid regulations in place. Good communication, decent price for removal and had no problems with booking etc. Recommended!

27 November 2020
Unprompted review
Rated 5 out of 5 stars

Honest competitive price

I found junk busters via the internet. They arrived within the agreed timescale and I found the service polite,quick ,efficient and an honest competitive price. Also very pleased that they followed current social distancing guidelines. Will definitely use service again.
D.Mcintosh.

27 November 2020
Unprompted review
Rated 5 out of 5 stars

Repeat customer

Used these guys a few times now. Really good communication, fair price and also came on short notice on moving day! Would recommend if you want a reliable, safe and good service. Looking to use again in the near future to remove unwanted goods in the garden.

26 November 2020
Unprompted review
Rated 5 out of 5 stars

I contacted junk busters about some…

I contacted junk busters about some garden waste was called back within half hour . Sent over pictures on what’s app and had a quote within minutes. Really nice guys . Done the job fast and good . Highly recommend them 👍

26 November 2020
Unprompted review
Rated 5 out of 5 stars

Top Service and professional

Top Service and professional

Been using these guys for my domestic and commercial needs they always turn up when they say they will no faffing around and charge a reasonable price unlike some of these other companies!
Thanks again guys

26 November 2020
Unprompted review

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