We would like to offer our feedback from several years of our son attending JAG after school club at Peter Gladwin School. Our son has always loved the stay and play sessions. They're a good... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Our children love JAG’s at St Wifrids for the school holidays. They have different interests yet they both have fun and always come home happy. They feel safe - win win.
Company replied
Brilliant! I have austic twins and really took care of their needs to avoid dyresgulation. They came away happy and wanted to go again. The staff are wonderful and so friendly. This was at the venue a... See more
Company replied
The club's atmosphere is just as enjoyable as it was when managed by the previous company. Unfortunately, the online booking system is extremely frustrating and by far the most inefficient I've ever e... See more
Company replied
Company details
- Children's Club
- After School Program
- Child Care Agency
- Child Care Center
- Recreational and Vacation Camps
- Summer Camp
Written by the company
Junior Adventures Group (JAG) is proud to be the UK’s leading provider of before, during and after-school activity clubs and holiday clubs; we’ve been building brighter futures for children for over 30 years. JAG is based in over 160 locations in 22 counties across the UK, working with schools, partners and local communities to provide high-quality before, after-school and holiday clubs that make a positive, lasting impact on children and their families. We can’t wait to welcome you and your child into the JAG family.
Contact info
5a Millars Brook Business Park, Molly Millars Lane, RG41 2AD, Wokingham, United Kingdom
- 0333 577 1533
- hello@junioradventuresgroup.co.uk
- junioradventuresgroup.co.uk
3.5
Average
305 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Stimulating, fun and friendly
My daughter has really enjoyed the holiday camp. It seems to be the perfect mixture of physical activities and arts and crafts. It really works for us. The staff are really friendly and genuinely seem to enjoy hanging out with the kids!
8 April 2024
Unprompted review
Reply from Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your daughter loved our club, the team and activities on offer. We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
Really wasn't a good place and on the…
Really wasn't a good place and on the last session I had to collect my son early due to him being upset a day before. He wasn't taken to the toilet on time and ended wetting himself which was appalling on the staff at the club. I was very annoyed and wouldn't send my son again.
For JAG reply:
Booking ref: PS4356008/754
Thanks,
Neena
11 April 2024
Unprompted review
Reply from Junior Adventures Group UK
Hi, we're sorry to hear about your and your son's experience, and we understand your frustrations. To investigate this further, could you please provide us with your Parent ID or booking reference?
Kind regards,
Junior Adventures Group
Mr Marvin and his crew are the best
Mr Marvin and his crew always provide the best camps, the kids love going and insist that I pick them up as late as possible because they never want to leave!
4 April 2024
Unprompted review
Reply from Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your children love our club and team. We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
Great club
Great club. daughter goes here after school too and really enjoys it. very relaxed and happy. welcoming staff that play and motivate the kids. new staff are fab. kids are spoken to and they pay interest in them.
my daughter is usually anxious going to clubs but loves it here. and packs her bag ready for it. always brings home something she's drawn or made... and always shares her day with me. happy kid. did 2 full days here.
5 April 2024
Unprompted review
Reply from Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your daughter loves both our clubs at the school. We look forward to seeing you again for the Summer term and hopefully for the May Half Term!
Kind regards,
Junior Adventures Group
My daughter had a wonderful time.It was…
My daughter had a wonderful time.It was her first time at this club.She met lovely children.Staff was amazing and very professional and friendly.So many activities.She will definitely go again!
4 April 2024
Unprompted review
Reply from Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your daughter loved our club and our team. We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
My child had a great time at the Junior…
My child had a great time at the Junior adventure Group during the Easter holiday term. Met some new friends.
11 April 2024
Unprompted review
Reply from Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that they loved our club and made friends. We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
My kids loved this club
My kids loved this club! Being able to go swimming, but the table based activities included games and crafts, not just colouring in which seems to always happen. They did lots of sport and running about which was great. Jack was wonderful, the adult in charge and my two really liked him and respected him. He gave great feedback about the kids each day so I knew what they did and how they behaved. Will book again.
11 April 2024
Unprompted review
Reply from Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your children loved our club as well as our team. We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
Kids enjoy their time especially…
Kids enjoy their time especially swimming great kid’s club at affordable prices
12 April 2024
Unprompted review
Reply from Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your children loved our club. We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
My children always enjoy attending the…
My children always enjoy attending the club- great variation of activities. A real shame that during Easter break the club didn’t include clip and climb/soft play activity as this is a great highlight of the day for my children in previous attended days.
I have had my children go to the club for the last 6 years + and have had my kids attend every school break throughout the year. Because I work for the NHS I need to be super organised with my annual leave and therefore book in advance. It’s such a shame that people who pre book get disadvantaged in terms of monetary payment more than people who just book last minute and get 50% off bookings! That really frustrates me.
8 April 2024
Unprompted review
Reply from Junior Adventures Group UK
Hi Sara, thank you for leaving this feedback, we're pleased to hear that your children enjoy our holiday clubs!
We're sorry to hear your frustrations regarding discounts and it appears that we didn't send them out in time for enough parents to take advantage! As you mentioned working for the NHS, I want to let you know that we offer discounts for NHS staff for each school holiday period. Please contact us at hello@junioradventuresgroup.co.uk before placing your bookings so they can provide you with the code to use.
We hope to welcome you back for the May Half Term and Summer holidays.
Kind Regards,
Junior Adventures Group
My 6 year old son joined JAG for 2…
My 6 year old son joined JAG for 2 days. The staff was friendly and welcoming and I feel that they looked after the kids well. Due to low numbers in children it was easy to have a chat and get some feedback.
Unfortunately there’s not much value for money compared to other holiday clubs we have tried. For my son‘s age and the length of the club (8:30-17:30) there wasn’t enough movement and excitement. Activities were mainly calming: Loom bands, colouring in, board games, very basic cupcake decorating. They did ice cube painting and papier-mâché on alternate days and went outside for a while weather permitting. There was definitely more on offer on day 2 but it didn’t quite live up to our expectations based on how it was advertised.
9 April 2024
Unprompted review
Reply from Junior Adventures Group UK
Hi, thank you for leaving this feedback and sharing your experience of our club. Your comments have been passed onto the Regional Manager, who will investigate with the team onsite to improve our services in the future. If you would like to get in touch to discuss more, please contact us on 0333 577 1533 or via hello@junioradventuresgroup.co.uk.
Kind regards,
Junior Adventures Group UK
Super experience 🥳
It was my son’s first time in a club. He used to go to Childminders before. But he turned 4 and I decided to try. I found JAG online. I was very nervous when took my son there first time and went to pick him up as soon as finished work around 14.00, but he really didn’t want to leave… He loved there so much, that he asked me to pick him up later so he can play there longer 🤪 He loved every single day and asked to go back in May half term, which is definitely fine by me 😁 Thank you for being so great 😁
2 April 2024
Unprompted review
Reply from Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your son loved our club. We look forward to seeing him again for the May Half Term!
Kind regards,
Junior Adventures Group
Amazing staff & fun activities
Amazing staff. Great activities. My daughter had lots of fun and particularly enjoyed playing outside.
2 April 2024
Unprompted review
Reply from Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your daughter loved our club. We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
Eloise loved her week
Eloise loved her week! Thank you Kieron and team.
12 April 2024
Unprompted review
Reply from Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that Eloise loved our club and the team! We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
My boy loved it so much
My boy loved it so much. He would cry at pick up time as he wouldn’t want to leave 🥹.
5 April 2024
Unprompted review
Reply from Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your son loved our club. We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
Thank you for a great time!
My children thoroughly enjoyed their time at camp. Everyday they would tell me all the different things that they had been doing. This was their first time in a camp instead of with grandparents and both children are already asking when they will be returning,
2 April 2024
Unprompted review
Reply from Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your children loved our club. We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
Children have fun
Ivy and Andy make the week fly by for our child she really has the best fun there
12 April 2024
Unprompted review
Reply from Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that you love our club, specifically our team members Ivy and Andy! We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
JAG is brilliant- a real peace of mind
I really like sending my child to JAG. I always know they are cared for well and they come home having had a great day.
12 April 2024
Unprompted review
Reply from Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that you love our club. We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
My daughter said it was lots of fun and…
My daughter said it was lots of fun and she got to make some lovely friends. Swimming was also really really fun
10 April 2024
Unprompted review
Reply from Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your daughter loved our club. We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
Both my kids absolutely loved it
10 April 2024
Unprompted review
Reply from Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your children loved our club. We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
My daughter loved it
My daughter loved it - friendly fun staff and range of activities. She didn’t want to leave!
12 April 2024
Unprompted review
Reply from Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your daughter loved our club. We look forward to hopefully seeing you again for the May Half Term!
Kind regards,
Junior Adventures Group
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