Jungle Scout Reviews 

3,939
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

This company is predatory. When trying to cancel my subscription and receive a refund, they ignore my requests. I filed a dispute with my credit card company and they ended my trial and tried to delet... See more

Company replied

Rated 4 out of 5 stars

It is good for searching information from AMZ. However, it is very inconvenience for me to open this app using Chrome incognito mode. I have been tried to reset password, clear all browsing data many... See more

Company replied

Rated 5 out of 5 stars

Jungle Scout has been an invaluable resource for me as I've been learning the ropes of selling on Amazon. Their explanations are clear and easy to understand, and their team is friendly and helpful. A... See more

Company replied

Rated 5 out of 5 stars

Responsiveness and effectiveness from staff are really fast. Although, I wish the system would had returned my money into my bank account immediately, I’ll have to wait until it’s processed. - just... See more

Company replied

Company details

  1. Business Development Service
  2. Computer Accessories Store
  3. Online Marketing Agency
  4. Online Marketplace
  5. SEO Service
  6. Software Company

Written by the company

Jungle Scout is the leading all-in-one platform for selling on Amazon. Our powerful, data-driven technology helps entrepreneurs and brands build successful businesses on Amazon through product research, market intelligence, brand and listing management capabilities, and more. Since 2015, we’ve helped over 500,000 customers; we’re proud to be a team of Amazon experts supporting sellers around the world. With Jungle Scout, you can: *Perform product & keyword research *Find suppliers *Create product listings *Manage inventory & finances *Automate review requests *And more!


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(3,939)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Jungle Scout logo

Reply from Jungle Scout

Hi Seyfe​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Seyfe​, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

So far so good

So far so good. A great source for research. ;-)

5 February 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Stacy,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Stacy, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

The product/service is exceptional

The product/service is exceptional. The technical/customer support is very responsive. I am very satisfied as a customer.

2 February 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Thomas​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Thomas​, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Jungle Scout customer service is top notch...

Jungle Scout customer service is excellent. They get back to you very timely (almost right away), and provide enough detail to answer your question/s fully.

1 February 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Christine​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

happy

great service and great people

24 January 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Kassim​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Responsiveness and effectiveness from…

Responsiveness and effectiveness from staff are really fast. Although, I wish the system would had returned my money into my bank account immediately, I’ll have to wait until it’s processed.

- just saw their response and it makes sense. So I changed from 4 stars to five stars. Thanks, guys.

1 February 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Mateus​,

I just wanted to drop a quick reply to say thank you for the updated review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

Have a great day!

Rated 5 out of 5 stars

Prompt response

Prompt response, helpful info

30 January 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Andrew​,

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

Thanks again, Andrew​, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Great service

A very good tool for beginners. Great support. Fast and reliable service.

31 January 2024
Jungle Scout logo

Reply from Jungle Scout

Thank you so much for your kind words, Anastasios​!

I’m so pleased to hear you find our products useful.

We are always striving to be the best in this space, and the best for our customers... So to hear that you’re happy with what we have to offer - Well, you just made our day!

Have you joined our Amazon FBA Competitive Edge Facebook group already? If not, then I recommend joining to learn from other community members!

This is an exclusive group for Jungle Scout customers, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Thanks again, Anastasios​! Have a great day!

Rated 5 out of 5 stars

Multiple people responded to my…

Multiple people responded to my requests and they were handled promptly

25 January 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Paul​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Great service

Very helpful

24 January 2024
Jungle Scout logo

Reply from Jungle Scout

Hi J​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

I needed some information and they…

I needed some information and they helped me by responding immediately. Thank you Jungle Scout

29 January 2024
Jungle Scout logo

Reply from Jungle Scout

Hey there, Eyüp​!

Thank you so much for taking the time to leave us a review; we really do appreciate the feedback.

Have a wonderful rest of your day and happy Jungle Scouting. :)

PS: I also would recommend joining our exclusive group for Jungle Scout customers!

Check it out here:

jnglsct.com/FBA-Group

Thanks again, Eyüp​!

Rated 5 out of 5 stars

Good

Excellent work

29 January 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Faizan​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again, and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

So far I have been enjoying learning MORE

So far I have been enjoying learning more about Jungle Scout and everything it offers. There is a lot to learn, but I look forward to becoming more efficient with the software.

29 January 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Brad​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 4 out of 5 stars

I found jungle scout user friendly and…

I found jungle scout user friendly and all in one place solution as a whole seller I don’t have to be tech savvy to understand all data is there on a click

22 January 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Zahranargis​!

I just wanted to drop a quick to say a big THANK YOU for leaving us a review!

We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)

I see that you gave us a 4-star rating and we would love to know how we can improve this to reach 5 stars! When you have the chance, please send your suggestions over to support@junglescout.com, we’d love to know how we can help!

Thank you once again for taking the time to leave us a review. 

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group

Have a great day!

Rated 5 out of 5 stars

Excellent service

The fast and reliable service made me give them an excellent rating. I felt safe.

27 January 2024
Jungle Scout logo

Reply from Jungle Scout

Hey there, Wilkerson​!

Thank you so much for taking the time to leave us a review.

We really do appreciate the feedback.

Have a wonderful rest of your day and happy Jungle Scouting. :)

PS: I also would recommend joining our exclusive group for Jungle Scout customers!

Check it out here:

jnglsct.com/FBA-Group

Thanks again, Wilkerson​!

Rated 5 out of 5 stars

Fast customer service.

26 January 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Ed​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

Dedication to helping me solve the…

Dedication to helping me solve the problems

26 January 2024
Jungle Scout logo

Reply from Jungle Scout

Hey there, Ivor!

Thank you so much for taking the time to leave us a review.

It is great to read that our team has helped, we really do appreciate the feedback.

Have a wonderful rest of your day, and happy Jungle Scouting. :)

PS: I also would recommend joining our exclusive group for Jungle Scout customers!

Check it out here:

jnglsct.com/FBA-Group

Thanks again, Ivor​!

Rated 5 out of 5 stars

It is amazingly app

I was using the app

19 January 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Hussien​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

Rated 5 out of 5 stars

I had a problem receiving information I…

I had a problem receiving information I needed and reached out to JS to take a look at it. JS responed within 8hrs letting me know they received my email gave me a few things to try and that would get back to me shorty. They got back to me by the next day saying they had fixed the problem and asked if everything was satisfactory. I'm completely satisfied and would recommend them to anyone.

19 January 2024
Jungle Scout logo

Reply from Jungle Scout

Hi Steve​,

I just wanted to drop a quick reply to say thank you for the review!

The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!

Thanks again and happy Jungle Scouting. :)

PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)

Have a great day!

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