June Bridals Reviews 322

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, most reviewers were somewhat happy with their experience overall. Many customers are delighted with the dresses, finding them stunning, beautiful, and exactly as pictured, often receiving compliments. They appreciate the quality of the fabric and craftsmanship, with some noting that custom sizing results in a perfect fit that requires no alterations. Reviewers also praise the prompt delivery and responsive customer service, highlighting helpful communication and timely assistance. Conversely, a small portion of people felt dissatisfied with the product quality, describing dresses as poorly made with cheap materials and visible defects, or not matching the online photos. Some people were not happy with the sizing, finding it inaccurate or the dress too large despite providing measurements. A significant number of reviewers reported extreme difficulty with the return policy, citing high return fees, unresponsiveness from customer service, and obstacles in processing returns, leading to frustration and financial loss.

What people talk about most

Product

Clients share ambiguous opinions on product quality and fit, with many reviewers expressing satisfaction,... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing significant... See more

Order

Reviewers mention ambiguous feedback about order, with some customers expressing satisfaction, stating they... See more

Return policy

Customers had negative experiences with the return policy, finding it nearly impossible to return items even... See more

Customer service

People report ambiguous experiences with customer service, with many reviewers expressing significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the 1950s Vintage Casual 3/4 Long Sleeve Warm Wedding Dress Simple Boho A-line Midi Tea-length Plunging Neckline Satin Bridal Gown. It came before the deadline and was true to the picture. T... See more

Company replied

Rated 5 out of 5 stars

Finding the perfect wedding dress is stressful, but June Bridals made it a dream. You can tell immediately that they take immense pride in their craftsmanship—the fit was absolutely flawless and requi... See more

Company replied

Rated 5 out of 5 stars

I took a chance ordering my dress online because I didn’t have time to be going to boutiques trying on random dresses. I wanted a specific style that isn’t super expensive. June Bridals was QUICK, INE... See more

Company replied

Rated 5 out of 5 stars

After reading negative reviews I was skeptical. To my surprise June Brides was prompt in addressing my questions and concerns. The measurements are exact so you may want to give yourself an extra inch... See more

Company replied


Company details

  1. Shopping & Fashion

Written by the company

Shop wedding dresses, bridesmaid dresses, prom dresses, formal dresses & evening dresses at affordable price. High quality dresses come in all styles and silhouettes.


Contact info

3.2

Average

TrustScore 3 out of 5

322 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I recently bought a dress and once I…

I recently bought a dress and once I received it, I tried it on and was not satisfied with the sizing or quality of the dress. It’s poorly made and not worth the cost they charged me.
It took them three days to respond with two different offers: 1) return the dress for partial refund (they subtracted the “free” shipping cost from the total price paid, though my shipping was “free” due to the dollar amount of my order. They cited this was part of the return policy on their website but it only mentions the customer is responsible for paying the shipping for return, not that JB’s shipping cost would be deducted from the total refund). Or 2) keep the dress and get a refund of 50% and save the hassle of shipping the product back.

31 July 2025
Unprompted review
June Bridals logo

Reply from June Bridals

Dear Customer,

We appreciate your updating your feedback. To clarify our return policy, as stated upfront: "We will issue a full refund for the cost of the returned product, but the original shipping fee will be deducted." This detail is clearly outlined to ensure transparency.

Regarding the specific original shipping cost, it varies by package weight, which is why we can’t pre-list individual order shipping fees in the policy—each shipment’s cost is determined by its unique weight at the time of dispatch.

Please let us know if you have further questions, and we’ll be happy to assist.

Best regards,
June Bridals

Rated 5 out of 5 stars

The dress was exquisite…

The dress was exquisite…lace on the dress and sleeves was priceless. It was easy to wear and move around…even using the restroom was made simple with the inner slip.

It was rather loose at the waist but was able to modify and tighten it using diy gimmick.

Thank you for this wonderful creation, it’s one of a kind, easy to order, delivered in time and so affordable. Everyone simply love the dress! Thank you for making my special day complete!

4 August 2025
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Reply from June Bridals

Dear Carebear,

Thank you so much for taking the time to share such a heartfelt review—we’re absolutely over the moon to hear how much the dress meant to you!

It warms our hearts to know the little details, like easy movement, made such a difference. We love that the DIY waist trick worked for you, too—adaptability is key, and it’s wonderful to hear it clicked so well.

Creating pieces that feel special and accessible means everything to us; your kind words about that mean the world. But most of all, we’re truly honored to have been part of your special day.

Thank you again for choosing us—we hope to see you again soon!

Best regards,
Junebridals

Rated 1 out of 5 stars

Brides beware—this is a deceptive…

Brides beware—this is a deceptive company.
They advertise free returns, but that’s completely false. You cannot return your dress—instead, they offer only a tiny partial refund, no matter how bad the issue is.

I ordered a lace boho-style gown, and what I received wasn’t lace at all. It was a cheaply made dress with random pieces of lace-like fabric sewn on in patches—nothing like what was pictured and definitely not custom work.

I also paid extra for a dress bag, but it came stuffed in a vacuum-sealed plastic bag instead. No protection, no presentation, and not what I paid for.

I reached out to customer service multiple times—both by phone and email. The phone number is fake; no one ever answers. Out of all the emails I sent, I only received one response, offering me $50 back for a $312 dress. That’s all they would do, and they refused to accept a return or provide further help.

Do not waste your money. This company is misleading, unresponsive, and not worth the risk—especially for something as important as your wedding.

26 July 2025
Unprompted review
June Bridals logo

Reply from June Bridals

Dear Customer,

Thank you for taking the time to share your feedback. We take all customer concerns seriously and aim to address them thoroughly.

First, we would like to clarify that our return policy has never included "free returns" – this information is clearly stated on our website, and we encourage you to review our Return Policy for details.

Regarding the quality of the dress you received, we truly regret any disappointment. To investigate this further, we kindly ask that you provide photos of the item via email, as this will help us assess the situation accurately.

In terms of the dress bag, our records indicate that the bag was included with your order as purchased. It’s possible there was a misunderstanding in how it was packaged, and we’d be happy to clarify once we have more details.

We’ve checked our email and phone systems using the name associated with this review, but haven’t found corresponding records. As mentioned, we’ve reached out via Trustpilot to request additional information to locate your order. Once we receive it, we’ll prioritize resolving this for you.

We appreciate your patience as we work to address your concerns.

Sincerely,
Junebridals

Rated 5 out of 5 stars

I ordered dress

I ordered dress, had a problem with color and would not allow me to pick. Emailed them and it was corrected. The dress was perfect and can not wait to wear for vow renewal. Anyone looking for a special dress this is the company to go with.

1 August 2025
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Reply from June Bridals

Dear Elisabeth,

Thank you so much for taking the time to share your wonderful experience with us—we truly appreciate your kind words!

We’re thrilled to hear that we were able to address the color concern promptly via email and that the final dress exceeded your expectations. It means the world to us to be part of such a special occasion like your vow renewal—we can just imagine how stunning you’ll look wearing it!

Your recommendation means a great deal, and we’re incredibly grateful for your support. Wishing you a beautiful and memorable vow renewal celebration—may it be filled with all the joy and love you deserve.

Thank you again for choosing us!

Warm regards,
Junebridals

Rated 1 out of 5 stars

NO REFUNDS GIVEN

I am still waiting for a refund after weeks and weeks. DO NOT BUY ANYTHING FROM THIS COMPANY!

31 July 2025
Unprompted review
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Reply from June Bridals

Hi Kimber Gray,

As per transaction records, your USD 100 refund was “Reviewed and Processed” and “Settled” on Jun 23, 2025 (attached receipt was sent by email). We fulfilled the partial refund without a return agreement on time.
Kindly recheck your account. If there’s still an issue, contact us directly. We hope you adjust the review to reflect the facts.

Thanks,
Junebridals

Rated 5 out of 5 stars

Perfect!

I suggest this shop very much! They have big choice of beautiful dresses. I love the dress which I ordered. The service was also super, fast delivery, communication and taking care of clients is great.
I highy recommend it!
Monika

31 July 2025
Unprompted review
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Reply from June Bridals

Hi Monika,

Thank you so much for your wonderful feedback! We’re thrilled you love your dress and appreciate our service—from the selection to delivery and client care.

Reviews like yours keep us going. Happy to have you as a satisfied customer, and we look forward to serving you again!

Best regards,
Junebridals

Rated 5 out of 5 stars

Very pleased with my custom order! Measurements were SPOT ON!

I emailed with questions about a custom order, they responded within a couple days. I was so hesitant placing this order. I measured exactly as instructed on their website, placed the order, rush delivery and shortly after received an email saying it was in production already. I received an email saying it was being shipped and received a tracking #. For 5 days the tracking didn't change but the 6th day I received notification it was being delivered that day. I got the dress 5 days EARLIER than they said when I purchased it! I was still skeptical about what it was going to look like when I opened this package! I actually had them remove the sleeves, add cap sleeves with a scalloped edge. I noted the length of sleeve I wanted and its PERFECT. I had them lower the neckline also. The measurements were spot on. I couldn't believe it. I was already looking around for other dresses because I had a bad feeling after reading some reviews but this dress came out EXACTLY how I pictured. (Modest Floral Beach Boho Lace Summer Wedding Dress) I wish I were the size of the model on their website but it still looks great on me with a custom fit! I'm 5'3 143lbs) The lining of the dress has a good weight to it. The lace is exactly as pictured on their site. I have to say, for me ordering a custom dress online, especially a wedding dress, I am so pleased with my order and would purchase from here again. Just take a tape ruler and measure exactly as their site instructs and you're going to have a gorgeous custom dress for the fraction of the price a boutique with alterations would cost.

29 July 2025
June Bridals logo

Reply from June Bridals

Dear Kimberly,

Wow! Your review truly made our day! 🌸

We're absolutely thrilled that your custom wedding dress turned out to be everything you dreamed of! Hearing that the fit was "SPOT ON" based on your meticulous measurements is the best compliment we could receive – it means our process works! We're so glad the adjustments (no sleeves, cap sleeves with scallops, lowered neckline, perfect sleeve length!) were executed exactly as you envisioned. It's wonderful that the lace and lining met your expectations and that the dress arrived even earlier than promised!

Thank you for trusting us with such an important purchase, especially after initial hesitation.
Enjoy your stunning Modest Floral Beach Boho dress on your special day – you deserve to feel amazing! We'd be honored to create for you again.

Warmly,
Junebridals

Rated 3 out of 5 stars

Inconsistent craftsmanship and custom size off

The overdress was really the wrong size. I am paying $50 to have someone try to fix but now it will have a seam down the sleeve that will look ugly. It's too small across the back so only the front skirt was enlarged to fit my size and the top was very very baggy and sagging so they have to take it in on the top to get it to lie smooth like the photo. It also doesn't match the photo fabric at all. The lace is quite different but that is not a big deal... It's just more white and shiny while the original is calm and elegant and not shiny.
The buttons down the side are nice and pretty but one loop was broken before I got it.
The slip dress fits fine.

29 July 2025
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Reply from June Bridals

Dear Customer,

We apologize for the issues with your recent purchase. Your feedback is crucial to us, and we are committed to improving our services and quality based on your input.
Your satisfaction is our priority, and we will strive to address these issues and enhance our quality control.
Thank you for bringing these matters to our attention. We value your feedback and hope to serve you better in the future.

Best regards,
Junebridals

Rated 5 out of 5 stars

I spent a lot of hours looking for my…

I spent a lot of hours looking for my dream dress, then I stumbled upon Junebridals which I was skeptical about but then I saw the reviews for this dress from other brides and I took a chance. Unfortunately by the time I found it, I had to have it expedited because my wedding was 3 weeks away. The young lady who helped me not only got it shipped a week ahead of schedule, they did a great and wonderful job custom making it to fit me after having a baby 8mths ago. I’m extremely impressed and more than satisfied with the effort and this was the best customer service experience I’ve had throughout my wedding planning. I would come back and recommend Junebridals, you guys are amazing. Thank you so so much for making my dream come true!!!

25 July 2025
June Bridals logo

Reply from June Bridals

Dear Ren,

Reading your review made our day! Thank you so, so much for taking the time to share your wonderful experience with Junebridals and for placing your trust in us, especially for such a special moment.

We are thrilled beyond words to hear that we helped make your dream dress a reality and delivered it perfectly for your special day! ⏱️✨ Knowing that our team's effort in handling your expedited request and ensuring a perfect fit contributed to your happiness is the greatest reward for us. It means everything to know we played a part in making your wedding planning journey smoother and your special day even more beautiful.

Your heartfelt words about our customer service truly touch us. We strive to go above and beyond for every bride, and hearing that we succeeded for you is incredibly motivating. Thank you deeply for your amazing recommendation! 🙏

Wishing you a lifetime filled with love, joy, and all the happiness you deserve! 💍💕

Warmest Wishes,
Junebridals

Rated 5 out of 5 stars

More beautiful than the pictures!!

I was worried with some of the reviews on other review sites but I received my dress two days early and it is incredible! The pictures didn’t do it justice! Custom fit was perfect as well! Thank you!!!!❤️

20 July 2025
June Bridals logo

Reply from June Bridals

Dear Carmen,

We’re absolutely thrilled to hear that your dress exceeded your expectations! 🌟 Thank you so much for taking the time to share your experience—it truly means the world to us.

It’s music to our ears knowing you found the dress even more beautiful in person than in our photos, and that the custom fit was perfect for you! We pride ourselves on craftsmanship and attention to detail, so your words are incredibly rewarding.

We’re also delighted we could ease your worries with early delivery—you deserve nothing less than a seamless experience.

Thank you again for your trust and kind words. We’d be honored to dress you again anytime!

Warmly,
Junebridals

Rated 1 out of 5 stars

June Bridal DOES NOT HAVE A RETURN…

June Bridal DOES NOT HAVE A RETURN POLICY. Be very clear about that before you purchase anything!
A dress was delivered. My daughter tried it on the next day, and it didn't fit well. Tried to return the dress that day and was told I could go through a convoluted process that would have given me a partial refund...maybe. The company also expects tags to still be attached to the dress. The tags for this dress were never attached to the dress at all! The tags are completely intact. Amazingly bad service. Do not shop here!

16 July 2025
Unprompted review
June Bridals logo

Reply from June Bridals

Thank you for your feedback. We sincerely apologize for the frustration regarding the return process.

We have reviewed your case and our email communication history. To clarify:

We do have a return policy.

Regarding the tags: We will accept the return with the intact tags included, even if not attached.

As discussed via email, we are committed to resolving this.

Action Taken:
We have sent you the full return instructions today (July 17, 2025) to the email address on file.

Please return the unworn dress with all tags. Upon receipt, we will process a full refund.

We value your business and hope this resolves the matter.

Sincerely,
JuneBridals

Rated 1 out of 5 stars

The dress that arrived was absolutely…

The dress that arrived was absolutely shocking in terms of quality. The fabric was cheap and poorly constructed, with visible defects throughout. he sizing was completely off any recognizable standard.
Worst of all, when I attempted to return this defective product, June Bridal made the process as difficult as possible. They created numerous obstacles and delays, clearly trying to discourage me from proceeding with the return. Even after I paid an additional £20 in postal costs to send the dress back to them, they are still refusing to refund the original £129 purchase price.

15 May 2025
Unprompted review
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Reply from June Bridals

Hi Pantea Modiri,

Thank you for the feedback. We take after-sales issues arising from your order very seriously.
After checking the email records, you filed a return application with us because the dress was too small.
We have not received your reply since we provided you with the return information in May. We did not know that you had returned the package until we received your email again recently asking about the refund progress.
Please provide the accurate return shipping number, and we will apply for a refund for you according to the return policy.

Sincerely,
The June Bridal Team

Rated 5 out of 5 stars

Wedding Dress

The dress I bought is absolutely gorgeous! I really liked getting the frequent updates on the order.

1 July 2025
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Reply from June Bridals

Hi Heather,

Thank you so much for your wonderful review! We're thrilled to hear you love the dress and found our order updates helpful. Knowing you're happy with both the product and the experience means a lot to us. We hope to see you again soon!

Best regards,
Junebridals

Rated 5 out of 5 stars

the service

well even thought there is no phone to comunicate at least they respond via email and i m satisfty with the information thank you and my refund as i bought 2 dressess

24 June 2025
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Reply from June Bridals

Dear Customer,

Thank you so much for your kind feedback! We're delighted to hear you were satisfied with our email communication and the information provided. We’re glad we could resolve the refund for your two dresses promptly. Your understanding means a lot to us! If you ever need assistance again, we’re just an email away. ❤️

Best,
Junebridals

Rated 5 out of 5 stars

The dress was beautiful

The dress was beautiful. JuneBride was very responsive with customer service. Great quality and willing to work on a return.

24 June 2025
June Bridals logo

Reply from June Bridals

Dear Customer,

Thank you for your wonderful review, and we're thrilled you loved the dress! At JuneBride, we pride ourselves on quality and responsive customer service. We’re happy we could assist smoothly with your return—your satisfaction is our priority. We’d love to welcome you back anytime! ✨

Best,
Junebridals

Rated 5 out of 5 stars

Sizing is perfect and dress looks exactly as pictured

I went with custom sizing and the dress fits like a glove. It is beautiful and looks just like the picture! I can not wait to wear it on my wedding day. Order time was very quick also. I have no complaints about this order at all. Hands down a very easy process. I would recommend.

12 June 2025
June Bridals logo

Reply from June Bridals

Dear Customer,

Congratulations on your upcoming wedding! We’re thrilled to hear that your custom-sized dress fits perfectly and exceeds your expectations. It’s an honor to be part of your special day, and we’re so glad our process—from ordering to delivery—felt seamless for you.

Thank you for trusting us and for recommending our brand. Wishing you a magical wedding day!

With gratitude,
Junebridals

Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. I ordered a dress and it did not fit. I have called over 6 times leave a voice message and my order/phone #. I furthermore, sent 3 emails with no response. If I do not hear anything I will contact my bank to dispute the charge. I have proof of the above. Order # xxxxx -134737

21 May 2025
Unprompted review
June Bridals logo

Reply from June Bridals

Dear Beth,

Thank you for reaching out, and we sincerely apologize for the frustration and inconvenience you’ve experienced. We take your feedback very seriously.

Regarding the fit of your dress: Our records show that you ordered a Size 6, which was crafted precisely according to the measurements you selected at checkout. For future orders, we highly recommend reviewing our Size Chart to ensure the perfect fit, as sizing can vary across brands.

We also deeply regret the delay in responding to your calls and emails. Our customer service team operates Monday–Friday, and we were unable to address weekend messages promptly. Rest assured, we are addressing this internally to improve our response times.

Our team has contacted you and sent you the return information. Please check your email and complete the return when you are free.

We value your patience and are committed to making this right.

Warm regards,
Junebridals

Rated 5 out of 5 stars

Love it!

The dress is beautiful! Fits to size. We are having it hemmed but otherwise it’s ready to wear. Easy purchase and delivery process.

17 June 2025
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Reply from June Bridals

Dear Customer,

Thank you for taking the time to share your positive experience! We’re delighted that the dress arrived beautifully, fits true to size, and that the hemming is the only adjustment needed. It’s wonderful to know the purchasing and delivery process was smooth for you.

We hope you enjoy wearing it for your special event!

Best wishes,
Junebridals

Rated 4 out of 5 stars

I think the dress ran a little small.

I think the dress ran a little small.

19 June 2025
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Reply from June Bridals

Hi Dawn,

Thank you for your 4-star review! We truly appreciate you taking the time to share your experience. We’re sorry to hear the dress felt smaller than expected. Your feedback helps us improve sizing accuracy.
We’ve sent a message to help resolve this for you. Your satisfaction is our priority!

Gratefully,
Junebridals

Rated 5 out of 5 stars

Exactly as pictured!

I didn’t want to spend thousands of dollars on a dress I’d wear once (I’m frugal) so I checked out this website, let me tell you..this dress is GORGEOUS. I know some dress websites are a scam, and I know that because I fell victim to one a month ago! So I was nervous about ordering but I’m sooo glad I did! It is exactly as shown. I’m 5’4 and with some 3 inch heels, the length is perfect. I ordered a size 8 (I’m 160 pounds) but I’m in my weight loss era so it doesn’t quite fasten in the back yet, but it will soon! Also, I received the dress 7 days after placing my order! I live in North Texas for reference! I’m weary about reviews sometimes but you can take it from me, if you’re thinking about ordering this dress, DO IT. Also my waist is SNATCHED in this dress! I wear a B cup and won’t even need to wear a bra because it fits the girls perfect! It’s not too low cut and when I bend over I’m not flashing anyone! Anyway, buy the dress, you won’t be disappointed!

18 June 2025
June Bridals logo

Reply from June Bridals

Hi Julie,

Thank you SO much for taking the time to share your experience with us! We’re absolutely thrilled to hear that you love your dress, especially knowing you took a chance on us after a past scam experience. That means the world to us!

We’re delighted the dress arrived perfectly (and so quickly—7 days to North Texas is awesome!) and that the length, fit, and design exceeded your expectations. You’ve totally made our day with details like the "SNATCHED waist" and how well it supports without a bra—we design with real comfort and confidence in mind!

We’re rooting for your "weight loss era" and have no doubt you’ll rock that size 8 very soon! 👗✨

Thanks again for trusting us and for shouting your love for the dress. If you ever need styling tips or future wardrobe wins, we’re here for you!

Happy twirling,
Junebridals

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