Julian Joseph Reviews 

143
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Ordered a chair in may, was meant to take up to 10 days to arrive. It didn’t arrive so i emailed, no response. I phoned and the number seemed defunct. Ended up doing a chargeback on my card as... See more

Company replied

Rated 1 out of 5 stars

Terrible service. No communication about delayed delivery . Product now damaged due to being left outside in the rain with no customer contact. Worst on line purchase and delivery service ever.

Rated 1 out of 5 stars

Ordered a chair and then there was no contact at all. Emailed to enquire about whereabouts of order which received one short reply and then ghosted. Had to do a chargeback from Bank

Company replied

Rated 5 out of 5 stars

I had never heard of Julian Joseph before finding the company as a result of using Google Shopping. I was looking to buy a blush pink foot stall from Danetti but Google shopping showed what looked... See more

Company details

  1. Furniture Store

Information provided by various external sources

We’re an online interiors boutique and we adore statement furniture. We translate our love for interiors into the unique pieces we design and create. As well as producing jaw-on-the-floor items, we have also curated a range to embellish our own designs. Our collection is brimming with inspiring items that stand out in avant-garde interiors, as well as accentuating calmer spaces. We aim to fill your home with furniture that is bold by design but practical in use.


Contact info

1.8

Poor

TrustScore 2 out of 5

143 reviews

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1.8

All reviews

(143)

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Rated 5 out of 5 stars

Beautiful cotton blanket throws

Beautiful cotton blanket throws, ready for my two daughters for Christmas. 🌲 ⭐️ 🦌 Wonderful service! Thank you all. ⭐️

8 December 2019
Unprompted review
Julian Joseph logo

Reply from Julian Joseph

Thanks for the feedback Lelia, we're really pleased you like the throws - they do make fab Christmas presents!

Rated 4 out of 5 stars

happy 😃

Love the chair very good quality the only issue I had was in came in a very large box which the courier just left outside at my door as he had to rush off leaving me to try and get it inside , other than that great product defo recommend .

5 November 2019
Unprompted review
Rated 5 out of 5 stars

Beautiful quality soft velvet chair

Beautiful quality soft velvet chair, very easy to assemble and delivered within 4 days!

15 October 2019
Unprompted review
Julian Joseph logo

Reply from Julian Joseph

Thanks for the kind words Miriam! We're very pleased that you're happy with your new chair. Relax and enjoy!
Louise

Rated 5 out of 5 stars

So Pretty!

Love my Lola electric blue stool, so pretty, and ordering and delivery process super simple and quick!

11 October 2019
Unprompted review
Julian Joseph logo

Reply from Julian Joseph

Thanks Helen, we're glad you like the Lola blue : )
Happy sitting!
Louise

Rated 5 out of 5 stars

Love the chairs I bought

Love the chairs I bought. Louise was extremely helpful, especially when we had some challenges with the delivery company - she stepped in to ensure delivery on time.

1 October 2019
Unprompted review
Rated 5 out of 5 stars

I ended up buying 2 chairs from Julian…

I ended up buying 2 chairs from Julian Joseph. The first was unfortunately too big so we settled on the Ava cocktail chair. Both were excellent quality and very comfy. However the best part was the customer service; they went above and beyond to help me swap the chairs and couldn’t have been more helpful or accommodating!

4 July 2019
Unprompted review
Rated 5 out of 5 stars

My most complimented piece!

I ordered the Heath Armchair in Blue - ordering was easy and the delivery was quick. They even carried it up 3 flights of stairs for me! It's my most complimented piece of furniture. It's comfortable, well-made and it looks amazing, it really brings a new lease of life to my living room. I'll be ordering a new chair for my bedroom soon :)

1 July 2019
Unprompted review
Rated 5 out of 5 stars

Even better than I expected.

We are re-decorating our bedroom and I got the Evie Cocktail Chair in Powder Blue. What a beautiful chair! As soon as I opened the box, I said to my wife “you’ve got to feel this chair!”. It is so soft and luxurious to the touch. Velvety and gorgeous. It will look fabulous when the room is finished.

31 May 2019
Unprompted review
Julian Joseph logo

Reply from Julian Joseph

Hi Charles,
Thanks for taking the time to leave us such a lovely review.
We're so pleased that you're happy with your new Julian Joseph chair. The Evie is our new range so it's great to hear that it's been well received. If you'd like to share some photos with us please feel free, we love seeing our chairs in new homes : )
Thanks again

Rated 5 out of 5 stars

Lovely product

Lovely product, as pictured on the website. Quick delivery although they’ve left it right in front of my door so luckily it didn’t get stolen!

20 May 2019
Unprompted review
Julian Joseph logo

Reply from Julian Joseph

Hi Lenka,
It's great to hear that you're happy with your Julian Joseph product.
Thanks for flagging the small delivery issue, this obviously isn't ideal so we'll feed this back to our delivery company asap and ensure that it doesn't happen again.
Thanks again!

Rated 4 out of 5 stars

Davenport Armchair in Grey…

We bought a Davenport Armchair in Grey from Julian Joseph. Delivery was prompt and the guys were polite in responding queries.

I was a bit disappointed with the quality of the fabric. Fabric looks and feels cheap. As we bought the chair for bedroom, it didn't make much of difference however I will not put this chair in my living room

15 May 2019
Unprompted review
Rated 5 out of 5 stars

The armchairs I bought were great…

The armchairs I bought were great quality and very reasonably priced too.

13 May 2019
Unprompted review
Julian Joseph logo

Reply from Julian Joseph

Hi Sally,
Thanks for the five star review. We're really pleased that you're happy with your new armchairs.
Happy sitting!
Thanks
Louise

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, speedy delivery, excellent product!! Would highly recommend!

9 May 2019
Unprompted review
Julian Joseph logo

Reply from Julian Joseph

Good morning,
What a great review, thanks SB! We're happy to hear that you're pleased with the product and service.
Thanks for the five stars!
Louise

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