Julian Joseph Reviews 

143
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Ordered a chair in may, was meant to take up to 10 days to arrive. It didn’t arrive so i emailed, no response. I phoned and the number seemed defunct. Ended up doing a chargeback on my card as... See more

Company replied

Rated 1 out of 5 stars

Terrible service. No communication about delayed delivery . Product now damaged due to being left outside in the rain with no customer contact. Worst on line purchase and delivery service ever.

Rated 1 out of 5 stars

Ordered a chair and then there was no contact at all. Emailed to enquire about whereabouts of order which received one short reply and then ghosted. Had to do a chargeback from Bank

Company replied

Rated 5 out of 5 stars

I had never heard of Julian Joseph before finding the company as a result of using Google Shopping. I was looking to buy a blush pink foot stall from Danetti but Google shopping showed what looked... See more

Company details

  1. Furniture Store

Information provided by various external sources

We’re an online interiors boutique and we adore statement furniture. We translate our love for interiors into the unique pieces we design and create. As well as producing jaw-on-the-floor items, we have also curated a range to embellish our own designs. Our collection is brimming with inspiring items that stand out in avant-garde interiors, as well as accentuating calmer spaces. We aim to fill your home with furniture that is bold by design but practical in use.


Contact info

1.8

Poor

TrustScore 2 out of 5

143 reviews

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No recent history of asking for reviews

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1.8

All reviews

(143)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service, excellent quality

We are very happy with our new sofas. The service has been excellent. The delivery company were very good with communicating, so we knew when to get rid of our old sofa.
The sofas came and they are so comfortable. They look great in our living room. Would definately recommend.

17 June 2021
Rated 5 out of 5 stars

Very helpful and friendly personnel

Very helpful and friendly personnel. Once ordered, they contacted me keeping me updated regarding to the delivery. Furniture... speechless... exactly like in the website presentation. Already placed the second order 👍

13 April 2021
Rated 5 out of 5 stars

Excellent product, excellent service

Fantastic quality, looks exactly like the pictures on the site. Arrived quickly. Minor issue when ordering and applying a discount code but this was resolved very quickly by sending a quick email to their very helpful customer service department. Excellent experience.

4 April 2021
Rated 4 out of 5 stars

Good experience, good quality product

I recently brought a footstool - the quality is so good as well as the colour matching the photo online. Very happy with my product. The only reason why I am giving 4 stars is because I never received an email with my tracking details, I had got an email which confirmed my order but then had to chase up customer service to ask when my item would be delivered. But they were very helpful and gave me my tracking info - I only received the email with my tracking information just now and my item has already been delivered.

31 March 2021
Unprompted review
Rated 5 out of 5 stars

We ordered two Heath chairs on Tuesday…

We ordered two Heath chairs on Tuesday pm and we were sitting on them very comfortably on Friday pm! Excellent service from ease of ordering to friendly delivery. Chairs are great quality, comfortable and look way more expensive than anticipated. Extra speedy delivery beforehand for swatches of the material too. Would not hesitate to recommend.

14 February 2021
Rated 5 out of 5 stars

Excellent service from Julian Joseph

Excellent service from the team at Julian Jospeh, we’d had a bad experience using another retailer and Louise couldn’t have been more helpful to reassure and keep us updated with the order. All emails were answered very promptly. Very rare to experience this level of service nowadays and I wouldn’t hesitate to recommend the company and use them again. Thank you.

4 February 2021

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