I always buy 1 1/4 cigarette papers,which have many flavours i like. Prompt delivery,and curteous staff.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I always buy 1 1/4 cigarette papers,which have many flavours i like. Prompt delivery,and curteous staff.
Company replied
No way I'm buying some dodgy tokens from another website to pay for the order. You guys need to accept card payments directly and maybe then you wouldn't have 1 star reviews across the board. This is... See more
I haven't received my parcel
Company replied
How about some quality control? Lose so much weed using these papers, glue is absolute garbage…I’m pushing for all the local shops to dump them.
The only online store you will ever need to visit when it comes to purchasing your favourite Juicy Jay’s products! Be it rolling papers, blunt wraps, pre-rolled cones, incense sticks or brand new exclusives, this is the place to find absolutely everything Juicy! Unlike many other flavoured rolling papers, only Juicy Jay’s are made with their famous “triple-dipped” flavouring system that not only flavours the paper but sweetens it. The natural flavours of your smoke are enhanced, leaving a mouth-watering tastiness on your lips! Only soy-based ink and natural sugar gum are used to make Juicy Jay’s rolling papers. Juicy Wraps are moist, delicious and available in several amazing flavours. Unlike cheap dry wraps, Juicy Wraps are made with their famous triple-dip® flavour system and sealed extra tight for guaranteed freshness! Juicy Jones pre rolled paper cones are made with pure hemp paper, printed with soy ink and use only natural sugar gum. Each cone has been printed with a pattern pictating the flavour of the paper. Juicy cones are made with their famous triple-dip® flavour system and sealed extra tight for guaranteed freshness. Coupled with a reusable wooden ‘Dank7 Tip’ expect nothing less than a flavoursome and smooth smoke from these delicious cones! Juicy incense sticks are produced in Thailand and are of the highest quality. Thailand with its rich Buddhist history has been making the very best incense for thousands of years and have long perfected the art. Once lit, they produce a wonderful aroma that will have you feeling peacefully relaxed.
United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
How about some quality control? Lose so much weed using these papers, glue is absolute garbage…I’m pushing for all the local shops to dump them.
I've reached out 3 times about my missing order nobody bothers to reply and I've also asked for a refund
No way I'm buying some dodgy tokens from another website to pay for the order. You guys need to accept card payments directly and maybe then you wouldn't have 1 star reviews across the board. This is shady and dodgy and no one can be bothered with that. Terrible business model and all the reviews on Trust pilot are proof.
I haven’t received it and have had no updates

Reply from Juicy Jay's
It wouldn't even let me pay so I didn't get to order. There was no option for card payment for me just some weird roundabout crypto payment??? I don't get it.

Reply from Juicy Jay's
First time I've tried to buy directly I followed instruction paid for credits etc..and Nothing. I emailed Jucy Jay's twice and still Nothing no product no response!!

Reply from Juicy Jay's

Reply from Juicy Jay's
i still havent recieved my order, ive emailed them multiple times with no answer and i paid for 3 day shipping

Reply from Juicy Jay's
Still have not received my items
Edit: having received a reply saying i haven't paid, i didn't realise the money hadn't been taken after I'd given my full bank card details till now.

Reply from Juicy Jay's
Haven't received an invoice or the items and it's been a week now. I emailed customer support and haven't had a reply.

Reply from Juicy Jay's
not received anything yet over a week ago it was ordered

Reply from Juicy Jay's
Order didn’t arrive and sent email asking about the missing order but didn’t get a reply.

Reply from Juicy Jay's

Reply from Juicy Jay's
Never received the email to give my payment details.. checked junk email box daily. So never received my order 😔

Reply from Juicy Jay's
Ordered from them was told I would receive an email with payment details never came so ordered somewhere else

Reply from Juicy Jay's
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.