Juicers Reviews 449

Bought a bread maker from this company in January 2026.It stopped working in March phoned Juicers.co.uk they asked me to email them with the problem.Then I received an email it was the email I send them about the problem,nothing about what they intended to doI would not use them again as their customer service useless.

Exactly as ordered and delivered on time.

I originally purchased a Lakeland deluxe mixer from Lakeland for £199. But when it arrived it didn't work. Totally annoyed I decided to just spend the extra and get a proper kitchenaid classic mixer at £350. Not cheap but what can you do 🤷. Juicers.co.uk offered all the colours and at the best online price. It was posted out next day delivery and packaged very well with no transit damage. Good company, top marks

The product did not arrive in its original packaging and looked suspicious, then when I tried to return it they interrogated me and were rude and threatening that they wouldn’t refund the full amount. They also wanted me to pay for the return and fill out a load of paperwork with the item so they could recognise the order.

Excellent experience. Purchased a KitchenAid 2.1 litre food processor in pistachio. Item exactly as described and pictured. Best value on the Internet I could find for price. Delivery was super fast and well packaged. Would highly recommend this company. 5 stars easily.

Kitchen Aid 9 speed hand mixer arrived very quickly so excellent service and will use company again.

Great juicer and great service

Hurom H310 is excellent tool to do all the juicing, I love it

I bought a juicer recently. Arrived promptly, well packaged. It is a wonderful gadget: I am really pleased with it

I have had about 4 jucers before Omega
They not last long.Im making vegetable juice every day for my
family(beetroot.sellery and carrot).I hope Omega is the last one.

Dreadful customer service from this company, I thought you should be supportive of your customers, these guys certainly aren't! It feels like they don't care at all.

There was a problem with delivery to me (it was partially my mistake), I didn't receive the pin from DPD so I couldn't accept delivery, when I told them they just said I must have made a mistake and were very unhelpful and accusing. I was pretty shocked by this as I would have thought if someone wants to purchase from you, that you would treat them with some level of respect and gratitude as without customers they would have no business.

They were so bad in the end I decided to request a refund and instead order from another company.

Very disappointed with the customer service. I purchased a KitchenAid kettle about a week ago and the lid mechanism has already failed, making the item unusable.
Trying to resolve this has been frustrating. The company will not deal with you over the phone — the telephone number is for sales only — so you are forced to email and wait for a response. This is not acceptable when dealing with a faulty product that is barely a week old.
I have requested a refund and to return the item, but the lack of direct customer support has made what should be a simple process unnecessarily slow and inconvenient.

I was incredibly excited to finally receive my Ankarsrum Assistent Original, but that excitement turned to immediate frustration the moment I opened the box.

When you pay a premium price for a high-end appliance, you expect a brand-new, factory-sealed product. What I received from Juicers.co.uk was clearly a used unit or a poorly processed return. The dough hook arrived with visible flour residue and marks on it. It hadn't even been cleaned properly by the previous user, or wasn't quality controlled properly before shipment. The box had been resealed with fresh sellotape layered directly over the original, broken factory seals.

It is completely unacceptable to ship out "open-box" or used returns as brand-new inventory. This shows a massive lack of quality control and a disregard for the customer experience. I have reached out to customer service for a return and a genuine replacement, but I shouldn't have had to deal with this in the first place.

Few days ago I purchased the Vitamix 1.4ltr wet self detect container and the 1.4ltr dry grains container. As usual, delivery was excellent - next day- and items securely packaged.
I used the wet container to be able to make a smaller amount than enabled by the container that comes with the Vitamix Ascent 3500i. Superb! The dry grains container is excellent for grinding spices. I have used other brands before that claim to grind to desired levels but none compare to this Vitamix container. I am now waiting for the Vitamix aer disc container to be back in stock!

I ordered a 2.1L KitchenAid food processor (at a VERY GOOD price) in Empire Red from juicers.co.uk and I am very pleased with the service I received. There was a very slight delay in shipping but any confusion was cleared up very quickly and professionally by customer service - thank you. The product arrived well packed and in pristine condition. I would recommend this company.

Excellent service item was delivered on time and I was kept up to date during the whole process

Great juicer no issues at all, easy to use & clean.

I did not have a good experience. I ordered a Bamix Handheld Blender after I have had one for over 25 years which is still fully operational. No due diligence was spent in undertaking quality control. I received a damaged item- badly scratched. Juicers were in denial and would not accept the inferior quality and denied to pay the postage to return the Blender. I had to expedite my case to Bamix and the Bank to return and refunding.