Reliable Tracking that's better than USPS & Amazon Product Discretely Packaged Product is exactly as promised Never had a package fail to arrive in more than 8 days. Im gonna keep coming b... See more
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Juicefly is America's favorite online vape and e-cigarette juice delivery service! Thousands of customers trust us for top brands, unbeatable flavors, and reliable local and nationwide delivery. No traffic. No lines. Just vapes & juice fly to your doorstep.
Contact info
10725 Jefferson Blvd, 90230, Culver City, United States
- 310-802-9687
- support@juicefly.com
- juicefly.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 4% of negative reviews
Typically replies within 1 month
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My favorite place to order vapes!
Fast shipping. Great communication. Always a lovely experience!
When I received my order I was shorted…
When I received my order I was shorted one Geekbar pulse I ordered and paid for. I left numerous emails and called and left messages and no one would get back to me. I will no longer do business with this company.
I like going through them to get my…
I like going through them to get my vapes just a couple times they have had to resend my package cuz my package was dropped off to someone else's house and Noone brought it to my house that is the only reason for a 4 🌟
Consistently fast order processing and…
Consistently fast order processing and shipping. I've purchased quite a few times now and every single time has been hassle free and, while I haven't specifically timed it, from order to receipt is I think two days for me -- certainly no more than 3.
Amazing company
My order was shipped in a timely manner. The updates and tracking are great. When I received my order it was very well packaged. When I made my order something went out of stock and they called me with a very courtesy call to ask how I wanted to proceed with my order. I definitely recommend ordering from them if you are considering it.
Customer service needs work
I like the products and the quick delivery, however, I have had an issue with an error message coming up every time I get to the last stage of ordering. I have contacted Juice Fly about this through the live chat once, and through email twice and didn't get an answer. I found another site that has my product in stock and for a cheaper price. Customer service is a big thing to me. I will no longer be ordering from Juice Fly.
Juice fly is always on time great…
Juice fly is always on time great prices and great customer service if you call they answer . Nothing but good customer service
One of the items was defective
One of the items was defective. I just opened it today
I’ve been ordering from them for years…
I’ve been ordering from them for years now, and I’ve never been disappointed. Always have new vapes and reasonable prices. Shipping is always fast and easy. Best company ever.
I was having difficulty getting a photo…
I was having difficulty getting a photo of my face and my license and the lady that was working I can't remember her name maybe Darlene I'm not sure anyway she helped me walk through the whole process she took a long time to help me and I really appreciate it
I’ve used Juicefly multiple times
I’ve used Juicefly multiple times. But now they’re asking me to update my login and it won’t let me. I’ve asked (emailed) for a password reset many times over the last few days and it says it will send me an email password but it hasn’t. Bottom line…I can’t get back on to order.
I'm not ordering anything from you guys…
I'm not ordering anything from you guys the delivery company you guys use are terrible
Reliable Tracking That's Better Than USPS…
Reliable Tracking that's better than USPS & Amazon
Product Discretely Packaged
Product is exactly as promised
Never had a package fail to arrive in more than 8 days.
Im gonna keep coming back garunteed, just as they make that same promise to their customers.
Fast shipping and great products!
I ordered my my vapes more than one…
I ordered my my vapes more than one week ago and they still haven’t arrived
The shopping experience is easy
The shopping experience is easy. Sometimes things are out of stock, but acceptable. Shipping is fast and accurate. Packaging for shipping is always great.
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