JUGGY USA Reviews 

2,714
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 795 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the excellent quality and appealing design of the products, finding them well-made and effective at keeping drinks cold. Many people love their tumblers, noting they are exactly as described and offer good value. However, some people were dissatisfied with communication and delivery, frequently reporting long waiting times for pre-orders and a lack of shipping updates. Slow customer service response times were also noted, with some emails going unanswered. Additionally, a few felt early pre-orders were priced higher than later sales, and some experienced issues with lost orders or difficulties obtaining refunds.

What people talk about most

Product

Users describe positive interactions with product, with many expressing satisfaction with the designs,... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with many expressing frustration... See more

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing significant delays and missed... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the overall product as good, amazing, and... See more

Response time

People report negative experiences with response times, with many reviewers expressing frustration over a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering was easy. Once it shipped I got it quickly. I pre-ordered a tumbler and understood it would be a bit of time but between ordering and shipping I would have appreciated a little communication.... See more

Rated 4 out of 5 stars

I got my tumbler and like it a lot. I will say the only complaint I have is lack of communication. I pre-ordered my tumbler and was given a delivery date time. This changed quite a few times and th... See more

Rated 4 out of 5 stars

The Juggy I ordered was a pre-order item that I had to wait 2+ months for. This past week i FINALLY received shipping details although my 1st email, I was slightly confused, said "delivered". So I'... See more

Rated 4 out of 5 stars

I only have one complaint. And it's not that big of one, I really wanted one of the "Resistance" tumblers and they discontinued it. I had really wanted one of those! Otherwise, I had a great experienc... See more


Company details

Written by the company

Show off your personality with our one of a kind themed water bottles. There's a JUGGY for everyone, it's time to find yours and get JUGGY with it! Our focus is quality, creativeness and functionality in the hydration space. JUGGY was created by Mackenzie who like most people, struggled to maintain a healthy lifestyle. She knew one of the most important things she could do was to make sure she was consuming enough water everyday. It was a simple enough goal and it didn't seem overwhelming. So she set out to find the perfect water bottle. Mackenzie wanted a bottle that fashionable, functional and durable and so JUGGY was born!


Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

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Asks customers to review

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Replied to 0% of negative reviews

Typically replies within 24 hours

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3.6

All reviews

(2,714)

735 reviews in the last 12 months

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Rated 1 out of 5 stars

I got a 40 oz juggy last week

I got a 40 oz juggy last week. Not impressed. Doesn't keep things cold for long, maybe 2 - 4 hours. I've bought generic 40 oz tumblers from Amazon that are FAR better for a cheaper price. Won't buy anything else from juggy, not worth the money.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Worth the Wait!

Ordered Thirstless in June 2025 on Pre-Order. Contacted Customer Service 2 times due to the fact that in late August there had been no updates. CS was quick to respond with a ETA of October. Late October, I again reached out and again, response time was quick, saying it was shipping out early November. They offered a shipping refund, which was a very nice thing to do. Received Thirstless early November (4th or 5th) and it is perfect.
Great company to order from, very happy with response time and very happy with my cup!!

29 June 2025
Rated 4 out of 5 stars

it is a gift for someone else and they love it.

As for the item, it was a gift for a friend and their feedback back to me is: I LOVE IT...IT DOES NOT LEAK!

From my end, I was annoyed that as an early orderer, I paid the most. Later orders (still pre-orders) got a reduced price. Most places do it the other way around.

1 November 2025
Rated 5 out of 5 stars

Cute!

The charms that came with the tumbler were so cute! The tumbler itself was just as described. The only downside was the delay in shipping (it was a preorder--and I realize supply-line issues cannot be anticipated). Thankfully, it arrived in time for the birthday girl!

28 August 2025
Rated 5 out of 5 stars

Ordered 2

Ordered 2; one for my daughter and one for myself. The Cats shipped to my daughter within days. Mine was a limited time order, Breast Cancer Awareness, and stated that it wouldn’t ship until later. Received it and love it! My daughter was thrilled with hers, as well.

27 October 2025
Rated 5 out of 5 stars

Absolutely Love My New Juggy!! ❤️

I absolutely love my new therapist juggy! It's super cute, affordable, & very much needed esp. on busy days at the office! They also make great gifts for family, friends, co-workers, etc. I will definitely be ordering more soon! Thanks Juggy USA! 😊

4 November 2025
Rated 5 out of 5 stars

My first Juggy was a gift from my…

My first Juggy was a gift from my daughter. I wanted one for a long time but couldnt justify spending the money. I loved it, i bought three more to keep in case we need them. It gets hot where i live and having a large water bottle to use is beneficial. We take them to concerts and festivals that have water refill stations, it saves so much money in the long run and keeps us hydrated.

28 July 2025
Rated 1 out of 5 stars

Damaged

I preordered and understood it would be a wait, it sat in “shipped” for over a week with no update. It randomly shows up, and it’s damaged. The bottom handle isn’t even connected to the cup, so very frustrating. A terrible experience, and I will not be returning which sucks since I have four of their cups + a bag.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

I think my husband is jealous! 😎😊

I think my husband is jealous! I ordered the Reputation Cup and bag and when the package arrived here, I was pleasantly impressed by the cup and the cute bag with the charms! He helped me add the charms to the bag! This arrived at the perfect time right before my Birthday 🎂 🎁🎉💌… My Easter egg is when the album dropped is my birthday! 🫶🏽 😎🖤🤍🩶

1 November 2025

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