I have been a customer of the company for a few years now and would recommend the friendly service to everyone. The guy I deal with, Daniel, is always very helpful and knowledgable and can explain in... See more
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Reviews shaping this summary
i am unable to review an item i have not recieved The Jubilee Mint have resolved the matter and it was not their fault as it was all down to failure by royal mail who failed to deliver the item .... See more
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I expected the conversation to be quite brief and very professional, what I got was a rather "laid back" chatty chap a bit long winded. I even considered that I might be talking to a Scam phone call.... See more
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I have always had a great service from Jubilee Mint, having been a customer for many years. The website is easy to use & they have a good selection of coins at a great price. My account manager gets i... See more
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Company details
Written by the company
The Jubilee Mint offers an exclusive opportunity to acquire the world's most coveted limited edition gold, silver, and commemorative coins. Based at our Head Office and Order Fulfilment Centre in Dorset, our founder brings over two decades of experience in sourcing the latest releases and highly sought-after secondary market pieces from across the globe. Our mission at The Jubilee Mint is to provide collectors like you with access to the most sought-after coins from both the United Kingdom and the international numismatic market. Each coin we offer has been meticulously hand-selected, ensuring that you have access to the most desirable and sought-after pieces available. As experts in both contemporary and historic UK coins, including favorites like the silver Britannia and gold Sovereign, The Jubilee Mint also boasts a collection of silver and gold coins from the world's most renowned mints. We specialize in Royal Family commemorative coins and regularly introduce new releases to mark significant British anniversaries and events. What sets us apart is our ability to commission new issue coins produced in strictly limited quantities while maintaining the highest quality standards. These exclusive coins are made accessible to our customers, providing you with the opportunity to own pieces that many other collectors may never have a chance to acquire. Furthermore, our strong relationships with respected secondary market suppliers mean that you can secure even the most desirable coins, even if they are sold out elsewhere. At The Jubilee Mint, we take pride in ensuring 100% customer satisfaction. Our friendly and professional Customer Services team is dedicated to assisting you in every possible way. All orders are backed by our 30-day no-nonsense money-back guarantee. Additionally, we offer an easypay instalment scheme on select items, allowing you to spread the cost of your purchase, making it both affordable and flexible for your convenience.
Contact info
26-32 Oxford Road, BH8 8EZ, Bournemouth, United Kingdom
- 0800 038 5510
- customerservices@jubileemint.co.uk
- jubileemint.co.uk
4.6
Excellent
335 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from The Jubilee Mint
Dear Phyllis,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
A great proof product & arriving in its…
A great proof product & arriving in its own plastic encapsulation and certified.
18 August 2025
Reply from The Jubilee Mint
Dear Mr Richards,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
The coin ordered arrived as promised…
The coin ordered arrived as promised and the coin looks really great
20 August 2025
Reply from The Jubilee Mint
Dear Mr Christmas,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Titanic coins purchase
The whole process was quick, easy and straightforward. The recommendation from the salesman was good, my only criticism is the price is a little high but the product is of good quality and it arrived faster than expected.
15 August 2025
Reply from The Jubilee Mint
Dear Dale,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Good experience all round from start to…
Good experience all round from start to finish lovely staff to talk to offer other collection too and do not pressure you into buying more knowing that you will come back for mire thank you
11 August 2025
Reply from The Jubilee Mint
Dear Diane,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Reply from The Jubilee Mint
Dear Mr Rahman,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
friendly seamless service
13 August 2025
Reply from The Jubilee Mint
Dear Mr Gourlay,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Great customer support very helpful…
Great customer support very helpful easy order through to transaction.
21 July 2025
Reply from The Jubilee Mint
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Great goods
I love the coins I get from jubilee mint. I prefer to buy online but some sadly you can't buy this way. My only issue is too many calls. I sleep at all times as I'm disabled so my phone is on silent alot of the time. You've also used a private number which is what the hospitals and Dr's use so i only answer when I'm expecting them to call. All in all as lovely as the young man is who rings me, and he is, I'd rather receive post or an email please
25 June 2025
Unprompted review
Reply from The Jubilee Mint
Dear Tracy,
Thank you for taking your time to review our business again; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
A satisfied customer.
The goods arrived as planned and as described so very satisfied with the outcome.
11 June 2025
Reply from The Jubilee Mint
Dear Tom,
Thank you for taking your time to review our business again; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Reply from The Jubilee Mint
Dear Susan,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
List of the employers I spoke to are…
List of the employers I spoke to are really good polite and helpful. There is just the odd one this is a little bit pushy trying to get a sale and wouldn't take no for a answer that's why it's not five stars
8 May 2025
Reply from The Jubilee Mint
Dear Alan,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
The company was very quick in sending…the coin that was left out of the packet.
The company was very quick in sending another coin as one was left out of the packet. Thank you.
30 May 2025
Reply from The Jubilee Mint
Dear Mrs Jackson,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Reply from The Jubilee Mint
Dear Michelle,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
TRADES DISCRIPTION,don’t think U can call anything yr…
I don’t think U can call anything yr marketing as solid gold, it whatever it is 9-18, 22.carrot, it’s not correct to call things solid gold. My Uncle when I👁️ was a kid had a solid gold coronagraph, couldn’t wear it because it was that soft it changed shape n was pouress
3 June 2025
Reply from The Jubilee Mint
Dear Mr Harris,
Thank you for taking the time to share your feedback.
We’d like to clarify that within the numismatic industry, 24-carat gold is commonly referred to as ‘fine gold,’ while coins and items made from other purities - such as 22-carat or 9-carat - are often described as ‘solid gold.’ The term ‘solid’ refers to the firm and stable shape of the coin and does not reflect its gold purity.
All our marketing materials and advertisements clearly state the precise gold content and specification of each item, so clients can make fully informed decisions. We also offer a 30-day money-back guarantee - double the statutory requirement - should any client wish to return their purchase for any reason.
If there’s anything further we can help with, please don’t hesitate to get in touch on our freephone number 0800 038 5510 or email customerservices@jubileemint.co.uk.
Best wishes,
The Jubilee Mint Customer Services Team
i did not appreciate the 2 cold calls…
i did not appreciate the 2 cold calls trying very hard to sell me a £1000 gold sovereign after i had purchased the £40 9 carrot gold coin.
13 May 2025
Reply from The Jubilee Mint
Dear Mr Affleck,
Thank you for your feedback, and we are very sorry to hear that your recent experience did not meet your expectations.
We apologise for any inconvenience caused by the follow-up calls you received. We understand that this was not welcome, and we have now updated your account preferences to ensure you receive no further telephone contact from us.
We appreciate you taking the time to let us know, and we remain committed to providing a respectful and positive experience for all our customers.
Best wishes,
The Jubilee Mint Customer Services Team
fast delivery
7 May 2025
Reply from The Jubilee Mint
Dear Alan,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Good and quick service
16 May 2025
Reply from The Jubilee Mint
Dear Terry,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Coin delivery
I had coin delivered with one I ordered which I didn't want, so returned it easily and with no problems.
12 May 2025
Reply from The Jubilee Mint
Dear Julie,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
Reply from The Jubilee Mint
Dear Mrs Russell,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.
Best wishes,
The Jubilee Mint Customer Services Team
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