Banner for The Jubilee Mint

The Jubilee Mint Reviews 

335
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and knowledgeable staff, who are often described as friendly, patient, and professional, providing excellent advice and making interactions pleasant. People frequently highlight the great service, noting its promptness, efficiency, and overall quality from start to finish. Many also appreciate the quick and speedy delivery, with orders often arriving faster than expected and well-packaged, ensuring products are received in excellent condition. However, some customers also noted that the product size was often smaller than anticipated, leading to some disappointment regarding expectations.

What people talk about most

Product

People report positive experiences with product, often expressing happiness with their purchases and the... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, politeness, and... See more

Service

Customers had positive experiences with service, consistently describing it as friendly, prompt, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Clients share positive opinions on order, particularly regarding the speed of delivery and the helpfulness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a customer of the company for a few years now and would recommend the friendly service to everyone. The guy I deal with, Daniel, is always very helpful and knowledgable and can explain in... See more

Company replied

Rated 5 out of 5 stars

i am unable to review an item i have not recieved The Jubilee Mint have resolved the matter and it was not their fault as it was all down to failure by royal mail who failed to deliver the item .... See more

Company replied

Rated 5 out of 5 stars

I expected the conversation to be quite brief and very professional, what I got was a rather "laid back" chatty chap a bit long winded. I even considered that I might be talking to a Scam phone call.... See more

Company replied

Rated 5 out of 5 stars

I have always had a great service from Jubilee Mint, having been a customer for many years. The website is easy to use & they have a good selection of coins at a great price. My account manager gets i... See more

Company replied


Company details

  1. Coin Dealer
  2. Collectibles Store

Written by the company

The Jubilee Mint offers an exclusive opportunity to acquire the world's most coveted limited edition gold, silver, and commemorative coins. Based at our Head Office and Order Fulfilment Centre in Dorset, our founder brings over two decades of experience in sourcing the latest releases and highly sought-after secondary market pieces from across the globe. Our mission at The Jubilee Mint is to provide collectors like you with access to the most sought-after coins from both the United Kingdom and the international numismatic market. Each coin we offer has been meticulously hand-selected, ensuring that you have access to the most desirable and sought-after pieces available. As experts in both contemporary and historic UK coins, including favorites like the silver Britannia and gold Sovereign, The Jubilee Mint also boasts a collection of silver and gold coins from the world's most renowned mints. We specialize in Royal Family commemorative coins and regularly introduce new releases to mark significant British anniversaries and events. What sets us apart is our ability to commission new issue coins produced in strictly limited quantities while maintaining the highest quality standards. These exclusive coins are made accessible to our customers, providing you with the opportunity to own pieces that many other collectors may never have a chance to acquire. Furthermore, our strong relationships with respected secondary market suppliers mean that you can secure even the most desirable coins, even if they are sold out elsewhere. At The Jubilee Mint, we take pride in ensuring 100% customer satisfaction. Our friendly and professional Customer Services team is dedicated to assisting you in every possible way. All orders are backed by our 30-day no-nonsense money-back guarantee. Additionally, we offer an easypay instalment scheme on select items, allowing you to spread the cost of your purchase, making it both affordable and flexible for your convenience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

335 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(335)

110 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

i listened...he listed to me..

i listened...he listed to me....cannot fault the advice/offer at all.... an extra star.

16 March 2026
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear John,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Confidence in the people I speak with

The people are very knowledgable which is a great help while speaking to me.as I require all the help i can get during my choice of purchase. Also plain English I understand.

18 March 2026
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear David,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Easy to order friendly staff

Easy to order friendly staff

2 March 2026
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Robert,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Staff are always ready with help and…

Staff are always ready with help and good advice so to them many thanks.

4 March 2026
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Margaret,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

You have always delivered my purchases…

You have always delivered my purchases promptly and give accurate guidance.

25 February 2026
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Satinder,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Beautiful coins and presentation box…

Beautiful coins and presentation box first class service thank you

20 February 2026
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Gail,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

I have a Very good young man who knows…

I have a Very good young man who knows what I like to collect and rings me up when something's comes in that he thinks will interest me.
Everything i have bought from you has been beautiful and my family loves them as I do.

21 February 2026
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Anne,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

All ways a good company to deal with…

All ways a good company to deal with the products and services are excellent

20 February 2026
Unprompted review
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Stephen,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Very happy with the service i receive…

Very happy with the service i receive from pleasant sales people on several occasions

3 February 2026
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Trevor,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

a great experience


My dealings with the staff is always great 👍 and always very helpful

11 February 2026
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear David,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Commemorative Coin Collection

I called after seeing a TV advert for a commemorative coin and spoke to Charlie. Charlie was friendly and helpful - he mentioned the other options available in the range. My order was received quickly and was well packaged.

27 January 2026
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Avril,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

First time buy delivered on time

First time buy delivered on time , packaged well and love it

4 February 2026
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Elaine,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

clear and concise

Great advice given, felt i understood more about my investment, sound advice , clear and concise.

29 January 2026
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Jeffrey,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

The coin was as expected no complaints…

The coin was as expected no complaints at all.

9 January 2026
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear David,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Excellent service

Excellent service

4 February 2026
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Frank,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

All was explained to me and ,my…

All was explained to me and ,my experience now is well positive of the outcome, I would now recommend to anyone who is willing to purchace and I will be purchasing again in the future.

2 February 2026
Unprompted review
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Paul,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

speed of delivery

the speed of delivery after order going through.

26 January 2026
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear John,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Pete L

. The information and expertise given was very professional. Being a new invester this approach was re-assuring.

21 January 2026
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Peter,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Service great service

Service was great and was delivered next day was told would be 7 days

7 January 2026
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Christopher,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

Rated 5 out of 5 stars

Very good service

Very good service

8 January 2026
The Jubilee Mint logo

Reply from The Jubilee Mint

Dear Stephen,

Thank you for taking your time to review our business; we very much appreciate your positive feedback!

If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk. We are always here to help and value your continued support.

Best wishes,
The Jubilee Mint Customer Services Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look