I have been a customer of the company for a few years now and would recommend the friendly service to everyone. The guy I deal with, Daniel, is always very helpful and knowledgable and can explain in... See more
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Review summary
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Reviews shaping this summary
i am unable to review an item i have not recieved The Jubilee Mint have resolved the matter and it was not their fault as it was all down to failure by royal mail who failed to deliver the item .... See more
Company replied
I expected the conversation to be quite brief and very professional, what I got was a rather "laid back" chatty chap a bit long winded. I even considered that I might be talking to a Scam phone call.... See more
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I have always had a great service from Jubilee Mint, having been a customer for many years. The website is easy to use & they have a good selection of coins at a great price. My account manager gets i... See more
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Company details
Written by the company
The Jubilee Mint offers an exclusive opportunity to acquire the world's most coveted limited edition gold, silver, and commemorative coins. Based at our Head Office and Order Fulfilment Centre in Dorset, our founder brings over two decades of experience in sourcing the latest releases and highly sought-after secondary market pieces from across the globe. Our mission at The Jubilee Mint is to provide collectors like you with access to the most sought-after coins from both the United Kingdom and the international numismatic market. Each coin we offer has been meticulously hand-selected, ensuring that you have access to the most desirable and sought-after pieces available. As experts in both contemporary and historic UK coins, including favorites like the silver Britannia and gold Sovereign, The Jubilee Mint also boasts a collection of silver and gold coins from the world's most renowned mints. We specialize in Royal Family commemorative coins and regularly introduce new releases to mark significant British anniversaries and events. What sets us apart is our ability to commission new issue coins produced in strictly limited quantities while maintaining the highest quality standards. These exclusive coins are made accessible to our customers, providing you with the opportunity to own pieces that many other collectors may never have a chance to acquire. Furthermore, our strong relationships with respected secondary market suppliers mean that you can secure even the most desirable coins, even if they are sold out elsewhere. At The Jubilee Mint, we take pride in ensuring 100% customer satisfaction. Our friendly and professional Customer Services team is dedicated to assisting you in every possible way. All orders are backed by our 30-day no-nonsense money-back guarantee. Additionally, we offer an easypay instalment scheme on select items, allowing you to spread the cost of your purchase, making it both affordable and flexible for your convenience.
Contact info
26-32 Oxford Road, BH8 8EZ, Bournemouth, United Kingdom
- 0800 038 5510
- customerservices@jubileemint.co.uk
- jubileemint.co.uk
4.6
Excellent
337 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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You best!!!
29 November 2024
Reply from The Jubilee Mint
Dear Jelena,
Thank you for taking your time to review our business again; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk.
Best wishes,
The Jubilee Mint Customer Services Team
TOTAL SATISFACTION
The quality of the product and the integrity of the service are commendable.
29 November 2024
Reply from The Jubilee Mint
Dear Dr Clifford,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk.
Best wishes,
The Jubilee Mint Customer Services Team
Friendly and helpful
Great service. Great products, and a good knowledge of past coins, which I find very helpful
15 November 2024
Reply from The Jubilee Mint
Dear Martin,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk.
Best wishes,
The Jubilee Mint Customer Services Team
First class service and delivery
The items were just as described,no meaningless pretty words, delivered by royal mail,not chucked over fence,really really pleased.
20 November 2024
Unprompted review
Reply from The Jubilee Mint
Dear Frank,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk.
Best wishes,
The Jubilee Mint Customer Services Team
The staff are very sincere and helpful
The staff are very sincere and helpful, an easy buying experience.
14 November 2024
Unprompted review
Reply from The Jubilee Mint
Dear Leszek,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk.
Best wishes,
The Jubilee Mint Customer Services Team
Pestering calls have put me off
Would be 5 star, but once I have ordered one coin, I keep getting phone calls 2 to 3 times a day from them.
Obviously only trying to sell me more.
Not bothering to order any more, despite wanting to order one further set, but been completely put off.
31 October 2024
Unprompted review
Reply from The Jubilee Mint
Dear Lee,
Thank you for taking your time to review our business; We are glad that you are happy with your initial purchase.
We have looked on our system and can see we tried to call you to confirm your second order, we have now updated our system so you will no longer receive calls from us.
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk.
Best wishes,
The Jubilee Mint Customer Services Team
Beautiful coin
Beautiful coin. Well presented. Fast delivery. Thank you.
30 October 2024
Unprompted review
Reply from The Jubilee Mint
Dear Stephanie,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk.
Best wishes,
The Jubilee Mint Customer Services Team
Being polite and positive
Always nice people who work for the company and not ( pushy ) when they are trying to sell something All un all a very good company
25 October 2024
Unprompted review
Reply from The Jubilee Mint
Dear Mark,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk.
Best wishes,
The Jubilee Mint Customer Services Team
The Customer service lady Alicia was A1.
25 September 2024
Unprompted review
Reply from The Jubilee Mint
Dear Simon,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk.
Best wishes,
The Jubilee Mint Customer Services Team
It was easy to use and good value for…
It was easy to use and good value for money
10 September 2024
Unprompted review
Reply from The Jubilee Mint
Dear Adrian,
Thank you for taking your time to review our business again; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk.
Best wishes,
The Jubilee Mint Customer Services Team
Ordering was easy
Ordering was easy , great products , packed well and arrived on time , very pleased
9 August 2024
Unprompted review
Reply from The Jubilee Mint
Dear Michael,
Thank you for taking your time to review our business again; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk.
Best wishes,
The Jubilee Mint Customer Services Team
Reply from The Jubilee Mint
Dear Peter,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk.
Best wishes,
The Jubilee Mint Customer Services Team
all very helpful the price.of coins…
all very helpful the price.of coins is good
3 July 2024
Unprompted review
Reply from The Jubilee Mint
Dear Mr Sargent,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk.
Best wishes,
The Jubilee Mint Customer Services Team
faster delivery than expected the…
faster delivery than expected the person i spoke to was very polite and very helpful
22 June 2024
Unprompted review
Reply from The Jubilee Mint
Dear Mr Iveson,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk.
Best wishes,
The Jubilee Mint Customer Services Team
Ordered a gold coin not long ago
Ordered a gold coin not long ago, shortly after, received a call and offered another coin recently released. After a discussion decided to purchase new coin as well. Pleased with overall experience.
5 June 2024
Unprompted review
Reply from The Jubilee Mint
Dear Mr VerKuilen,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk.
Best wishes,
The Jubilee Mint Customer Services Team
I received what I ordered and in time…
I received what I ordered and in time for my sister's birthday my sister was very pleased with her birthday present
Yours sincerely Frederick Flemming
10 June 2024
Unprompted review
Reply from The Jubilee Mint
Dear Frederick,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk.
Best wishes,
The Jubilee Mint Customer Services Team
Staff members always helpful and…
Staff members always helpful and understand which order I want to purchase on limited budget and never any doubt about future orders.
14 June 2024
Unprompted review
Reply from The Jubilee Mint
Dear Derek,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk.
Best wishes,
The Jubilee Mint Customer Services Team
A very good company
Excellent customer service fast delivery and excellent quality products and would highly recommend to all family and friends
21 May 2024
Unprompted review
Reply from The Jubilee Mint
Dear Gerard,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk.
Best wishes,
The Jubilee Mint Customer Services Team
Reply from The Jubilee Mint
Dear Robert,
Thank you for taking your time to review our business; we very much appreciate your positive feedback!
If we can be of any further assistance, please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk.
Best wishes,
The Jubilee Mint Customer Services Team
Sent items that I have not requested
20 April 2024
Unprompted review
Reply from The Jubilee Mint
Dear Ms Wilson,
An order was placed by you on the 18th April which was shipped the same day.
We have tried to contact you on several occasions to help clear up the confusion.
Please contact us on 0800 038 5510 or customerservices@jubileemint.co.uk and we will be more than happy resolve this matter to your complete satisfaction.
Best wishes,
The Jubilee Mint Customer Services Team
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