My parcel arrived speedily and was very well packed in sustainable packaging. It's great to be able to purchase Fair Trade food stuffs and Transform Trade's tea bags alongside organic and ethical goo... See more
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Company details
Written by the company
True Origin Foods works directly with a network of smallholder farmers and producers in the global south to source the finest ethical foods.
Contact info
True Origin, PA3 4BT, PAISLEY, United Kingdom
- 01412550901
- info@trueorigin.org.uk
- jts.co.uk
Replied to 66% of negative reviews
Typically replies within 1 week
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Great range of fair trade products
Great range of fair trade products, and prompt delivery with good communication throughout.
All very friendly and ethical
All very friendly and ethical. Totally my kind of organisation!
I haven’t opened the boxes yet but I…
I haven’t opened the boxes yet but I have had all the products before ( except for the rice - I’ve loved the Kolombero brown ) so I know they will be great. Always a pleasure to have contact with True Origin/JTS.
And - the postie was lovely too.
Xx
Fairness in a box!
Just what I needed - fairness in a box! High quality goodness delivered on time to my doorstep.
Very efficient to deal with
Very efficient to deal with. All goods ordered arrived safely and in very good time
Speedy service and high-quality products
The goods are excellent, and the service quick and efficient. Everything arrived in good order.
An Excellent Ethical Company
An excellent efficient and ethical company with whom I will definitely order from again.
Easy Ethical shopping.
Easy Ethical shopping.
Everything arrived safely.
Website straightforward.
Courier service helpful in providing arrival time window and option to leave a message if you're out.
My order was waiting when I arrived and…
My order was waiting when I arrived and the extras I needed were produced at once. Not only that, they carried the load out to my car - important when you're 80+
Good quality, delivered on time
All arrived safe and sound on time safely packed. All good quality products, very pleased.
Package arrived on time and as planned
Package arrived on time and as planned. Helpful as informed us of an out of stock item in advance.
Tasty food
Tasty food, well packed with no plastic and a quick delivery. Some items great on their own and the sauces good for adding to food thatw you're cooking yourself
Very good experience
Order processed and sent out promptly…
Order processed and sent out promptly with all items requested. Packaging very good.
I love the Fair trade coffee and it is…
I love the Fair trade coffee and it is so helpful to be able to obtain all the Palestinian dates, olive oil, almonds and soaps that our Olive Tree Scotland group needs as we travel about raising awareness of conditions in the Occupied West Bank and Gaza and raising funds to send to charities there.
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