Jaques Samuel Pianos Reviews 17

TrustScore 4.5 out of 5

4.5

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Company details

Written by the company

Premier acoustic piano dealership in London with 80 years' experience in sales, tuning, restoration and hire. Jaques Samuel Pianos specializes in pianos by C. Bechstein, W. Hoffmann, Zimmermann, Kawai and Fazioli.


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4.5

Excellent

TrustScore 4.5 out of 5

17 reviews

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Rated 5 out of 5 stars

I live in San Francisco and book…

I live in San Francisco and book practice rooms at Jacques Samuel when I'm in London for work. Booking is easy and they are welcoming as you walk in the door. I had never played on a Bechstein before visiting their location. It is a wonderful piano! As an aside, the new Bechstein Hall is a great place to catch a concert. My wife and I visited there earlier this year for a cello performance.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional, always happy with JSP

I've taught singing from JSP for around 5 years. Not only the best loos in London, but some of the most professional spaces. Great pianos, music stands, seating, aircon/heating units in each room and the best for sound proofing for sure.
The staff are super friendly and I've grown to consider them lovely humans who are always obliging and helpful not only to me but my clients visiting in too. I am grateful for the professionalism, easy booking system, location and standard of the rooms. It's always clean and presentable. 5 star.

16 November 2024
Unprompted review
Rated 5 out of 5 stars

Air Con and Clean Studios

Matthew and the team were so great. The store and studios were immaculately clean and well air conditioned unlike many other studios I book. The sound proofing is also one of the better ones in London.
I will return.

30 July 2024
Unprompted review
Rated 5 out of 5 stars

My favourite practice rooms in London

My favourite practice rooms in London! Very well priced with great facilities (air conditioning and a kitchen to make tea/coffee etc) and the loveliest staff who go out of their way to personalise your experience every time. Cannot recommend enough!

30 July 2024
Unprompted review

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