JSB Furniture Reviews 

127
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Ordered wardrobes was assured no delay, however still not received ordered in September. Don't buy from this shop been told that there will be another 3 week delay. requested a refund which we are fu... See more

Rated 5 out of 5 stars

Very happy with the customer and delivery services we received from JSB Furniture. The sales man was very professional, knowledgeable and patient. He showed us all the different options available for... See more

Rated 5 out of 5 stars

I'm really happy with the product which I've bought from JSB, they have offed me competitive price, also delivery time was very good! Delivery was well before expected date and many thanks! Only... See more

Rated 1 out of 5 stars

I am writing to request my refund of my deposit paid to this useless company. I have been calling and sending emails no reply, you are not serious company therefore, irresponsible acts like this... See more

Company details

  1. Bed Shop
  2. also in
  3. Furniture Store
  4. Mattress Store

Information provided by various external sources

JSB Furniture is a fast growing independent bed, mattress, sofas and furniture retailer, selling some of the best brands including Sleepeezee, Sealy Beds, Mammoth, Millbrook Beds, Salus, Slumberland, Rauch, La-z-boy, Italia Living and many more.. We carry an extensive range of beds and mattresses in stock for express delivery anywhere in the country. Our showroom is open 7 Days a week with free customer parking at rear.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

127 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.4

All reviews

(127)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price & great service - very happy!

I bought a mattress from JSB - they were quick to answer my questions about the product, my order, and the delivery process.
I was very happy to find a non-memory foam mattress at such a competitive price. I would definitely recommend them.

23 May 2022
Rated 5 out of 5 stars

Perfect

From pre-order placement to delivery the communications were really good. I got a warm feeling from JSB which frankly I do like.
The delivery was prompt and the packaging was excellent
Staff both JSB and delivery very poilte and we would defiantely purchase from JSB again in the future
Great service guys......nice to that these days!!!

7 March 2022
Rated 5 out of 5 stars

The pre-sale service was excellent and…

The pre-sale service was excellent and the delivery guys were amazing, can't thank them enough for persisting with getting the mattress into quite a difficult space. The mattress itself is fantastic, but the delivery guys were just brilliant! Thank you again to the 2 guys that did the delivery!

6 March 2022
Rated 5 out of 5 stars

Excellent experience

Very good experience all round. We are very pleased with our mattress, very comfortable indeed!!.
I would also like to say that the two delivery men were absolutely professional and lovely

2 March 2022
Rated 5 out of 5 stars

Such an easy purchase experience

Such an easy purchase experience. Mattresses delivery exactly when promised in excellent condition. Very competitive price, couldn't find these mattresses cheaper anywhere else. Would be very happy to use JSB again

27 February 2022
Rated 5 out of 5 stars

Fantastic experience at a great price!

Fantastic experience - saved £100s on exact mattress from other designer stores and received delivery earlier than expected!

The delivery time slot was highly accurate. I received a phone call prior to their arrival and the team even delivered the mattress to the 8th floor!

Would definitely use JSB Furniture again and would highly recommend you check them out!

19 February 2022
Unprompted review
Rated 5 out of 5 stars

Great service and headboard

Headboard as good quality as hoped and was a lot more reasonably priced than a local supplier.
Customer service excellent. Headboard delivered earlier than expected.

23 December 2021

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