Jrsindustrial Reviews 

276
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Considering 243 reviews, most reviewers were unhappy with their experience overall. Customers frequently experienced severe delivery delays, missed deadlines, and poor communication regarding their orders, which often meant missing important events entirely. People also found customer service completely unresponsive when trying to get updates, check tracking numbers, or resolve urgent problems. However, some reviewers were happy with the final products once they finally arrived after a long wait. Consumers genuinely appreciated the great quality of the embroidery, neat stitching, and overall finish of the garments. Some buyers even mentioned they would gladly purchase again if delivery times improved significantly in the future.

What people talk about most

Order

Reviewers highlight ambiguous aspects of order processes, with experiences varying greatly depending on the... See more

Product

People report ambiguous experiences with product quality and customisation. While many customers praise the... See more

Delivery service

Clients share ambiguous opinions on delivery service, reflecting a mix of frustration and satisfaction. While... See more

Quality

Customers had positive experiences with quality, expressing overall satisfaction with the garments and... See more

Response time

Users describe widespread frustration regarding response times and poor communication. Reviewers frequently... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The T-shirts I ordered are very good quality, a little on the larger side. However, after making my order on the 3rd July, I only received them on the 15th August! After the estimated delivery date c... See more

Rated 2 out of 5 stars

Late deliveries from the expected date even when we paid extra for the date we needed. Arm Logos far too low down the arm the art work representation was fine just positioning. I’m positive that... See more

Rated 2 out of 5 stars

Had to chase constantly for updates, informed them it was required for a specific weekend... told the Friday before that it was going into production that day. Product ended up being good but be pr... See more

Rated 4 out of 5 stars

Simple and easy to order, quality of the work wear was good, the only issue was the wait, took nearly 7 weeks, however Jade always returned my emails and kept me updated. Thank you for your service


2.7

Poor

TrustScore 2.5 out of 5

276 reviews

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No history of asking for reviews

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2.7

All reviews

(276)

266 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Amazing quality but

Amazing quality but kept getting design coulors wrong but got it right in the end however the total wait was about a month

13 August 2026
Unprompted review
Rated 1 out of 5 stars

If I could leave zero stars I would

If I could leave zero stars I would. Second time ordering from here and the second time my order was almost 2 months late. Save yourself the time and the hassle and order from somewhere else

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Prices and quality offer excellent…

Prices and quality offer excellent value for money - just allow plenty of time when ordering for your delivery to arrive (my order for plain polos took 4 weeks but was ok as I could see from other reviews delivery can be slow at times so I allowed plenty of time). Thanks to Kiara and Jim for prompt responses to calls and emails, I will be ordering again soon.
Happy customer.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

The quality of my company uniform is…

The quality of my company uniform is great and the logo looks amazing. When I have needed to contact them I have always had a speedy response from Suzy and communication from her is excellent. I would happily use them again.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Fab experience.

Slight delay with the stock getting to them which in turn lead to delay for ourselves, annoying but these things happen. Emailed and received a response from Jade who dealt with my issue and even followed up to make sure we were happy upon delivery.

Items were great and embroidery was amazing quality, very impressed !

11 August 2026
Unprompted review
Rated 5 out of 5 stars

While the delivery took a little longer…

While the delivery took a little longer than stated, it was well worth the wait. Everyone who has seen the shirts have commented how great they are! The logo was perfectly reproduced and is of excellent quality. Will definitely be returning!

5 August 2026
Unprompted review
Rated 4 out of 5 stars

Great garments not great service

So my experience was mixed the quality of the garments and the embroidery and printing were very good I was pleased with the items delivered, however I had bought for an event to promote my business and the original time scale was well within that time frame, unfortunately the goods did not arrive on the date advised I then had to contact and get a revised delivery date and the garments again did not arrive. I was not best pleased with the delivery or communication.

10 July 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely shockingly bad

Absolutely shocking. 1 out of two orders has been delivered after two months. Quality is awful, the polo is thin enough you can see through it. Size small ordered and even though has a small on label is the same size as my husbands UK XL size. The sticking of logo has gaps. Just so disappointed it’s unreal. An absolute waste of money. Avoid using!

11 August 2026
Unprompted review

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