As always,great customer service from Peter Punch who went out of his way to start work early on a saturday morning to facilitate us collecting our new car. And the great piece of mind buying a prem... See more
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Founded in 1810, Johnson & Perrott Motor Group is one of Ireland’s leading motor retailers. The Group has interests in vehicle hire, motor dealerships and fleet management. The Group has X4 Dealerships situated on the Bandon Road, Bishopstown, on the Douglas Road and in the Mahonpoint Retail Park, all in Cork City. We have 9 leading car franchies: CUPRA, Jaguar, KIA, Land Rover, MG, Opel, Peugeot, SEAT and Volvo, including the Opel & Peugeot commercial franchises. Additionally, the Douglas Road dealership is home to an extensive CSS approved Bodyshop and an authorised aftercare centre for Mercedes small commercials.
Douglas Road, Douglas, T12 E373, Cork, Ireland
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Johnson and Perrott Douglas have a very bad service department. Our Kia was under warranty and due a service late 2025. Because of the shocking communication from the service department and the unavailability of dates for servicing the car, we eventually got car serviced but it wasn’t until a few months later. I was told by a staff member in Douglas, not to worry about going beyond the service dates as the warranty would still be good. A sensor acted up recently and now Kia won’t cover it under warranty because of service dates. Will never support this company again.
Excellent customer support and service as always
On arrival I was greeted by very friendly staff. Advised me to park up and they would contact me when service was done. I had driven from Waterford that morning, en route a light came on indicating pressure in tyres needed attention. I stopped twice to fill up….though not too sure I was filling or emptying !
I wasn’t too concerned as I imagined the Service would address this issue. On collecting the car I paid the agreed amount. Was disappointed though as when I turned the car on the tyre pressure warning indicator was still showing …I returned to reception only to be told I would have to pay another €70 to correct this!
I wasn’t confident enough to drive off without having it done so had to pay up.
Just a small point. I previously owned a few Toyota RAV 4 cars, downsized to this MG. Whenever I took them in for a service they always gave the car a clean!
I recently had my car serviced at JLR Johnson & Perrott Cork, and the experience was excellent from start to finish. Shane Galvin was fantastic to deal with—professional, friendly, and always willing to go above and beyond to make sure everything was taken care of. The service was seamless, communication was excellent, and I left feeling like a valued customer. Highly recommend Johnson & Perrott Cork, especially if you're dealing with Shane.
We recently had our car serviced at Johnson and Perrott Volvo. Excellent experience from start to finish, with friendly professional staff. A pleasure to deal with. We would not get our Volvo serviced with anyone else.
The JnP Mahon is not a great place. I’ve bought my MG there and the after sales has been a nightmare from day one. For a service they’ve unnecessarily made me wait over the time window and the car wasn’t even washed! You would think when you pay north of 500 euros for a service they’ll provide some decent level of service. I’ve had Skoda/ Volkswagens before and Noel Deasy and Blackwater motors are fabulous places for after sales.
The minute we walked in the door we were treated with respect. Attention to detail was outstanding. Everything was explained nothing left out. Conor Dinneen dealt with us. He was so attentive. Conor sorted everything for us. Excellent customer service.
As always,great customer service from Peter Punch who went out of his way to start work early on a saturday morning to facilitate us collecting our new car.
And the great piece of mind buying a premium product ,from a well established and well run dealership.
Thanks again to all the team at j&p.

Reply from Johnson & Perrott Ltd
Very pleasant reception staff. Service carrried out in the timeline specified. Very happy.

Reply from Johnson & Perrott Ltd
We changed our car recently and the entire process was very smooth. From initial contact to driving away was great.

Reply from Johnson & Perrott Ltd
All formalities were quickly and efficiently completed. Nice service

Reply from Johnson & Perrott Ltd
As always my experience with Volvo centre cork is great. Had my car booked in during the month of June with a problem that turned out to be the charger. Ian as always is very professional to deal with. Following day met the mechanic and Seamus again highly professional. Well done to all involved. Volvo are lucky to have you on the frontline.
Paul Ahern

Reply from Johnson & Perrott Ltd
Second time buying a car from J&P; this time from their Douglas dealership.
Same excellent service and quality as Mahon.
Andrew was very informative and helpful throughout, as were the other staff I dealt with through the process.

Reply from Johnson & Perrott Ltd
You were asked to fix an engine fault.
You fix something separate to the issue.
You did not know how to fix the engine fault, but suggested we book the car in again, as you were very busy!
Unbelievably poor service.

Reply from Johnson & Perrott Ltd
Very professional service with excellent customer care team .. Happy

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Reply from Johnson & Perrott Ltd
Got my Defender serviced last week and I must say I was so well looked after. I deal with Barry at service and he is a real gentleman and great at his buisness.A taxi brought me back to work while the service was being done. The service was first class.I was delighted.
Paddy O Reilly

Reply from Johnson & Perrott Ltd
Sean in J&P Mahon was excellent from start to finish. Gave sound advise and excellent customer care. Had my new MG 4 Urban really quickly, everything in order. Traded in my old car and got a great deal from Sean. All the staff are lovely, warm and professional. Busy spot but efficient and good communication throughout the buying process. I would hightly recommend and will be a retun customer. Thanks Sean

Reply from Johnson & Perrott Ltd
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