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Rated 5 out of 5 stars

one of the best software to save vids. helped alot in maintiaing a digital record of lectures and meeting and even for some entertainment sites where download is impossible

Rated 5 out of 5 stars

It has many features for you to use: video conversion, cutting, joining, compression, screen recording,... it's very complete. It even has a video reparing and watermark wizard too. If you want t... See more

Rated 3 out of 5 stars

The product didn't work on my almost new laptop after many timely trials. Other apps worked using Windows 11. After filing a complaint via PayPal Joyoshare gave a full refund due in five business da... See more

Rated 5 out of 5 stars

joyshare ipasscode unlocker is definately top tier when it comes to iphone security issues such as a forgotten passcode or a forgotten icloud account. very reasonably priced at that. so if your having... See more

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

Joyoshare provides the best video converter, video cutter, DVD tools, and other multimedia software for Windows and Mac users.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

139 reviews

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Rated 1 out of 5 stars

scam

scam, sells a product you dont need

30 December 2024
Unprompted review
Joyoshare logo

Reply from Joyoshare

Hi Steven Diehl,

We're sorry to hear about your experience. Please reach out to our customer support team support@joyoshare.com
so we can address your concerns.

Rated 5 out of 5 stars

Joyoshare Support is Outstanding!

I reached out to the Joyoshare support team on a Saturday night, not expecting a quick response since it was the weekend. To my surprise, I received a reply within just five hours! I was thoroughly impressed.

This isn’t the first time Joyoshare has exceeded my expectations. Their support team consistently provides prompt and helpful responses, making me feel valued and well taken care of as a customer.

A special shout-out to Mila from Joyoshare for her excellent assistance. Kudos to the entire Joyoshare team for their amazing service!

15 December 2024
Unprompted review
Joyoshare logo

Reply from Joyoshare

Hi Goodfella,
Thank you so much for taking the time to leave us this amazing review.

We're so happy to hear that you had a positive experience with our team.

We're glad we could meet your expectations.


Rated 5 out of 5 stars

Joyoshare VidKit needed to be re-registered - FIXED!

Upon getting the latest Windows11 update, my Joyoshare VidKit would only operate as a Trial Version. I contacted the company, and within a short time, they solved the problem, had me re-register my program, and all is working as should be. How can I not be happy with that? Indeed, I am!!

5 December 2024
Unprompted review
Joyoshare logo

Reply from Joyoshare

Hi DSB,

We're so happy to hear that you had a positive experience with our team.

Thank you for your glowing review!

Rated 5 out of 5 stars

When it comes to icloud activation…

When it comes to icloud activation unlock, Joyoshare ultfix is definitely the best and I would reccomend this to everybody.

30 November 2024
Unprompted review
Joyoshare logo

Reply from Joyoshare

Hi Sundze Hammed,
It's great to hear that you found our product helpful.
We appreciate your support!

Rated 5 out of 5 stars

Amazing customer service

I had some technical issues which were resolved within a few hours.
Very prompt and professional and happy with the joyoshare on screen recording program.

11 November 2024
Unprompted review
Joyoshare logo

Reply from Joyoshare

Hi Christian Dasuav,

We're delighted to hear that you are enjoying our service!

Your satisfaction is our top priority.

Rated 5 out of 5 stars

Mila assisted me with Professionalism

Mila assisted me with Professionalism; Expedience; Patience; Understanding; Politeness; Courtesy and is an Asset to the Joyoshare Support Team! Please give Mila all the KUDO'S she deserves!
Thank you for your attention.
Have a great day!
David Wellman

28 September 2024
Unprompted review
Joyoshare logo

Reply from Joyoshare

Hi Adam Jackson,
We're so happy to hear that you had a positive experience with our team.

Your satisfaction is our top priority.

Rated 1 out of 5 stars

A absolute scam do not waste your time…

A absolute scam do not waste your time or money on site/program I'm trying to see if they are up to a class action lawsuit yet I don't believe that they have done that much yet but we can definitely sue them for false advertisement

22 September 2024
Unprompted review
Joyoshare logo

Reply from Joyoshare

Hi jack breeazy,
We're disappointed to hear that you were not satisfied with our product.
Please reach out to our customer support team support@joyoshare.com so we can address your concerns.

Rated 5 out of 5 stars

The quality the product that accuracy…

The quality the product that accuracy in the all-around just ethical platform highly recommend 10 out of 10 if you're struggling with trying to get into a phone it's a reasonable price

15 September 2024
Unprompted review
Joyoshare logo

Reply from Joyoshare

Hi Alan Gray,
We are so grateful for your kind words.
It's great to hear that you found our product helpful.

Rated 5 out of 5 stars

Not for me, but great customer support

To start with the conclusion: I got a partial refund for this product.

I misunderstood what this product did and thought it would suit my needs when it didn't. To be fair, if I had looked closer into it, I could have gotten this information before buying. When I reached to customer service to make sure I would not be able to use it, I got all the help and honest clarification I needed.

Since I wouldn't need the product, I asked for a cancellation and refund. I obtained an 80% refund within a few business days.

Thank you for your communication

11 August 2024
Unprompted review
Joyoshare logo

Reply from Joyoshare

Hi Hadrien,
Thanks for sharing your review with us.

I understand that the product itself did not fully meet your needs, and I'm sorry to hear that. However, I'm glad that our customer support team has been able to work closely with you to try and resolve the issues you encountered.

If there is anything else we can do to further assist you, I encourage you to reach out to our customer support team. They are dedicated to providing you with a positive experience and finding a resolution that meets your needs.

Thank you again for your patience and for working with us. We value your business and appreciate the opportunity to continue serving you.

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