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Rated 1 out of 5 stars

While the quality of products are good, the services of the delivery partner (Blue Dart) is deplorable. The company should ensure that the food items reaches the customer in time and in good conditio... See more

Rated 1 out of 5 stars

Pathetic service ... the Patali was very average . Had ordered some cane baskets ... without informing they cancelled part order and the basket which came was lousy and was old, damaged and full with... See more

Rated 3 out of 5 stars

The Patali Gur was way below par and standards expected after paying so much. It needs to be understood that when cost is so high then the quality also should also be quite high. Otherwise it makes no... See more

Rated 1 out of 5 stars

A complete cheating company. Please stop cheating. Footh path quality very very substandard product only selling with very high price. Thinking to complain to consumer forums.

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Taste of Sundarban


Contact info

1.5

Bad

TrustScore 1.5 out of 5

40 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Regarding delivery partner

While the quality of products are good, the services of the delivery partner (Blue Dart) is deplorable. The company should ensure that the food items reaches the customer in time and in good condition. Blue Dart fails to deliver in time and the items are also damaged.
Overall, quality of food items are very good, but quality of after sales service needs further improvement.

14 March 2026
Unprompted review
Rated 1 out of 5 stars

Pathetic service ..

Pathetic service ... the Patali was very average . Had ordered some cane baskets ... without informing they cancelled part order and the basket which came was lousy and was old, damaged and full with fungus !!! Never will I order again ... just not worth it !

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product quality and very good customer service.

I have ordered few items like Moya, Patali etc. from Joynagar. Every item was delicious. Service was very prompt. Moreover in the initial packaging one item was missing. But as soon as I report about it over the telephone they have sent the replacement very quickly. I am very happy with the quality of the product as well as their customer service.

27 March 2021
Rated 3 out of 5 stars

The Patali Gur was substandard

The Patali Gur was way below par and standards expected after paying so much. It needs to be understood that when cost is so high then the quality also should also be quite high. Otherwise it makes no sense that we order at Joynagar. I get similar substandard product in Banglore also but at much lesser cost. If you wish that i am a repeat customer and also recommend Joynagar Ptali Gur to my friends and contacts both at Bangalore and Dehradun, product standards need to be set higher without any room for chaeting on quality.

21 March 2021
Rated 4 out of 5 stars

Quality of products is amazing

Quality of products is amazing. Packing need improvements for international shipping. Accuracy for order also need attention but overall quality and taste is key and we love it.
Thanks

18 March 2021
Rated 5 out of 5 stars

Orders From USA

Please try to resolve the issue with payment from outside India. The Paypal or other credit card should work anywhere from world. Otherwise your service is really good and shipment was really fast. Keep up the good work.

11 March 2021
Rated 5 out of 5 stars

Very Happy with your service

I suddenly came to know about your service. And took the risk of ordering items from your list. I must say I am very please with the items received and service rendered. Thank you.

5 March 2021
Rated 2 out of 5 stars

Nolen Gur Wrongly sent and also not of good quality

Gur was booked for the round type but slab type was sent.Quality of Nolen Gur is also not upto the mark.Also inspite of repeated calls to provided mobile number,nobody picks up the mobile.
Reply by email is better.
Rest products like Baskati rice,Moya is of good quality.

1 March 2021
Rated 5 out of 5 stars

Excellent website

Excellent website, very much particular in giving service.... Truly Value-driven organization ...All the best ...
The timely delivery & quality - both are excellent...

6 February 2021

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