JouwOffice Reviews 

629
TrustScore 3 out of 5

2.9

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Rated 4 out of 5 stars

Bought office 2019 pro plus. I could not install it first as I had previous office on my computer. I downloaded a software from Microsoft to uninstall everything Office related. After this I could suc... See more

Rated 2 out of 5 stars

Activated License Only by Telephone, not Online (Internet) as indicate in the web site. Be careful.

Company replied

Rated 4 out of 5 stars

Edit: after my previous one star review I was contacted by the seller and sent an email with a code which I had to get authorized over the phone which seems to have worked. So all is well.

Company replied

Company details

  1. Software Company
  2. Computer Software Store
  3. Software Vendor

Written by the company

JouwOffice verkoopt verschillende software licenties. Jouw licentie wordt 24/7 direct geleverd per mail.


Contact info

2.9

Average

TrustScore 3 out of 5

629 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(629)

1 review in the last 12 months

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Rated 5 out of 5 stars

Thank you

I bought Office 2019 and Windows 10. As soon as I paid, they sent the code immediately Thank you for nice service. Absolutely safe site, I recommend.

11 April 2021
Rated 4 out of 5 stars

Key doesn’t work, Microsoft customer service could activate the product

Bought office 2019 pro plus. I could not install it first as I had previous office on my computer. I downloaded a software from Microsoft to uninstall everything Office related. After this I could successfully install office 2019. Unfortunately the provided key didn’t work. I got the failure message that this product cannot activated in my region and I have to contact customer service. I contacted thus Jouw Office and they answered in less than 24 hours. They advised to activate by phone. This did not work either automatically. Finally contact with Microsoft customer service solved the problem. In the end I got what I asked for despite of a little inconvenience. Nevertheless I see that many people have similar problems. This is not o.k. I don’t know whose fault is this but if you buy a product the key should always work!!!

31 March 2021
Unprompted review
Rated 5 out of 5 stars

2 experiences Office PRO

1st experience.
I never heard about this site I found it browsing Internet and decided to "take the risk". I appreciated to pay with Bancontact, a safe payment method and less than an hour later I was sending mails with my brand new Office 2019 Pro fully activated. With this site you directly get your key after you paid, I really enjoy this.

2nd experience
For an old computer, I purchased the same but the key wasn't accepted even by accurately following the instructions, deleting and reinstalling the program several times. I contacted the site who recommended me to proveed the activation via the phone and this did work. Surprising! I usually evaluate a supplier as things are going wrong... what support does he provide you? I lost a day but I got what I purchased, so I'm satisfied.

I already recommended this site to my relatives and will continue to do so.

2 December 2020
Unprompted review
Rated 5 out of 5 stars

The key does not work... SCAM?

Edit: After contacting Roy he sent me a new activation code and it worked! Good customer service too!

I bought a key this morning and after following all the steps I could not activate my key online or by phone. After being called by Microsoft, they asked me the activation numbers and after 2 minutes they told me that all users under that key are exhausted, therefore the key is not valid anymore. I forgot to mention that I never received the key in my e-mail, I saw the key in the web browser after my payment, but never received any key or e-mail from this company.

I contacted Jouw Office and a guy named Roy simply replied like If I was not following the steps correctly or something like that. He told me to remove all my office apps and reinstall them again and send him a few screenshots along the process showing him that actually I followed the steps and use the key they provided, I am still waiting for his response...

24 November 2020
Unprompted review
JouwOffice logo

Reply from JouwOffice

Dear customer,

We have been in contact online. Hope that your issue is resolved.

Best,
JouwOffice

Rated 4 out of 5 stars

Now sorted

Edit: after my previous one star review I was contacted by the seller and sent an email with a code which I had to get authorized over the phone which seems to have worked. So all is well.

19 October 2020
Unprompted review
JouwOffice logo

Reply from JouwOffice

Issue resolved with customer :)

Rated 5 out of 5 stars

Microsoft office 2019 professional plus

Werkt super !

18 October 2020
Unprompted review
JouwOffice logo

Reply from JouwOffice

Beste, We hebben op 13 oktober meer informatie gestuurd over het oplossen van dit probleem. Je hebt gekozen voor de (goedkopere) telefonische activatie. De instructies hiervoor hebben wij per email gestuurd en zijn ook te vinden op https://jouwoffice.nl/office-installeren/

Rated 2 out of 5 stars

License Activated Only by Telephone

Activated License Only by Telephone, not Online (Internet) as indicate in the web site.
Be careful.

18 September 2020
Unprompted review
JouwOffice logo

Reply from JouwOffice

Dear customer, Sorry to hear you had difficulties activating your software. Please be aware that the installation guide on our website lists the phone activation as a possible activation method.

Rated 5 out of 5 stars

It just works

It just works! I had to activate Office via the phone number provided by Microsoft during the activation process, but it worked!

Strongly recommended!

16 September 2020
Unprompted review

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