Joopzy Reviews 246

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

In April 2024 I made an order costing 33€uro, I never received it and I did not get any response to my messages.

Rated 5 out of 5 stars

Other than my soda-can Seal & Sip Tops taking a tad longer to come than expected, probably my own impatience, they came, they are exactly what I hoped! (I’d had them years ago but hadn’t seen them a... See more

Rated 2 out of 5 stars

After reading the 1st few reviews I have decided against purchasing from this company, despite the 24/7helpline being pretty helpful. They have completley changed my mind. The thought of non deliver... See more

Company replied

Rated 1 out of 5 stars

Scam!!!! Customer service is non reachable through phone. Email response is automated generated. Kept getting the same response. Never received my order. Fake order #. Spent 40.00 on a device. Never... See more

Company replied

Company details

Information provided by various external sources

You’ve just found the greatest online store for most of your needs. Browse our website and stay tuned to our social media for great discount opportunities. Send all inquiries to support@joopzy.com or contact us via live chat on our website. We'll try to resolve any issues as soon as possible.


Contact info

1.8

Poor

TrustScore 2 out of 5

246 reviews

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Rated 1 out of 5 stars

Crappy company. BAD business ethics

Crappy company .I have never bought anything from there but their business ethics speak wonders! They highjack all the fashion related Instagram products and comment "got it cheaper at Joopzy". Wake up everyone! They are buying your products from AliExpress and sending them to you! Pay for your own advertising and stop using other business!

23 October 2021
Unprompted review
Rated 5 out of 5 stars

There was a mix in my shipment

There was a mix in my shipment, so I contacted their customer support.
I must say they were very supportive and cooperative. They replied promptly and made sure I was resent the correct items.
They were also very supportive to all my concerns.

22 July 2021
Unprompted review
Rated 5 out of 5 stars

The company is very helpful and…

The company is very helpful and friendly. Especially Katherine. They sent me my order twice because the Post lost the package at the first time without any other charges. I think that you could make guaranteed purchases from joopzy

25 June 2021
Unprompted review
Rated 5 out of 5 stars

Relieved and happy

After reading so many bad reviews about Joopzy, I was really hesitant to order any items here, because I feared the trouble with customer support or worse, to not receive my orders.

I bought a couple of electronics there like a wireless charger, earphones, a shaver or display screen protection for my phone etc. Nothing expensive to test if they are reliable or not.

Not all items were delivered at the same speed (got me a bit worried), but the customer service was always very helpful! Whenever I asked about the item status, I got a quick reply from Katherine, very professional. :)
Customer service is just as important as quick delivery times in my opinion and I was positively surprised about the quick replies within the same day. I know many shops that have next to non-existent support, so that's refreshing!

Joopzy has many interesting gadgets so I'll definitely order here again. Thank you!

19 June 2021
Unprompted review

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