We bought our son a Armani watches unfortunately it was faulty,obviously this was upsetting but I got in touch and within just over a week the watch was returned, repaired and returned back to me. If... See more
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I purchased a sterling silver adjustable tennis bracelet from this company at the postage cost of £6.00 which was second class post. When I opened the packaging the bracelet was crammed into the m... See more
Top class customer service. Couldn't fault. Quick responses to queries on delivery as needed quickly. Arrived in perfect condition & purchased at best price online. Would definitely order from again.... See more
Company replied
Not only do Jonathan's watches make exquisite jewellery but their customer service is exemplary. We had an issue with our delivery, Jonathan's Watches were not at fault and yet they stepped in and pu... See more
Company details
Written by the company
Authentic branded fashion watches for the best price!
Contact info
UNIT 9-10 ENERGY PARK WAY STALLINGBOROUGH, DN31 2TT, Stallingborough, United Kingdom
- 07723 543319
- Info@jonathans-watches.co.uk
- jonathans-watches.co.uk
4.1
Great
188 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Next day delivery as promised
I ordered a watch yesterday the 5th for a birthday present on Sunday 7th , I sent a note with the special instruction option explaining I had paid next day delivery , being a Saturday I was doubtful , I received a WhatsApp message almost immediately saying they had my order and would do their upmost to arrange delivery ASAP, and then the tracking ID, today I received the watch, I cannot thank them enough as without them I would not have a 30th birthday present for my son as I have covid and been quite unwell, will be ordering again and highly recommended to everyone I know.Thank you so much.
6 January 2024
Unprompted review
Reply from Jonathan’s watches
Hi Donna thank you very much for the lovely comment 🙏🙏 we are pleased to serve you
Watch broke. No service
Purchased a watch that broke within 3 months. They refused so refund and wanted me to cover the postage for a repair. Keep far away from this company. I'm reporting them to my credit card
13 September 2023
Unprompted review
Reply from Jonathan’s watches
Hi Tanya, we apologize that this is how you feel, but as explained on WhatsApp, when you break the watch by yourself we cannot be responsible for it. Our warranty is written on our website, and also on the book manual you can see it. Have a happy new year
DO NOT BUY FROM JONATHAN’S WATCHES
ABSOLUTE JOKE - Do not buy anything from Jonathan’s Watches!!! I ordered on Dec 22nd in time for Christmas and when it arrived the box was empty. After speaking to customer service (who took 24 hours to reply after an automated message said they would reply ‘shortly’), they promised that they would re-deliver my package in time for Christmas… Before then saying they couldn’t so my nephew had to open an empty box.
26 December 2023
Unprompted review
Reply from Jonathan’s watches
Hi dear Charlie, actually you are absolutely right and we sincerely apologize and understand that you feel that way. As explained on WhatsApp we send our watches from an outside warehouse and since the packing is made by humans so a human mistake might occur. Of course we are fully responsible for everything. We are still waiting for your reply to know if to send you a free next day delivery or to refund you. Please accept our sincere apologies and Have a Mary Christmas 🙏
Quick and easy to deal with any questions asked
Excellent service delivered next day highly recommend using again
18 December 2023
Unprompted review
Reply from Jonathan’s watches
Thank you very much for your lovely message 🙏🙏
Great find…
I would definitely use Jonathan’s watches again,very competitive prices and you are kept updated from the minute you purchase until the final tracking details,very reliable .
I ordered a watch and with it I had a free silver bracelet which was excellent quality.
2 December 2023
Unprompted review
Reply from Jonathan’s watches
Thank you very much for your lovely message 🙏🙏
Brilliant service great comuitcation an…
Brilliant service great comuitcation an beautifully presented watch definitely recommend
21 November 2023
Unprompted review
Reply from Jonathan’s watches
Thank you very much for your lovely message 🙏🙏
My experience with this company
My experience with this company was brilliant! Great communication , quick delivery and very nice watch. Highly recommend. Thankyou very much.
3 November 2023
Unprompted review
Reply from Jonathan’s watches
Thank you very much for your lovely message 🙏🙏
I order beautiful watch for my partner…
I order beautiful watch for my partner , quick delivery watch is great , thank you
1 November 2023
Unprompted review
Reply from Jonathan’s watches
Thank you very much for your lovely message 🙏🙏
Quick delivery
Quick delivery, fantastic price, almost too good to be true, assured that my watch is fully guarenteed
21 October 2023
Unprompted review
Reply from Jonathan’s watches
Thank you very much for your lovely message 🙏🙏
Quick delivery, great prices
Got my Armani watch within a few days. Every part of it was plastic wrapped to ensure it was free of scratches and comes in a nice box. All in all a great service.
I found the same watch much more costly elsewhere so this is the place to come. Im going to buy another 😀
3 November 2023
Unprompted review
Reply from Jonathan’s watches
Thank you very much for your lovely message 🙏🙏
Fantastic service all round
Fantastic company, extremely helpful even after purchase , very easy to communicate with, highly recommend.
20 October 2023
Unprompted review
Reply from Jonathan’s watches
Thank you very much for your lovely message 🙏🙏
Thanking Jonathans-watches for a prompt…
Thanking Jonathans-watches for a prompt and excellent service. Got the watch within 24hours for a friend before he flew back home.
Will definitely be buying again 💯
11 October 2023
Unprompted review
Reply from Jonathan’s watches
Thank you very much for your lovely message 🙏🙏
Quick response on any query
Quick response on any query. Great communication.
I ordered two Armani watches which are original and authentic with great value of money. Rates are locked but every watch comes with a bracelet which is gift.
1 October 2023
Unprompted review
Reply from Jonathan’s watches
Thank you very much for your lovely message 🙏🙏
Excellent service
Excellent service , fast delivery and great communication , lovely item plus a free gift !
10 October 2023
Unprompted review
Reply from Jonathan’s watches
Thank you very much for your lovely message 🙏🙏
Great service, perfect retailer.
Great service, got a great price on a Michael Kors watch.
Good communication, fast delivery & perfect retailer.
Would def use again & recommend.
Thanks
11 October 2023
Unprompted review
Reply from Jonathan’s watches
Thank you very much for your lovely message 🙏🙏
Michael Kors watch
Firstly, great price for watch, fantastic quality when it arrived, nicely packaged. Also extra gift included. But the best thing was that when high st jewellers were unable to adjust watch bracelet they offered a simple and effective returns service and perfectly completed repair in timely fashion. Thank you Jonathan’s Watches!
11 September 2023
Unprompted review
Reply from Jonathan’s watches
Thank you very much for your lovely message 🙏🙏
Great quality watches
Great quality watches. Respond very well. Had an issue which was resolved very quickly. Would definitely use them again
24 August 2023
Unprompted review
Reply from Jonathan’s watches
Thank you very much for your lovely message 🙏🙏
Purchased an EMPORIO ARMANI ladies…
Purchased an EMPORIO ARMANI ladies watch which was great value for money. Delivery quick and efficient and excellent communication from seller. The watch was well packaged and even came with a gift bag and free tennis bracelet. Would highly recommend.
27 September 2023
Unprompted review
Reply from Jonathan’s watches
Thank you very much for your lovely message 🙏🙏
Beautiful watch!
Beautiful watch!! Bought my Fiance a watch for his 30th Birthday and he loves it. Speedy delivery too, only took two days to arrive. Very impressed with the great service. Thank you!!
4 September 2023
Unprompted review
Reply from Jonathan’s watches
Thank you very much for your lovely message 🙏🙏
Beautiful watch, perfect presentation, free gift
I bought my son a watch for his 21st. It arrived in a beautiful box in perfect condition. We was also given a lovely bracelet for free. Delivery wasn’t as fast as I expected. But the WhatsApp customer service sent me the tracking link as soon as I messaged them. No complaints from me
16 September 2023
Unprompted review
Reply from Jonathan’s watches
Thank you for the lovely comment 😊
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