Jollyroom.fi Reviews 

8,222
TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

We ordered winter boots, insulated boots, and sneakers for our child, and we are very happy with everything. Great quality and a smooth shopping experience. Highly recommended!

Company replied

Rated 4 out of 5 stars

It,s a nice place for shopping specially for babies and children. There are a lot of options to choose. Sometimes great discounts also available. Delivery came fast and reliable. Nice packaging. Great... See more

Company replied

Rated 1 out of 5 stars

Total waste of time and money, missing parts that they say they deliver, but actually dont, messages go un answered, 3year reklamation time is a flat out lie, i bought a bike cart that had a part miss... See more

Company replied

Rated 5 out of 5 stars

Ordered items arrived well-packaged, and within specified delivery period (every item in good condition). Placing the order was easy enough, good follow through comms, and provides order tracking. Tha... See more

Company replied

Company details

  1. Baby Store
  2. Children's Clothing Store
  3. Children's Toys Store
  4. Maternity Store

Written by the company

Ei ole mikään ihme, että Jollyroom on Pohjoismaiden suurin lastentarvikeliike! Meillä on kaikkea mahdollista kaikenkokoisille lapsille, vastasyntyneestä aina 12 ikävuoteen saakka, sekä lisäksi paljon tarvikkeita vanhemmille. Valikoimamme täydentyy uusilla tuotteilla päivittäin. Tavoitteenamme on tarjota asiakkaillemme parasta mahdollista palvelua. Toimitusaikamme Suomeen on 4–8 arkipäivää ja tarjoamme ilmaisen toimituksen yli 100 euron tilauksiin, hintatakuun koko valikoimastamme sekä 365 päivän avoimen kaupan.

Pohjoismaiden suurin valikoima lapsiperheille!

Written by the company


Contact info

3.9

Great

TrustScore 4 out of 5

8K reviews

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Asks customers to review

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3.9

All reviews

(8,222)

363 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The order came very fast with high…

The order came very fast with high quality packaging. The customer service respond rapidly and efficiently. I also want to thank you for the paying methods available, I chose to pay after 14 days of ordering. This paying method was suitable for my case. Thank you very much :)

30 March 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Donia,

Thank you for your kind feedback!

We are so happy that you're pleased with the purchase and the customer service we delivered! Great that you could find a suitable payment method! 🤩🌺

Have a great week! 🌞

Best wishes,
Team Jollyroom

Rated 5 out of 5 stars

fast delivery

28 March 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Ol,

Thank you for your kind feedaback!

We are happy to hear that your order was deliverd fast! 🙂💎

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Fast delivery

Fast delivery, easy to order 👍

27 March 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Patrik,

Thank you for your kind feedback!

We´re super happy to hear that you´ve been happy with our services and fast delivery! 🤩⭐

Have a nice day! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Reliable business

Variety, fair prices, fast and reliable shipping and smooth customer experience

25 March 2021
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Reply from Jollyroom.fi

Hi,

Thank you for your kind feedback!

We´re very happy to hear that you´ve had a good shopping experience at us 🌷 We hope you´ve been happy with your order 😊

We wish you a lovely spring- time! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Good service 👍

23 March 2021
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Reply from Jollyroom.fi

Hi Miah!

Thank you for your feedback!

We are glad to hear that you are pleased to our webstore and customer service🤩

Have a wonderful week! 🌞

With best regards,
Team Jollyroom

Rated 5 out of 5 stars

Jollyroom

Jollyroom, you are the best! Great choice, good prices, fast delivery and exceptional customer service!
Thank you!!

19 March 2021
Unprompted review
Jollyroom.fi logo

Reply from Jollyroom.fi

Hello Irina!

Thank you for your feedback!

We are glad to hear that you like our webstore💎 It's also great to hear that you are pleased with our customer serivce and our time of delivery 🤩

Have a wonderful week! 🌞

With best regards,
Team Jollyroom

Rated 5 out of 5 stars

Quick service

Quick service, good prices. I like Jollyroom.fi

17 March 2021
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Reply from Jollyroom.fi

Hello Sigrid!

Thank you for your feedback!

We are glad to hear that you like our prices and you received your order in a good time💎

Have a wonderful week! 🌞

With best regards,
Team Jollyroom

Rated 1 out of 5 stars

Bought a tricycle

Bought a tricycle . Product has very very and instruction to make . And after building the tricycle which took 2 hours realized that it’s faulty and on loving the handle the tyres don’t coordinate

14 March 2021
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Reply from Jollyroom.fi

Hi,

Thank you for your feedback!

How sad to hear that you have had some problems with the product.
Please contact our customerservice and we will help you with your claim!

Have a nice week! 🌷

Best regards,
Team Jollyroom

Rated 5 out of 5 stars
Jollyroom.fi logo

Reply from Jollyroom.fi

Hello Gabriela!

Thank you for your feedback!

We are glad to hear that you received your order in a good time and it met your expectations. 🌺

Have a wonderful week! 🌞

With best regards,
Team Jollyroom

Rated 5 out of 5 stars

We had a very good experience

We had a very good experience. We have bought several items and will buy more in the future. Quick service and quality products.

12 March 2021
Unprompted review
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Paola,

Thank you for your kind feedback!

We´re super happy to hear that you´ve been happy with our products and services. We´re happy to have you as our customer in the future aswell 🌞

Wish you a lovely weekend! 🌷

Best regards,
Team Jollyroom

Rated 4 out of 5 stars

The order handling and delivery was…

The order handling and delivery was pretty OK. I ordered the topics, and they were send to my address from two separate locations/warehouses.

When the first was sent, there was a clear indication, delivery notice by email. And in this mail there was a promise, that a new, separate delivery notice will be send, when the 2nd item is sent from the warehouse.

The 1st item arrived in a post office (they sent me SMS) and without any prior notice I got from the same post office 2nd SMS next day. Even the lady in the post office was confused, when I told hewr that there are two SMSs.

It was a big surprise to her and also to me, when both parcels where there in the post office.

So, I got all what was ordered, but the 2nd devivery notice was totally lost.

9 March 2021
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Reply from Jollyroom.fi

Hei Jarppa,

Kiitos palautteestasi!

Ikävä kuulla että tilauksenne toisesta osasta ei ollut tullut saapumisilmoitusta.
Toivomme silti että olette tyytyväinen tilaukseenne!

Aurinkoista viikkoa!🌞

Terveisin,
Team Jollyroom

Rated 4 out of 5 stars

Hyvaa

Veey nice
Love the color

8 March 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Soniya,

Thank you for your kind feedback! 🌷

We´re super happy to hear that you´ve been happy with your order and love the colour of the product 😊💕

We wish you a lovely week 🍋

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

The item arrived immediately

The item arrived immediately. The question was answered immediately. It's a very good shop. I also recommended this shop to my friends.

8 March 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Mari,

Thank you for your kind feedback! 🌷

We´re super happy to hear that you´ve been happy with your order at us and can recommend us to others aswell 😊💕

We wish you a lovely week 🍋

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Good shop

All are good. Very fast delivery in my case. A lot of different things for child. Let's more different brands, for example japanese brands.

1 March 2021
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Reply from Jollyroom.fi

Hello Valiantsina,

Thank you for your feedback!

We are glad to hear you liked our selection of products and your order was delivered fast!🤩

Have a great Monday! 🌞

Best wished,
Team Jollyroom

Rated 4 out of 5 stars

Easy ordering process

Easy ordering process, quick delivery and good price - quality balance

8 February 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Kix,

Thank you for your feedback!

We´re so happy to hear that you´ve been happy with your order at us 🌞

We wish you a nice week!

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

competitive price

Easy to order, competitive price,most products which I bought are very satisfying.

7 February 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hello Meiling,

Great to hear that ordering was easy and some products were satisfying 🤩

Thank you for your feedback! 🌹

Have a lovely Monday! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars
Jollyroom.fi logo

Reply from Jollyroom.fi

Hello Chukwuka,

Thank you for your feedback! 🤩

It is great to hear you have been happy with our products and prices! ✨✨

Have a wonderful Monday! 🌞

Best wishes,
Team Jollyroom

Rated 4 out of 5 stars

Good products

Good products, thank you

31 January 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi ,

Thank you for your nice feedback!

We´re happy to hear that you´ve been happy with your products 🌞

We wish you a nice day! ❄

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

The item which I order coming so fast

The item which I order coming so fast. And in good condition.

17 December 2020
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your feedback. 😊

We are happy to hear your order was delivered fast and in good condition.

We wish you a great week! 🌞

Best regards,
Team Jollyroom

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