Jollyroom.fi Reviews 

8,222
TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

We ordered winter boots, insulated boots, and sneakers for our child, and we are very happy with everything. Great quality and a smooth shopping experience. Highly recommended!

Company replied

Rated 4 out of 5 stars

It,s a nice place for shopping specially for babies and children. There are a lot of options to choose. Sometimes great discounts also available. Delivery came fast and reliable. Nice packaging. Great... See more

Company replied

Rated 1 out of 5 stars

Total waste of time and money, missing parts that they say they deliver, but actually dont, messages go un answered, 3year reklamation time is a flat out lie, i bought a bike cart that had a part miss... See more

Company replied

Rated 5 out of 5 stars

Ordered items arrived well-packaged, and within specified delivery period (every item in good condition). Placing the order was easy enough, good follow through comms, and provides order tracking. Tha... See more

Company replied

Company details

  1. Baby Store
  2. Children's Clothing Store
  3. Children's Toys Store
  4. Maternity Store

Written by the company

Ei ole mikään ihme, että Jollyroom on Pohjoismaiden suurin lastentarvikeliike! Meillä on kaikkea mahdollista kaikenkokoisille lapsille, vastasyntyneestä aina 12 ikävuoteen saakka, sekä lisäksi paljon tarvikkeita vanhemmille. Valikoimamme täydentyy uusilla tuotteilla päivittäin. Tavoitteenamme on tarjota asiakkaillemme parasta mahdollista palvelua. Toimitusaikamme Suomeen on 4–8 arkipäivää ja tarjoamme ilmaisen toimituksen yli 100 euron tilauksiin, hintatakuun koko valikoimastamme sekä 365 päivän avoimen kaupan.

Pohjoismaiden suurin valikoima lapsiperheille!

Written by the company


Contact info

3.9

Great

TrustScore 4 out of 5

8K reviews

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Asks customers to review

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3.9

All reviews

(8,222)

362 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality products

Good quality products, quick delivery and reasonable price. 👨‍👩‍👦👍❤

21 January 2022
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Donlada!

Thank you for your feedback! 💜

We are happy to hear that you like the price and quality of our products and it is nice to hear that the delivery was fast!

Have a Jolly weekend! 🌸

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Great service

Great service, fast shipping

12 January 2022
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Reply from Jollyroom.fi

Hi Anssi,

Thank you for your feedback! 💌

We´re very happy to hear that you´ve been happy with our service and have received your order quickly ⭐😊

Wish you a lovely week! 🍊

Best regards,
Team Jollyroom

Rated 4 out of 5 stars

Front wheels was bended

Front wheels was bended. I need to fix it by hands before my baby can use a car. Shipping was fast.

12 January 2022
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Reply from Jollyroom.fi

Hi Svitlana,

Thank you for your feedback! 💌

We´re very sorry to hear about the faults on our product😔

We will of course want to help you with this issue and have contacted you via your e-mail 🌻 Kindly get back us there with a little more information and we will happily take this further 😊

Wish you a lovely week! 🍊

Best regards,
Team Jollyroom

Rated 1 out of 5 stars

I ordered a baby safety fence to…

I ordered a baby safety fence to upstairs. Buying was easy and nice. Deliver fast and good. Lovely. How ever the instructions to put it together were lousy. I’v ordered much from different places and build myself. Everyone laughs at Ikea instructions but they are easy compared to Jollyroom. None of the pictures reflected the real thing. I will avoid this store the rest of my life.

26 December 2021
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Reply from Jollyroom.fi

Hi Tomi,

Thank you for your feedback!

We are sorry to hear that you have been experiencing problems with the item you ordered. Please contact our customer service at asiakaspalvelu@jollyroom.fi so we can help you further with the instructions 🌷🌷🌷

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Really fast.

21 December 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi VT,

Thank you for your kind feedback!

Glad to hear that you are pleased with our delivery time! 💎💎💎

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Quick process overall

Quick process overall. Great service.

17 December 2021
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Reply from Jollyroom.fi

Hi Jutta,

Thank you for your kind feedback! 🙂

Great to hear that you happy with our service! Thank you for being our customer! 🌷💎

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Marjo,

Thank you for your kind feedback!

Great to hear that you are pleased with our services and the delivery time 🌷💎

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, good communication..
Good product

7 December 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your kind feedback!

Glad to hear that you are happy with the delivery time and our products 💎💎💎

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 1 out of 5 stars

Extremely long realization and…

Extremely long realization and delivery.
We are still waiting for the items we ordered over a week ago. There's no way to contact with the customer service.

6 December 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Joanna,

Thank you for your feedback!

We are sorry hear that you are not pleased with our services. Our delivery time is 3-6 working days, counted from the following day. You can contact our customer service at our customer service portal at jollyroom.fi ( both chat and contact form) or you can always send us an email direct to asiakaspalvelu@jollyroom.fi so we help you further 🌺🌺🌺

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Good :)

Goo Material and Fast Delivery

4 December 2021
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Reply from Jollyroom.fi

Hi Somia,

Thank you for your kind feedback!

Great to hear that you are pleased with our products and services 🌷😍

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

All it’s perfect

25 November 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Ivelina,

Thank you for your kind feedback!

Great to hear that you are pleased with our products and services. 🌷 💎

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

We are so happy with this Elsa doll.

We are so happy with this Elsa doll.. Thank you 😊

19 November 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your feedback!

We are glad to hear you`re happy with the Elsa doll.😊

We wish you a great week! 🌸

Best regards,
Team Jollyroom

Rated 5 out of 5 stars
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi,

Thank you for your kind feedback!

Great to hear that you are pleased with our prices and services. 🌷 😍

Have a nice weekend! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

👍🏼🤩

👍🏼🤩 good service and products

9 November 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Helena,

Great to hear you are happy with the service and products 😍

Have a great week! 😍

Best regards,
Team Jollyroom

Rated 5 out of 5 stars
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Nazma,

Thank you for your kind feedback!

Glad to hear that you are pleased with our products and delivery time. We´re happy to have you as our customer in the future aswell 🌷

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars
Jollyroom.fi logo

Reply from Jollyroom.fi

Hei Kaltrina,

Kiitos palautteestasi!

Mahtavaa kuulla, että olet tyytyväinen ostokseesi. Toivottavasti löydät muitakin mieluisia tuotteita sivustoltamme! 😊🌸

Hyvää syksyn jatkoa! 🍂🍁

Terveisin,
Team Jollyroom

Rated 3 out of 5 stars

I would give you a 5 star if your…

I would give you a 5 star if your website was in English. I purchased for family in Finland and was pleased with your choice of items and quick delivery, that I would give you 5 stars for. It’s very difficult though for me to navigate the website without knowing any Finnish so that is why I rated you lower.

3 November 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Tari!

Thank you for your feedback! 💕

We are really happy to hear you like our webstore and like the products you have bought from us. However, we apologize that our website it is not available in English yet and our content team will consider this in the development.

Have a great week! 🌞🍂

Best wishes,
Team Jollyroom

Rated 5 out of 5 stars

Great product just what I expected…

Great product just what I expected highly recommend jollyroom for all kids products

27 October 2021
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Reply from Jollyroom.fi

Hi Alice,

Thank you for your kind feedback!

Glad to hear that you are pleased with our services and products! 🌺💎😍 How nice of you to recommend our web store!

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

Best online store for baby stuff

fastest delivery known to man

26 October 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Anna ,

Thank you for your kind feedback!

Glad to hear that you´ve been happy with our services! 💎💎

Have a nice week! 🌞

Best regards,
Team Jollyroom

Rated 5 out of 5 stars

All easy and smooth

Clear website, clear terms, the entire process of purchasing is straightforward too. Delivered as promised and as scheduled. Packaging is great too! Not too big, convenient to handle. All easy and smooth. 5/5

25 October 2021
Jollyroom.fi logo

Reply from Jollyroom.fi

Hi Ivan,

Thank you for your kind feedback!

Glad to hear that you are satisfied with our services! 🌷💎

Have a nice week! 🌞

Best regards,
Team Jollyroom

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