Jollynova Reviews 374

So Trustpilot is a scam as well? Jolly Nova is a well known dropshipping scam company. I have read through these reviews and they are obviously fake reviews.
You order and get huge shipping delays.
What you order is not what you get.
You get a really cheap item. Sunglasses for me. If you complain, they may offer a partial refund or you can send the glasses back…..To China.
Don’t waste your time. Trustpilot needs to stop accepting fake reviews.

This place is a scam. I received a pair of absolute garbage glasses and their customer service is unresponsive. The lenses are very bad making the glasses not usable by anyone. Customer service wrote back and says they would refund 10%. I said no, and then they responded:
“Can you accept we refund you 30% and you keep it?
If you still want to return, then this is our return address:
2nd Floor (upon entry)
Jiangsu Yaguang Optical Co., Ltd.
No. 288, Jiuqu Road
Danyang County, Zhenjiang City
Jiangsu Province, China, 212300
Abby Firsple +86 18551237976
Please reply to this email with the return tracking number, we will refund the total amount when we receive the return package. Our apologies for any inconvenience this may cause.
Wait for your reply.
Have a good day~

The shipping cost more than these cheap garbage glasses.

I wish I could give zero stars. Total scam. Never received my glasses. Don’t deal with this company!

I really appreciate the customer service aspect of Jollynova. I did have an issue with shipping, but Daniel in customer service was excellent. He immediately handled my situation and put me at ease. I received my glasses and they were better than I expected. I get so many compliments because they are so unique, and the quality is excellent! I will be ordering again from Jollynova!

I can't express how happy I am with my new glasses. The selection of styles is awesome, and the quality of these frames are probably the best I've ever bought. And I'm 62 and have been wearing glasses since about 13 years old. I bought the frames only and then sent them to a company that does glass lenses. The result is a totally superior and solid pair of glasses. Recently I've been increasingly upset with the quality of lenses and glasses. I missed the old glass photogray. Today's glasses are flimsy and cheap, but you pay a goddamned fortune for them just so you can look through a distorted image. Thank you so much and I'll be buying again and telling my friends.

I had a great experience with JollyNova. They have a fantastic selection of unique, stylish frames, definitely some real head turners. If you’re looking for something that stands out and gets compliments, this is the place.

The ordering process was smooth, and the delivery was impressively fast. Everything arrived exactly as expected, which made the experience even better.

What really stood out to me was their customer service. I had a mishap on my end, and they were incredibly helpful and responsive. They took very good care of me and resolved the issue quickly and professionally, which I really appreciated.

Overall, between the awesome frame selection, fast shipping, and excellent customer service, I highly recommend JollyNova and will definitely be ordering from them again.

This company offers extraordinary service! The products are of excellent quality. I personally recommend Jollynova!

I ordered a pair of glasses that I thought were rimless…but they weren’t. Jollynova had no real responsibility to my mistake. But thanks to their great customer support…since the picture sorta was misleading they completely re-did them in a much more favorable frame. I received them the day before and I am 100 percent happy with my new glasses! Jollynova is a great company and their customer service is fantastic! Thank you again…I absolutely love my new glasses!

My experience with Jollynova was exceptionally helpful. Daniel was tremendously helpful in taking steps to help me. My situation was resolved with the upmost kindness, courtesy, respect and thanks to Daniel all went smoothly. Jollynova is a company that you can be pleased with. Depending on what you are looking for, the frames are very stylish and you will get a lot of compliments. Best of all you can't go wrong with the low prices and quality. Check it out for yourself. I have 2 pairs and I'm very happy.

First of all, the co. contacted me to make sure my entered prescription was correct, as my eyes had very different requirements. Then within four days the glasses were starting the international shipping which took less than two weeks. I had my glasses all totaled in less than three weeks. They are perfect and well made for the price and I am delighted!

I had a great experience with the company. They were professional and quick with my oreder and they have a wonderful line of frames. I plan on ordering many more classes from them.

EXCELLENT experience!
Had issues with my glasses not being formed properly.
The team took care of my needs immediately, resolving them with great attention.
LOVE the glasses, too!!
Thank you, Jollynova!

with all the on line glasses company I was looking for round glasses. So I ordered here. They are exacally what I ordered. The perscription was correct. I will be ordering again

My experience with Jollynova has been "Great" tasteful, respectful and fairly quick on my product return. I "highly" recommend them and they are my future eye glass company!

Thank you !

The glasses frames are gorgeous.
Shipping was fast!
Very helpful staff

I want to start by saying that my glasses took longer than expected to arrive due to a USPS delay, but let me tell you, Jollynova's customer service made all the difference. Daniel was responsive to every concern I raised without hesitation. A replacement pair was sent and I even received a partial refund for the inconvenience and the wait.
I finally received my glasses and I absolutely love them! The whole experience reminded me that a company's true character shows in how they handle problems and Jollynova passed with flying colors.
A huge shout out to Daniel and the entire Jollynova customer service team. You turned a frustrating situation into a truly positive experience. I will definitely be a returning customer!

Exceptional Value and Style

I am incredibly pleased with my new Cort Acetate Titanium frames. The White Hawksbill design is stylish and high-quality, especially considering the very reasonable price point.

The process of adding my prescription lenses was seamless, and the customer service has been excellent throughout. From placing the order to delivery took approximately 2-3 weeks, which was well worth the wait. High-leverage quality without the typical designer markup.

An unbelievably high quality product at any price, but so affordable it's almost too good to be true. Excellent customer service as well. Highly recommend! Already ordered my second AND third pairs.

Edit.
A very disappointing product. Purchased this online expected a higher quality but was provided a cheap product. Very flimsy, inaccurate size and nowhere near worth what they're asking for.
do not waste your time or money.

Jollynova was kind enough to provide a refund.
Thank you.

These glasses are amazing and the website is perfect because it is precise. Super professional I reached. I bought five pairs of reading glasses. So that there is one in each space of my house and they are so good and they look good and super inexpensive.

I am very satisfied with this company

I trust them now