Visited the store to purchase my cats favourite toy. Could not see it in stock, Bethany was super helpful in sourcing the toy for me, she went above and beyond to assist me. All the staff are extreme... See more
Company replied
Location
Switch locationJollyes The Pet People, Factory B, Tower Lane, BS30 8XT Warmley, GB
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See what reviewers are saying
Vet made our young dogs feel at ease. Appreciated the health check before giving them their vaccinations which the dogs barely notice! I liked being able to book our appointment on line although it... See more
We have been regular customers of Jollyes. Recent store changes are a big negative. No longer are they selling loose dog biscuits WHY? They were always popular. We feed K9 food to our dog. Changes i... See more
Company replied
It’s always about the people!! The gentleman that served us couldn’t have been more helpful and considerate- I wish I knew his name! I didn’t have a receipt ( a jumper we had bought our English Bulldo... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes The Pet People, Factory B, Tower Lane, BS30 8XT, Warmley, United Kingdom
- 01174569070
4.8
Excellent
942 reviews
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Above and beyond service
Visited the store to purchase my cats favourite toy. Could not see it in stock, Bethany was super helpful in sourcing the toy for me, she went above and beyond to assist me. All the staff are extremely helpful and friendly, Bethany deserves a special mention for her time and kindness today 😊 ❤️
13 May 2026
Unprompted review
Reply from Jollyes The Pet People - Warmley
We are so happy to hear about your positive experience and that our team could assist you in finding your cat's favorite toy. We appreciate your kind words about the helpfulness and friendliness of our staff. Thank you for sharing your feedback!
Brilliant As always
As always, the staff are brilliant. So friendly, knowledgeable and helpful.
25 February 2026
I always find the staff polite and…
I always find the staff polite and helpful with any and all of my enquiries.
26 February 2026
Reply from Jollyes The Pet People - Warmley
We appreciate you taking the time to share your positive experience. We're happy to hear that our team are helpful and polite when assisting you!
Kind regards,
Jollyes Customer Care
Always easy to find what is needed
Always easy to find what is needed. Staff friendly and knowledgeable
13 February 2026
Jollies pet store
The shop almost always have what you need in stock.
The staff have always been friendly and have offered to carry things to the car for me. For that I am very grateful .
21 February 2026
Gourmet cats food
The staff are always very helpful and what ever you ask for advice, they come back with good advice
5 February 2026
Love Jolleys the have everything I need…
Love Jolleys the have everything I need or want.
The staff are so helpful and supportive great value
My little pug has been in Jolleys Lifestage grain free senior food for years now and he loves it.
Thank you Jolleys
4 February 2026
Amazing prices
Amazing prices, great selection of everything pet related. Staff are knowledgeable and happy to help. In-house community vet clinic are fab and easy to book.
22 January 2026
Very friendly staff
Very friendly staff. Very helpful and a promise if puppy didn't like the food we could return it and get our money back
29 January 2026
Staff are very friendly and…
Staff are very friendly and knowledgeable all that we required was available what more could you ask and the prices are competitive.
Thank you from a satisfied Gret Dane🐕
30 January 2026
Lady who deals with the money side of…
Lady who deals with the money side of things is always very informative regarding what pet products to buy , vet was obviously a non English speaking lady , they never say to much just the basic stuff , nevertheless provide a service pet owners need to keep their pets safe , at half the cost we’d expect to pay in a vets practice in this country
Very good service specially when you own four dogs like I do
22 January 2026
Wouldn’t go anywhere else from my dog’s…
Wouldn’t go anywhere else from my dog’s food they always have everything I need and the staff are really helpful and polite
26 January 2026
The polite young male staff was…
The polite young male staff was exceptionally helpful sorting my use of vouchers for me saving me money.
20 January 2026
Excellent service.
12 January 2026
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