Had the products that I was looking for and a great selection of raw feed , Lady that served me was actually chatty and really nice not like the young ignorant ones who are usually too busy looking a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We enjoy going in to our local Jollies Always friendly Some good offers We do half n half As found other places cheaper Good range of products
Company replied
Yesterday came into store and spoke to a fabulous lady who was so so helpful and knowledgeable about everything she gave me some great advice and fabtips about my new puppy, I've never been anywhere b... See more
Wakefield branch - always happy and friendly staff around the shop. Always looking forward to shop there because the experience is pleasant and the products are good 👍 Thanks to the staff - they are... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4 , Beck Retail Park,, Ings Road, WF1 1RN, Wakefield, United Kingdom
- 01924376579
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We enjoy going in to our local Jollies
We enjoy going in to our local Jollies
Always friendly
Some good offers
We do half n half
As found other places cheaper
Good range of products

Reply from Jollyes The Pet People - Wakefield
Great customer service has everything I…
Great customer service has everything I need for my dog .
Good customer service.
Jasmine is fabulous!
I have a nervous rescue dog who’s also crackers. Jasmine is amazing with him and has built his confidence to a point where he runs in for a groom now! Thank you.
Always pleasant and helpful
First class service
Amazing, friendly, caring staff who have become friends over the years. Wouldn’t want anyone else to groom my dogs now.
Very helpful and friendly service
They did really good job with my deaf 12 year old Springer Spaniel he looked lovely. The only thing I would have to say is the online booking form needs looking at as not all breeds are listed.
I went in on my own to get a crate fir…
I went in on my own to get a crate fir my dog and an assistant saw me struggling with it and came to help and carried it to the till and then outside where I waited for a taxi.
The prices have gone up significantly…
The prices have gone up significantly in stores

Reply from Jollyes The Pet People - Wakefield
Very friendly member of staff helped me…
Very friendly member of staff helped me when buying soft anti chew collar for my dogs up-coming operation
Good service
Milo groom day
As usual Milo loved his groom with jasmine. He is always looked after and can't imagine going anywhere else . He absolutely adores going on groom day and gets so excited to go.
All my cats favourites
Sell my cats favourite food, litter abd treats. Competitive prices and vouchers back with Pet Club. Friendly staff, clean stores
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







