Jollyes The Pet People - Port Glasgow Reviews 

316
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TrustScore 5 out of 5

4.9

Unit 11 Gallagher Shopping Park, Port Glasgow, Glasgow, Lanarkshire, PA14 5DX Glasgow, GB

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See what reviewers are saying

Rated 5 out of 5 stars

New store in East Kilbride! Fantastic customer service at tills! Good products available but could be doing with more parrot/bird budgie toys and perches! Great quality treats for cats and dogs! Will... See more

Rated 5 out of 5 stars

Good range of loose dog treats including some not available elsewhere. Particular favourites of our pets. My only criticism is the lack of customer scale to weight as we select our mix, sometimes we w... See more

Rated 5 out of 5 stars

First time physically visiting the store as I normally get things online due to the store being over an hour's drive from where I live. So glad I made the journey! Such a beautifully laid out store... See more

Rated 5 out of 5 stars

Staff served me yesterday evening was so helpful, he helped me carry the cat litter to my car! Sorry I didn’t catch his name but I was the last customer of the day as they were about to close and he d... See more


Company details

  1. Pet Store
  2. also in
  3. Pet Groomer
  4. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Unit 11 Gallagher Shopping Park, Port Glasgow, Glasgow, Lanarkshire, PA14 5DX, Glasgow, United Kingdom

  • 01475602260

4.9

Excellent

TrustScore 5 out of 5

316 reviews

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4.9

All reviews

(316)

6,282 reviews in the last 12 months

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Rated 5 out of 5 stars

Caring staff to the rescue

Was up to get my 12 week old puppy a harness. Had taken him with us. The staff were brilliant. Very helpful but moreover, they came over to help try fit a harness on my dog and they literally sat down on the floor to pet him and took great care to make him feel comfortable (this was his first "shopping trip") and reassured him. Thank you Natasha and staff (unfortunately I didn't get the other young ladies name, but she was tall with dark hair with redish tints)
Thank you again for caring, helping and reassuring.

11 September 2025
Rated 5 out of 5 stars

Good range of loose dog treats…

Good range of loose dog treats including some not available elsewhere. Particular favourites of our pets. My only criticism is the lack of customer scale to weight as we select our mix, sometimes we would buy more if this was available however tend to err on the side of caution because of the lack of weighing facilities.

2 June 2025
Rated 4 out of 5 stars

Surprisingly good value

Surprisingly good value. The balls and bone I bought came to £6 something, whereas the bigger ball alone was marked as £12.
Asked if joining the pet club gave me a discount or something and the woman said unfortunately not. I tried two more times to say I thought these came to more than that and she grumpily continued to deny any issue or that any discount had been applied.
Apart from feeling sorry for the woman (who didn't appear to undersand, despite my best efforts) I definately got great value and my dog loves the balls and the treat, trying to take it out of the boot herself when I got home.
I wouldn't buy the kennel though. The one outside the shop had fallen apart a few weeks after being put on display, and that was not cheap.

14 May 2025

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