I find the staff very helpful with any questions that I have ever had,& they are very knowledgeable & have advised myself concerning things to do with my border collie many times. The prices for th... See more
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Having got a new puppy we wanted to start on the right foot and buy toothbrush and toothpaste,I asked the young man behind the counter if the one I wanted was safe for puppies,after reading the info... See more
Shop was busy and I couldn’t find your app on my phone, the lady at the till point was kind, professional and calming. She quickly found me on the system and didn’t make me feel rushed or silly; she’s... See more
Shop staff are great with so much knowledge and so helpful The only thing I now don’t agree with and it’s change so much that our spending is so different now is the pet club, it’s so rubbish now w... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Coypool Retail Park, Plymouth, PL7 4TB, Plymouth, United Kingdom
- 01752 342715
4.8
Excellent
2K reviews
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Very helpful thank you....
5 June 2025
Customer service
Customer service. Was looking for a scratch post for our cats. Unfortunately they were priced wrong and not many to choose from. But the gentleman helped us find a suitable one and carried it for us.
5 June 2025
Helpful staff 🐾🐾
3 June 2025
I asked staff a question on the Wash…
I asked staff a question on the Wash and Go and she was very informative and helpful
3 June 2025
Great staff very helpful good prices as…
Great staff very helpful good prices as well as a good selection of products.
2 June 2025
Stress free pet shopping experience..
The store is well stocked and laid out very clearly, with the isles well signed for whatever pet supplies are required, so easy to navigate the store to get what you need and go...!
The staff were helpful, and the chap at the checkout was cheerful and friendly.
29 May 2025
Easy to find what I needed for my…
Easy to find what I needed for my lovely cat. Friendly staff and helpful
31 May 2025
Discount constantly changing
Discount constantly changing, no discount this purchase, but meant to be sending e mail for next discount coupon.
26 May 2025
Very friendly and helpful staff nothing…
Very friendly and helpful staff nothing is too much trouble excellent place to get all pet supplies from
17 May 2025
Fantastic customer service
The staff were extremely helpful, friendly and knowledgeable.
Great first experience
16 May 2025
Plenty of everything!
Always plenty of product choice.
Always great deals on price.
Great opening times.
Dogs welcome shopping!
Shower cabin to wash your own dogs...mine are pick-up-able..but great for larger breeds!
What isn't there to like?
17 May 2025
Always staff happy and ready to help…
Always staff happy and ready to help you and servi you store very clean
18 May 2025
Excellent experience
Excellent experience
Assistant was knowledgeable helpful and pleasant
Will be back
14 May 2025
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