Store manager and staff are very helpful. Always get fantastic service. Thank you
Company replied
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Store manager and staff are very helpful. Always get fantastic service. Thank you
Company replied
Smashing pet store run by staff who really seem to genuinely care about pets and their owners huge range of pet supplies at very affordable prices
Always friendly, always clean and tidy nearly always empty of customers when I go, but they never carry the large jumbones my dog likes although they have the rest. I have to go to Tesco for them and... See more
Always a very well stocked store, with staff who are always friendly and all are very knowledgeable about their products so are very good at helping to advise on any pet problems. I have used the Kett... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Unit 4 Mariners Way, Kettering, NN16 8AR, Kettering, United Kingdom
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Store manager and staff are very helpful. Always get fantastic service. Thank you

Reply from Jollyes The Pet People - Kettering

Reply from Jollyes The Pet People - Kettering
The staff at Kettering Jolleys are always polite and helpful, Joe was very helpful and helped me find the dog food I was looking for.

Reply from Jollyes The Pet People - Kettering
Lovely staff great prices definitely recommend using them
Struggling to carry the dog food. Staff jumped in straight away. Plus carried to my car.
Always helpful & friendly
Would get the 5th star if they had stuff I needed whenever I go!

Reply from Jollyes The Pet People - Kettering
Everytime I go in there is not the cage spray I use to clean my budgies out, it's been months now

Reply from Jollyes The Pet People - Kettering
Smashing pet store run by staff who really seem to genuinely care about pets and their owners huge range of pet supplies at very affordable prices
Great selection of products at reasonable prices and lovely staff
I called to see if they had a particular item in stock, the person I spoke to was very polite and helpful and even agreed to have the item packed up and ready for me to collect which was very helpful
Always helpful and has a good range of products.
Staff always helpful & friendly have what I need for my dog & good value
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