The staff are all very helpful friendly and informative and it's Bonnie's favourite shop keep up the good work thankyou Iris 😊
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've always found the staff at Jollyes to be very helpful whenever I've called in & this time was no different .. :) They are always willing to help with heavy purchases which I appreciate very much &... See more
Pricing of goods . The tills don’t recognise when items have been discounted and are on special offers. Considering I spend a couple of hundred pounds a month because I am a dog handler. You have to c... See more
Your staff at High Wycombe are always kind and helpful. They always offer to carry and load my purchases into my car, because I’m always tempted to buy more than I went in for! Too many lovely things... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Bellfield Road, High Wycombe, HP13 5HN, Bucks, United Kingdom
- 01494 448691
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff are always friendly and more than…
Staff are always friendly and more than helpful
Nice clean store
Nice clean store, good layout but disappointing that the live budgies were no longer sold.
Great Service
Great Service, as always, from your friendly, efficient staff at High Wycombe Store.
Jollies staff are always happy to help…
Jollies staff are always happy to help you with your pet needs
A border collie owner
I have four border collies. The staff are interested in them, helpful about their dietary needs and very kind in ferrying heavy sacks of kibble to the car. The range of treats, toys and bedding is good.
Always helpful n cheerful xxx
Always Helpful
Very helpful & pleasant in this
Jollyes in High Wycombe.
Staff always carry out to the car for me.
Like the shop.
Really good pet store
They were really polite helped with what would suit my animal best
Very helpful member of staff
Very helpful lady staff member who was able to help me find what I wanted to purchase
Great product
Great product. Friendly staff. Someone came to help me pay straight away.
Always exceptionally helpful and…
Always exceptionally helpful and knowledgeable staff. Always a pleasant experience.
Great to have someone carry heavy stuff…
Great to have someone carry heavy stuff to the car .
I purchased a large bag of sunflower…
I purchased a large bag of sunflower hearts. I am 80+ and walk with a stick. The cashier carried my goods to my car and put it into the car boot for which |I am very grateful. It is still in the boot as I am hoping someone will come and carry it into my house.
Correction, it is now out of the car boot.
Thank you to the lady cashier.
Pet Woderland
Always helpful staff great range of products catering for a wide variety of pets
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







