Excellent store, it holds everything a vast amount of coats for dogs and horses, great weekly deals on dog foods. Excellent poo bags, excellent selection of natural and raw dog treats, lots of differ... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff are all lovely and just love animals will always help you if you can’t find anything you are looking for
The staff at Jollyes were so helpful,kind and attentive, they noticed that my large order was going to be a struggle for myself to get it to the car and gave me assistance, what a lovely kind thing... See more
Always great service and help from staff. Also a fabulous range of products on offer. Oh and easy parking. The staff make a fuss of Louis our Cocker Spaniel and he loves the strokes and tummy tick... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2C, Hookstone Park, HG2 7DB, Harrogate, United Kingdom
- 01423225650
4.8
Excellent
318 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff always very polite,efficient and…
Staff always very polite,efficient and friendly
5 February 2026
The staff are all lovely and just love…
The staff are all lovely and just love animals will always help you if you can’t find anything you are looking for
1 March 2026
Well stocked & found what I needed…
Well stocked & found what I needed .Help offered if needed. Attentive, friendly staff
24 February 2026
Excellent store
Excellent store, it holds everything a vast amount of coats for dogs and horses, great weekly deals on dog foods. Excellent poo bags, excellent selection of natural and raw dog treats, lots of different bird foods,l. Lots and lots more it's well worth the visit and friendly knowledgeable staff. Well worth a visit
5 February 2026
The staff in the Harrogate store are so…
The staff in the Harrogate store are so friendly and helpful
6 February 2026
I love Jolleys in Harrogate
I love Jolleys in Harrogate - the staff as AMAZING!!!! Great prices and value for money - but it’s the staff that make the shopping experience a pleasure
30 January 2026
Good store
Nice staff, all very helpful and only to willing to help. Nice clean store and very well stocked.
24 January 2026
Great pet shop best in Harrogate…
What a great shop I walked in all signs were clear.i went and got my food without a trip around the store . Manager was great . Faultless .I hope you give them a try .just perfect
23 January 2026
Unprompted review
Good choice of prroducts
Good choice of prroducts, friendly staff and my dogs just love a visit!
20 January 2026
The young lady who served myself was…
The young lady who served myself was very jolly and polite, and served me with a smile and thanked me for my custom and wished me a nice day,it was so nice to have a good interaction with the staff who are always friendly and give you a warm welcome.
19 January 2026
Degu food
Usually well stocked but tried to find degu food in 2 of your stores and couldnt find any. Did get other things I needed though.
17 January 2026
Usually they are very good
Usually they are very good
But …. They did not have enough of the dog food that I needed. I’ve got to go back again or ring up after Tuesday to check if it’s in this weeks delivery. I hope it is or I will have to go and try elsewhere. I don’t want to do that as the store is very close to home and the staff are so helpful,,,,, but I don’t want to run out of dog food!!!!!!
17 January 2026
Thank you
Siena was extremely helpful with everything we needed help with and very knowledgeable when it came to looking at calming techniques
11 January 2026
Positive experience
Friendly staff. All products i use are always available. Staff will help me to carry larger products to the car.
Thank you
9 January 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.