Jollyes The Pet People - Ashton Reviews 1,399

TrustScore 5 out of 5

4.8

Jollyes, Unit 2A Ashton Retail Park, Wellington Road, OL6 6DJ Ashton Under Lyne, GB


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Rated 4 out of 5 stars

Easy to navigate store - Ashton under Lyne, Manchester, with a good range, good stock levels and nice staff. Loses a point as the app is really basic and has poor functionality. Plus the advert on t... See more

Company replied

Rated 5 out of 5 stars

We visited this store at Ashton under lyne at 3pm.The store Deputy Manager Craig was very receptive and sent a store member Alex to assist us. We were looking for harness , lead calming spray and sn... See more

Rated 5 out of 5 stars

I have taken my puppy into store three times and each time staff have spoken to her to help socialise her. I had fantastic advice from a knowledgeable team member with regards to collars. Team members... See more

Rated 5 out of 5 stars

I needed a wormer urgently before my current fostered, rescued dog went for her spay on Thursday. So, as an online pharmacy would take too long to arrive, I rang Jollyes Ashton under Lyne store which... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Jollyes, Unit 2A Ashton Retail Park, Wellington Road, OL6 6DJ, Ashton Under Lyne, United Kingdom

  • 0161 343 1236

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 4 out of 5 stars

Easy to navigate store

Easy to navigate store - Ashton under Lyne, Manchester, with a good range, good stock levels and nice staff.
Loses a point as the app is really basic and has poor functionality. Plus the advert on the store shelves offers a sign discount which is no longer applicable

4 October 2025
Jollyes The Pet People - Ashton logo

Reply from Jollyes The Pet People - Ashton

We're glad you enjoyed your visit to our Ashton under Lyne store and appreciate your feedback on our team and stock levels. We'll review the app's functionality and the advertised discount to improve our customer experience. Thanks for bringing this to our attention.

Rated 4 out of 5 stars

Staff are always very helpful

Staff are always very helpful and informed but issue that if busy all staff are on the tills and there is a long wait if you are wanting advice

25 February 2026
Jollyes The Pet People - Ashton logo

Reply from Jollyes The Pet People - Ashton

We are glad to hear that our team are always very helpful when you visit the store.

We will take your feedback on board regarding about waiting a while to speak to someone if the team are on the tills as we would want to be able to help you as best as we can.

Kind regards,
Jollyes Customer Care

Rated 5 out of 5 stars

Cat lovers

I found a good selection of cat food that differs from my regular supermarket. They had more specialist Feliway products as well.

2 February 2026

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