Knowing and helping people with different tasks, companionship, or transportation is flexible and work at your own pace. The company won with the job being flexible for others, so they can care for th... See more
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Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health. Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
78 SW, 7th Street, 33130, Miami, United States
Replied to 18% of negative reviews
Typically replies within 1 week
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Great support from papa staff. Papas family courteous, welcoming, supportive to member and friendly to Papapal. Papapal staff available and supportive as needed.

Reply from Papa
Two reasons people work for Papa. One, to help others. Two, to be paid for a job well done. I loved working for the two individuals that I worked for. Pleasant experiences. However, I was told to sign up for payment after first visit. Found out after first visit they wanted me to sign up before any visits. Papa still doesn't have my information to pay me. That is the reason I canceled my next two visits. I felt bad about that. However, I want to be paid for visits. So all in all my experience is falling each day. Will I be paid? I don't know. I hope so. I would love to continue to work for Papa. Helping people is rewarding work. Charity work is fine. When your bills are paid. And you knew it was charity beforehand.

Reply from Papa
Best pay by hour job in Ocala Florida. Easy App to navigate, Fast response on text messages from customer service, a lot a customer available in your area.

Reply from Papa
Today was my first time with a pal and it went well. Overall it was fun.

Reply from Papa
App is great. Literally one click away from directions, finding Pals near you.
More info on payment. I still can’t find info on how or when will the payment will go through.
Do we get to see what our Pals say after our visit? Maybe to improve for next time.

Reply from Papa
Though the experience with the client was nice, the app itself is cumbersome. I have to utilize one app to look at incoming jobs, a different app to determine if the pay is there and another app to communicate with staff. The app did not provide amount for job until the job was accepted and completed. (No Bueno!) Now the amount of pay is in dispute, I am having to utilize a different platform (No link provided to direct me to).

Reply from Papa
Heather was so nice and helpful! The company is great! They made sure to let me know that our safety comes first. They make sure we are more than ready to fulfill the tasks.

Reply from Papa
Employees, agents, do not care about members. Been lied to. Stolen from.
Horrible employees. Treating members lesser than.
Beyond words wish my insurance would drop this horrible non-service.
What a great way to supplement income and feel a sense of job satisfaction

Reply from Papa
I contacted Papa Pal asking for information on what Healthcare Plans for 2025 is has signed contracts for Papa Pal companionship hours (30 annually). The agent was not made aware of the information and Andrew Parker (CEO) has not responded to my email request for this information. Many with one exception "Golden Kidney" have not extended this service to it members for 2025. Guess Papa will go out of business and It's pals will have to find other jobs.. I loved my pal.
So far I like Papa pal is easy and convenient. side job or extra money.

Reply from Papa
I like everything about how Papa is run
And how they make things safe for their members and their pals

Reply from Papa
I worked for PaPa pals about a year. It was great until I had a small fender bender in a Doctor's parking lot. My insurance company informed me I didn't have the correct insurance coverage. Even though I have full coverage. I need a commercial insurance. My insurance company wouldn't cover any damage to my car or the other party's vehicle. I called papa pal they told me that they only covered the client that I took to the doctor, not me. So,I learned that day I wasn't ever covered with any insurance, even though I have full coverage. But it's not good while using my vehicle for my job. My insurance company told me most people don't even know that their personal auto insurance isn't good if your using your vehicle to make money. Papa pal workers check with your auto insurance company and see if your covered.
Nice app! I enjoyed it! Very convenient! I’m think it will grow to be wonderful

Reply from Papa
I’ve been apart of the Papa Pal team for over a year. I really enjoy working with them. I especially enjoy working with my clients on a weekly basis. Having familiarity with them helps to build a lasting relationship. With the flexibility to build my own schedule according to my busy life is a real plus. With any business there are always good and bad things that could make or break a company. But I do believe that Papa Pals is striving for excellence.

Reply from Papa
If there is an issue with payment it is resolved

Reply from Papa
I really love this platform want to get the word out so more people can get the help they need

Reply from Papa
Papa Pal gave my birthday to a third party vendor and I’m mad at them about this right now. They don’t have a care team that helps its members right now. I’m very disappointed about this right now.
I love this company overall. I barely started but I understand all my obligations because I've been giving caregiving for a lot of years. So belonging to another company for me is the best, and I believe this company is gonna go strong and strong in california, or it's radius

Reply from Papa
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