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Fridays Health Reviews 4,286

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,929 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service, highlighting its speed and efficiency. Many appreciate the helpful and pleasant staff, noting their thoroughness and ability to answer questions. The customer service is often described as phenomenal, making users feel supported and confident. The user experience is also consistently positive, with people finding the online processes straightforward and easy to navigate. However, some people were dissatisfied with the product, mentioning issues with its effectiveness or unexpected side effects. A few other people also felt that customer service could be improved, citing slow responses, difficulties in communication, or problems with medication delivery and dosage explanations.

What people talk about most

Service

Consumers find service to be positive. Many reviewers praise the quick response to questions and concerns,... See more

Staff

Clients share positive opinions on staff, with many praising the helpfulness and knowledge of medical... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Product

People report ambiguous experiences with product. Many customers express dissatisfaction, citing issues such... See more

User experience

Users describe positive interactions with the user experience. Many customers find the app easy to use,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fridays is a great company where you get a lot for the price…support groups, self paced resources, access to dietitians, access to fitness workouts, and lab work. Providers are readily available an... See more

Company replied

Rated 4 out of 5 stars

Successful video consult and I liked the provider. She was patient and listened to me. I didn’t feel rushed.

Company replied

Rated 5 out of 5 stars

I joined Fridays a little over two months ago and have a pretty good experience so far. Originally I would give 4 stars due to some mix-ups which took some time to resolve but the support had some lag... See more

Company replied


Company details

  1. Weight Loss Service
  2. Fitness and Nutrition Service
  3. Medical Clinic
  4. Medical Spa
  5. Online Prescription Medication Vendor

About Fridays Health

Written by the company


At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs.

Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement.

Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners.

With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 99% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Happy and pleased

I had a little hiccup after a couple of month with a vale, I was missing one dose.
After some back and forth with emails and proof the issue, and some frustration, it was resolved and a replacement was shipped.
I am very pleased with Fridays and had no other issues. Took a bit to start losing weight due to the low dosage since I already was on Liraglutide, But right now with an increase, i started to lose a couple of pounds. I can’t be any happier and I hope to keep a great relationship with Fridays, lose more pounds and get to my ideal weight.
I feel great and have not had any issues like nausea, or hair loss, or anything else.😊
Thank you Fridays and hope for a continuing relationships

21 March 2026
Unprompted review
Rated 1 out of 5 stars

Ineffective Product, Pretty Sure Meds are Diluted

I have used compound semaglutide with another company on two separate occasions prior to starting with Fridays. My last experiences were great. Started losing weight at a low dose (10 units) and progressively lost more as I increased. After taking a year off, I started with Fridays assuming I would get the same results....couldn't be farther from the truth. I'm on month 3 (paid for 4) and I haven't lost anything. Food noise and regular hunger still there despite my medicine strength being "increased" while the actual dosage is decreased!?!? I'm pretty sure the pharmacy where these meds come.from are either lying about the strength of the meds or they are diluting it. Given my previous experience with semaglutide, I should be seeing some type of weight loss and/or food noise decrease... Instead, I'm out almost $700 with no actual success to the product this company alleges is successful for weight loss. If you want to throw away money and not have results, this is the place to go. If you want real results, do your research and pick anywhere else!!!

18 March 2026
Unprompted review
Fridays Health logo

Reply from Fridays Health

Hi Sandy,

Thank you for sharing your experience, we’re truly sorry to hear about the frustration and lack of results you’ve experienced with your Semaglutide treatment. We understand how disappointing it must be to feel that the medication isn’t working as expected, especially given your prior positive experiences.

We sincerely apologize for the inconvenience and any confusion regarding dosage or medication strength. Your concerns are important, and we want to ensure they are properly addressed.

For further assistance, please reach out directly to Fridays Patient Support at 484-715-9081 or via email at support@joinfridays.com, and their team will be happy to assist you.

Kind Regards,
JoinFridays Team

Rated 1 out of 5 stars

Lack of customer support

Extremely disappointing support experience. Fridays sent repeated refill reminder emails, but when I submitted the refill request, I was told it was too early. After that, customer support gave me multiple conflicting answers about how to handle the request while I was traveling. No one seemed to know the correct process, and I was even told to use a website option that was unavailable because my request was stuck in pending status.
A basic refill timing issue should not require this much effort. The inconsistency, lack of product knowledge, and inability to provide a clear answer reflect very poor customer support.

29 March 2026
Unprompted review
Fridays Health logo

Reply from Fridays Health

Hi Mr Kos,

I’m sorry for the confusing refill experience while you were traveling. We’re reviewing the early refill denial, conflicting guidance, and the stuck pending status to prevent repeats. Please email support@joinfridays.com so we can review your case and help resolve it. We want future Fridays reviews to reflect clearer, consistent support.

Thanks,
Fridays Team

Rated 2 out of 5 stars

Didn’t work for me…

Didn’t work for me…. I don’t know what the medicine was that I was using but felt nothing and no results. The app is unexciting and rather useless. I will say the AI agent is pretty good. Feel like I just wasted money.

1 January 2026
Fridays Health logo

Reply from Fridays Health

Hi Lisa,

I’m sorry you didn’t feel any benefit and found the app unhelpful. I’m glad the AI agent helped. We take this seriously and are reviewing your feedback. We can help confirm which medication you received and discuss next steps if appropriate. Please email support@joinfridays.com so we can follow up directly.

Thanks,
Fridays Team

Rated 1 out of 5 stars

I subscribed to your service

I subscribed to your service. However, it has now been over a week, and I have not received any follow-up support. I have repeatedly tried to contact your team through the chat, but despite being told that someone would get back to me, I have not received any response.

This lack of communication is extremely concerning. I have not been able to speak with a nurse or receive any medical guidance, which is unacceptable for a service involving prescription medication. My case has been left pending for far too long, and I feel completely unsupported.

Additionally, there is no clear way to contact your company. Messages are not being answered, and there is no reliable customer service available. This has made it very difficult to get help or resolve the issue.

Due to this experience, I no longer wish to continue with your service. I am requesting a full refund immediately so that I can seek care from another provider with proper support and communication.

27 March 2026
Unprompted review
Fridays Health logo

Reply from Fridays Health

Hi Nuntiya,

I’m sorry for the week of silence and that you couldn’t reach a nurse or our team. This isn’t the experience we aim for. We’re escalating your case for urgent review. Please email support@joinfridays.com so we can assist and address your cancellation and refund request.

Thanks,
Fridays Team

Rated 1 out of 5 stars

Please never order

Please never order. I ordered and asked for a refunded and instead they charged me twice and now no one is responding. disgusting

23 March 2026
Unprompted review
Fridays Health logo

Reply from Fridays Health

Hi Mackenzie,

I’m sorry for the billing stress and the duplicate charge. That shouldn’t happen. We’re escalating this for review so we can understand what went wrong. Please email support@joinfridays.com with your name and the email used for your order so we can look into your account and follow up directly.

Thanks,
Fridays Team

Rated 4 out of 5 stars

1st-The site makes you start the…

Edit: I was able to reach their customer service by phone and my refund was processed. I changed my rating from two star to four star. One star removed for making it difficult to register and cancel via the website.

1st-The site makes you start the registration process from scratch every time you navigate away from it, despite leaving the tab open. Although annoying, not a dealbreaker.
2nd-Despite saying you can cancel at any time, after signing on last night for the 3 month injections, I slept on it & decided to do further research before settling on my choice. I made an appointment for consultation but the earliest was 2.5 weeks away so it motivated me to keep researching. I went online, canceled my “membership” and upon doing that it informed me that the membership will end when they decide, which apparently is almost 3 months down the road despite having no consultation, no medication delivery, etc. I haven’t even been approved for treatment yet because it was less than 12 hrs from sign up. Nothing. No service, no consultation, no medication & they intend to keep my membership open, therefore my $700 for nothing. I will be reporting them if I don’t receive my refund, in full.

15 March 2026
Unprompted review
Rated 2 out of 5 stars

paying for 3 months meant you would receive 3 months of medication.

Be aware that paying for a multi-month plan does NOT mean you will automatically receive that same number of medication vials.

When I signed up, it looked like paying for 3 months meant you would receive 3 months of medication, but that’s not how the system works. You actually have to submit refill requests, and each one still has to be approved before the medication ships.

I submitted my last refill request on the final day of my subscription, expecting to receive the medication I had already paid for. Unfortunately, the request was never approved, and now my subscription has ended and I’m left without the medication.

My recommendation is to submit refill requests well before the end of your subscription period and not assume that paying for several months guarantees the medication will be shipped automatically.

I just wish this process had been explained more clearly from the beginning.

10 March 2026
Unprompted review
Fridays Health logo

Reply from Fridays Health

Hi Iv,

I’m sorry the refill process wasn’t clear and that you were left without medication. We’re reviewing how we explain multi-month plans and refill timing, and we’ll look into what happened here. Please email support@joinfridays.com so we can check your account and help with next steps.

Thanks,
Fridays Team

Rated 5 out of 5 stars

Fridays has been a Godsend

Fridays has been a Godsend. I was a little hesitant at first, but they’ve been extremely attentive and respond almost immediately to any questions or concerns. The approval process was very smooth—I had my consultation and my medication was shipped overnight at no extra cost. I truly can’t recommend Fridays enough!

27 February 2026
Unprompted review
Rated 1 out of 5 stars

charged 6 times but “payment failed”

6 duplicate charges then got a notification payment failed, reached out to them “higher than normal message volume” so I’m assuming this happened to other people. The money is out of my account, will report as fraud if this is not remedied.

16 March 2026
Unprompted review
Fridays Health logo

Reply from Fridays Health

Hi Aliyah,

I’m sorry for the duplicate charges, the payment failed notice, and the delay reaching us. That’s frustrating. We’re treating this urgently and will review your account to address any duplicates. Please email support@joinfridays.com so we can look into the charges and follow up with you directly.

Thanks,
Fridays Team

Rated 1 out of 5 stars

I was told certain things

I was told certain things, but after I paid, the information I was given was incorrect.

1 March 2026
Fridays Health logo

Reply from Fridays Health

Hi there, I’m sorry you were given incorrect information after paying. That’s understandably frustrating. We’re reviewing this to understand what changed and address it. We take Fridays reviews seriously and aim for clear, transparent info. Please email support@joinfridays.com so we can look into your account and follow up directly.

-Fridays Team

Rated 1 out of 5 stars

SCAM

This company is a scam, they advertise products they don’t have it and ship wrong medication, I received 5 times wrong medication, and in the end they answered me that sent me right one, like I am blind and can’t read the label. Order in any other website but please don’t waste your money here. They charged me for a second month and I never got my first month correctly.

13 March 2026
Unprompted review
Fridays Health logo

Reply from Fridays Health

Hi C AVILA, I’m truly sorry for the repeated incorrect shipments and the second charge before you received the right order. We take this seriously and are escalating your case for review. Please email support@joinfridays.com so we can verify your orders and billing and follow up with you directly.

-Fridays Team

Rated 2 out of 5 stars

No results

I’m on injection number 5 and have had no appetite suppression at all. This is my second time using semaglutide and the first time I lost over 80 pounds. I’m deviates that I’ve spent all this money and having no results.

9 March 2026
Unprompted review
Fridays Health logo

Reply from Fridays Health

Hi Craig and Courtney,

I’m sorry you’re not experiencing appetite suppression after five injections, especially after earlier success. We’re taking this seriously and will review your experience internally. Please email support@joinfridays.com so we can look into this with you and follow up directly.

Thanks,
Fridays Team

Rated 2 out of 5 stars

Trizepatide seems fake

I don’t think the Trizepatide they send it the real thing. In the past I’ve gotten the real thing from a med spa and lost a lot of weight, had no desire to eat, felt full quickly. This Trizepatide doesn’t do any of that. No weight loss, hunger cravings still there, desire to eat full meals still there. I’m on my third month now and convinced this is either a watered down product or a fake placebo.

9 March 2026
Unprompted review
Fridays Health logo

Reply from Fridays Health

Hi Rebecca,

I’m sorry you haven’t felt the expected effects and that this raises doubts about the medication. We take this seriously and will review your case with our clinical team. Please email support@joinfridays.com so we can verify details, discuss options, and support you directly.

Thanks,
Fridays Team

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