I received a defective dress and, despite multiple follow-ups, didn’t get a reply from customer service. Once the issue reached the owner via Trustpilot, the response was quick and professional. I r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought a sweater in the Black Friday sale. After two weeks, I received a skirt (?). I’ve been emailing with them since December 11th about this. I had to send a picture, then another picture. La... See more
Edit (Jan, 1st). Ended up receiving my coat a month later. After I posted this comment, I very quickly received a reply to my email. I was told my package was deemed lost, but... See more
Company replied
The quality of the dark grey yana trouser I bought (in short leg) in January 2023 are still in such great condition! I am leaving this review because it has last a great lasting impression of the bran... See more
Company replied
Company details
Written by the company
Clothing brand. Effortless pieces made sustainably
Contact info
United Kingdom
- contact@join-the-sisterhood.com
- join-the-sisterhood.com
4.1
Great
247 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 37% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super quick shipping and accurate…
Super quick shipping and accurate photos!
1 March 2023
Unprompted review
Reply from SISTERHOOD
Thank you so much for sharing your experience! Love Sisterhood
My go to place for summer dresses
My go to place for summer dresses! Every piece is timeless and I wear them again and again each summer. Delivery is super fast with minimal plastic packaging :)
31 May 2023
Unprompted review
Reply from SISTERHOOD
Thank you so much for sharing your experience! Love Sisterhood
Everything is great and beautiful.
25 April 2023
Unprompted review
Reply from SISTERHOOD
Thank you so much for sharing your experience! Love Sisterhood
I LOVE this brand
I LOVE this brand. Their clothes are perfect for a capsule wardrobe and are so elegant, high quality, and just gorgeous. Love love love.
4 May 2023
Unprompted review
Reply from SISTERHOOD
Thank you so much for sharing your experience!
Love Sisterhood
I didn’t keep the items I bought as…
I didn’t keep the items I bought as they didn’t quite suit me but they were so well made and a really good service
19 April 2023
Unprompted review
Reply from SISTERHOOD
Thank you so much for sharing your experience!
Love Sisterhood
Beautiful clothes with amazing quality
Beautiful clothes with amazing quality. Delivery is super speedy.
3 May 2023
Unprompted review
Reply from SISTERHOOD
Thank you so much for sharing your experience!
Love Sisterhood
I have bought about 5 pieces from…
I have bought about 5 pieces from Sisterhood and have been impressed with each one. The quality is high and I feel confident that I will have these pieces for many years. Would definitely recommend
1 May 2023
Unprompted review
Reply from SISTERHOOD
Thank you so much for sharing your experience!
Love Sisterhood
Great clothes and service
I ordered from them a while back and it was a super pleasant experience. Not only are the clothes to die for (the yana pants is SUCH a staple in my wardrobe now, can’t live without them). The quality is great and fit too. I also had a really good experience with them customer service wise, there was a mistake without shipping but they fixed it really quickly and even refunded me the shipping costs. Could t recommend more.
1 March 2023
Unprompted review
Reply from SISTERHOOD
Thank you so much for sharing your experience!
Love Sisterhood
Sisterhood is a really lovely brand and…
Sisterhood is a really lovely brand and has a great ethos. I ordered a few items from their sale, all the pieces are lovely, although I think for the full price price point could do with the materials being lined, they feel a little thinner than expected.
2 February 2023
Unprompted review
Reply from SISTERHOOD
Thank you so much for sharing your experience! We do line some items where we feel it's needed but for some of our dresses styles they come unlined as it would effect the fit.
Love Sisterhood
It is frustrating that you can’t return…
It is frustrating that you can’t return sale items. This wasn’t made clear on the website and I was given a gift voucher instead.
22 February 2023
Unprompted review
Reply from SISTERHOOD
Thank you so much for sharing your experience! We outline our returns policy online in our returns section and on each product page so that customers can hopefully see this clearly.
Love Sisterhood
Great company
Great company. The clothes are timeless and well made, everyone who works at the company is responsive and helpful if you have any questions and it's great having a sustainable brand based in Manchester!
27 April 2023
Unprompted review
Reply from SISTERHOOD
Thank you so much for sharing your experience!
Love Sisterhood
Great quality and sustainable
I ordered the Devon jacket in grey and was very impressed by the quality of the garment. I've been wearing it non-stop! Great to see how clear and upfront they are about their sustainability on their website with regards to the composition of their clothing.
17 April 2023
Unprompted review
Reply from SISTERHOOD
Thank you so much for sharing your experience!
Love Sisterhood
Amazing quality!
27 April 2023
Unprompted review
Reply from SISTERHOOD
Thank you so much for sharing your experience!
Love Sisterhood
Sisterhood is great
Sisterhood is great. Love the style and quality of their clothes, and the fact it’s a small Uk business.
1 February 2023
Unprompted review
Reply from SISTERHOOD
Thank you so much for sharing your experience!
Love Sisterhood
Amazing brand
Amazing brand - have purchased 2x from them and will do again with my eyes closed!
2 February 2023
Unprompted review
Reply from SISTERHOOD
Thank you so much for sharing your experience!
Love Sisterhood
I love Sisterhood
I love Sisterhood and always look forward to new styles on their site. It can be hard to find cute, current, but not overly trendy clothes that are sustainable and Sisterhood always hits the mark. I've returned a few things that don't fit and they do charge for return shipping (which I understand as they are a small brand) but otherwise returns have been easy.
5 April 2023
Unprompted review
Reply from SISTERHOOD
Thank you so much for sharing your experience!
Love Sisterhood
Brilliant service & a lovely quality…
Brilliant service & a lovely quality item!!
11 March 2023
Unprompted review
Reply from SISTERHOOD
Thank you so much for sharing your experience!
Love Sisterhood
Very good quality
Very good quality. The item is comfortable and fits well !
4 February 2023
Unprompted review
Reply from SISTERHOOD
Thank you so much for sharing your experience!
Love Sisterhood
True to size, good quality
Quick delivery, great quality product and true to size
26 April 2023
Unprompted review
Reply from SISTERHOOD
Thank you so much for sharing your experience!
Love Sisterhood
Super fast delivery
Super fast delivery! Love the quality of the products too
26 April 2023
Unprompted review
Reply from SISTERHOOD
Thank you so much for sharing your experience!
Love Sisterhood
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.