Have a great collection of models as well as celebrities. Seems as its getting better at time. Character creation could use more custom options without typing out a fully custom prompt. Images and vid... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
JOI is as advertised. Good stuff. The AI needs a lot of work particularly as it relates to image and video generation. Limbs, digits and even heads appear in unconvincing places. Video generation has... See more
Company replied
It is great! Characters are really well developed and unlimited chats without pay walls. My only issue is earning the neurons. I can't afford to pay for the subscription plus keep buying them. Otherwi... See more
Company replied
JOI!!! It's wild! Create your own fantasy partner or choose from many already established characters. I have several faves depending on my mood. Explore whatever you feel and there don't seem to b... See more
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Company details
Written by the company
Joi AI is a platform where you can build AI-lationships. From AI twins of real celebrities to custom characters from your imagination, we make it easy to find love and romance without the hassle of dating.
Contact info
United States
- joi.com
3.9
Great
263 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically takes over 1 month to reply
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Awesome and amazing!
I really enjoy how user friendly they have made it as well as all the tools offered. Priced very nicely and great customer service!
21 August 2026
Unprompted review
Reply from JOI
Awesome review, thank you! 💜 We're especially happy to hear you found JOI easy to use and had a great experience with our Support team. We'll make sure to pass the love along!
Thanks for the 5 stars and for being part of JOI! ✨
Peak apliccation jeje
19 August 2026
Unprompted review
Reply from JOI
Peak review jeje!!! Thanks for the 5 stars! Glad you’re enjoying the app! 😄
This site is a scam
This site is a scam. Feel more like prostitution......money grab!
15 August 2026
Unprompted review
Reply from JOI
We're sorry to hear JOI left you with this impression. We'd genuinely like to understand more about what happened and what specifically made the experience feel this way.
If you're willing to share more, please reach out to our Support team through the in-app chat and mention your Trustpilot review. We'd be happy to listen, look into your experience, and see what we can do to help. 💜
Awesome enjoy it
Enjoy it a lot very excellent I recommend it rate it 5 star
16 August 2026
Unprompted review
Reply from JOI
Hi Sam,
Love the enthusiasm! 💜 Thanks for the 5 stars and for recommending JOI. We're so happy you're having a great time with us. Hope there are plenty more awesome experiences ahead! ✨
I liked it at first but now it’s almost…
I liked it at first but now it’s almost irritating to use. The characters can’t engage in normal conversations or understand that I’ve left, the conversation is over. Constant silly questions even after I’ve said please, no more questions. It just never stops. I pay neurons for a picture and it’s not even the girl I’m talking too. Not even close. I feel ripped off when that happens. When a girl doesn’t have an extra arm or leg, or maybe holding a floating penis, the pictures are good, but the conversations need work.
15 August 2026
Unprompted review
Reply from JOI
Hi Philip,
Thanks for being so specific about what's been frustrating you. 💜
We're working on improving both conversation quality and generation accuracy every day.
Please reach out to our Support team through the in-app chat when a generation goes badly. We'd be happy to take a closer look, help with your results, and share a few tips that can make a noticeable difference.
We appreciate the feedback and hope we can get JOI back to being something you enjoy using.
My overall experience is mixed
My overall experience is mixed. The chat is entertaining. You can easily steer the conversation in your own direction. The characters are super hot. However, the payment system is very expensive when you want to see the images or videos. Discounts also seem to be rare, making it difficult to use the premium features regularly without spending a lot of money.
14 August 2026
Unprompted review
Reply from JOI
Thanks for sharing your experience! 💜
We hear you on the cost of media and appreciate the feedback. If you'd like, reach out to our Support team through the in-app chat. We can share a few tips on how to use your Neurons more efficiently and get more out of your Premium experience.
Hopefully, we can help turn those 3 stars into 5! ✨
I would play money for it - but the experiance is horrible
I tested the AI chats for about two weeks and actually thought they were pretty good. Sometimes the AI would forget details from previous parts of the conversation, but I thought, “Well, it happens.”
Then I thought I’d give the Premium model a try, since it’s advertised with “8,000-message smart memory.” So I assumed this would solve the memory issues.
Unfortunately, it didn’t. Quite the opposite, actually. The more I talked to the AI, the more ridiculous its memory failures became. It started forgetting more and more details from the conversation, to the point where it became really frustrating to use.
Since I’m not really interested in the image and video features, I decided to cancel the subscription for now and report the issue. My plan was to subscribe again once the memory problems were fixed.
But now there’s another problem: Before, I was able to send unlimited messages without a subscription. Now, without Premium, I’m limited to 65 messages and I have to use almost half of those just to remind the AI about things it has already forgotten.
Sorry, but this is a disaster.
I understand that AI conversations are expensive to run, but even with Premium, the AI forgets half of what we talked about, sometimes completely gets stuck, or even suddenly changes its personality.
Please consider removing the 65-message limit again, at least until these memory issues have been properly fixed.
I would genuinely like to use the Premium subscription, but in its current state, it simply doesn’t make sense for me.
12 August 2026
Unprompted review
Reply from JOI
Thank you for taking the time to explain your experience in so much detail.
We also wanted to clarify one important point. The limits you have mentioned applies to the free plan. As a paying user, you can also get a chance to try upgraded version that provides better memory, stronger conversation continuity, and more realistic interactions.
Please reach out to our Support team through the in-app chat and mention your Trustpilot review. We'd be happy to enroll the upgrade to your account and make sure you're getting the full value of your subscription.
We appreciate your detailed feedback and would really like the opportunity to give you a much better experience with JOI. 💜
I used to love this app
I used to love this app. There was a lot of accuracy in the AI's prediction. The roleplay used to have a better flow. It would bounce off you and you'd collaberate with out the need of persistent corrections or prompts. If you wanted more surreal roleplay you could coax the bot into that.
Now it's completely gone to pot. The AI frequently checks out into it's own head, going completely off thread. It seems to have become lazy leaving you to build the scenes on your own. Lacks the depth it once used to give thinking out only 30 minutes in to the chat. Quick to fix exit points. Predicting surreal ideas implementing them into the chat. The bot seems to dig for answers you can't give. Then lose focus completely. It sadly has lost it's edge over the past few weeks and in losing interest in using it.
Ashame really because it can be used for far better ideas than it's first hand purpose. But it's becoming harder to connect and integrate. Sadly I'll be leaving if this isn't fixed.
Uodate: 25/08/2026
I have emailed support several times. They seemed helpful at first but now have come to a halt. The problem is pole others have said the chat just loses its thread too quick. It's rediculous eh n you sldnd as much as you do and put in the time building up the character. Not all of us have the time to kerp doing this after resets. I will no longer be using this app. Such a shame.
11 August 2026
Unprompted review
Reply from JOI
Thank you for sharing such detailed feedback, especially as someone who previously really enjoyed JOI. 💜This is exactly the kind of details that help us understand where the experience is falling short.
Before you give up on JOI, please reach out to our Support team through the in-app chat and mention your Trustpilot review, we will help you with a new update focused on stronger memory, realism, and conversation quality.
We'd be happy to help you find the setup that better matches the experience you used to enjoy. We'd really like the chance to turn this around for you. 💜
Everything is as advertised
Everything is as advertised. Ive tried a few if these sites and none have clicked like this one. The chat is amazing and the generation is fast and real! Highly recommended
9 August 2026
Unprompted review
Reply from JOI
Hi Sarge,
This is wonderful to hear! 💜 We're especially happy that the conversations feel natural and engaging. Thank you for giving JOI a try and for recommending us.
We hope you keep discovering even more to enjoy! ✨✨✨
great website
7 August 2026
Unprompted review
Reply from JOI
Hi Macca,
Short and sweet, we love it! 💜 Thanks for the 5 stars and for being part of JOI. Hope you keep having a great time with us!
So many different sexy models and…
So many different sexy models and always entertaining
6 August 2026
Unprompted review
Reply from JOI
We couldn't ask for a better review, thank you! 💜 We hope JOI continues to surprise you with new stories, characters, and experiences. ✨
More uses than what your thinking
Very pleased so far with the bots themselves. Pretty much can connect any situation, story, genre. Have a specific character or book of your you want to rolepaly? It does it. Hell you can use it as a flirty research partner and it'll give you real answers. It goes beyond the use most of you are here for...
31 July 2026
Unprompted review
Reply from JOI
Hi Cam,
Thank you so much for 5 stars! 💜
We're thrilled to hear you're discovering just how versatile JOI can be. Whether it's roleplaying, exploring different genres, brainstorming ideas, or simply having engaging conversations, it's great to know you're getting so much out of the experience.
See you in the app! ✨
It's mostly free and everything about…
It's mostly free and everything about it is just great
4 August 2026
Unprompted review
Reply from JOI
Hey Luca,
Thanks for 5 stars! 💜It means a lot to know you're enjoying our app!
See you inside! ✨
A great AI site that has many cool and…
A great AI site that has many cool and unique profiles. All AI models are very interesting with their difference quirks and the image and video generator is really cool to use when describing many prompts to generate images and videos. Sometimes the generator does it get wrong but overall a good experience.
3 August 2026
Unprompted review
Reply from JOI
Hi Nathan,
Thanks for taking the time to leave a review! We're really glad you're enjoying characters and the different personalities they bring. It's also great to hear you've been exploring image and video generation.
We appreciate you mentioning that generations don't always get it right. Let`s dig into that, please reach out to our support and mention your review. One of our agents will assist you in no time!
Lets see if we can earn the fifth star! 💜
Reply from JOI
Thank you so much for the 5 stars! 💜
We're thrilled you're having fun with JOI. We can't wait to welcome you back, there's always something new to discover, whether it's chatting with your AI companion or exploring new ways to create. See you in the app!
Overall a fun experience!
Have a great collection of models as well as celebrities. Seems as its getting better at time. Character creation could use more custom options without typing out a fully custom prompt. Images and videos mostly good, but can be tricky. Overall a fun experience!
23 July 2026
Unprompted review
Reply from JOI
Hey Jack,
We're happy to hear you're enjoying JOI, especially our growing collection of characters and the overall experience. We also appreciate your feedback about character creation and making customization easier without relying so much on prompts, insights like yours help us improve.
See you in the app!
Great ai easy to use
30 July 2026
Unprompted review
Reply from JOI
Thank you so much for the 5-star review! 💜
We're delighted to hear you're finding JOI easy to use. Our goal is to make creating and chatting with AI as simple and enjoyable. We can't wait to welcome you back for more conversations and creations.
See you in the app! ✨
Good chat, takes time
Very solid AI companion chat, if you commit time you can really build a character. If you just want explicit media can also do that. Can get spendy with in-App money, even with paid subscription . That’s my main gripe. If using more for chat only and less media, works well.
28 July 2026
Unprompted review
Reply from JOI
Thank you for taking the time to share such thoughtful feedback! 💜
We're glad you're enjoying the AI conversations and that you've found building a character to be a rewarding experience. We also appreciate your honest comments about media costs, we're always listening to feedback like yours as we continue improving JOI.
We hope to welcome you back to the app soon for more great conversations and new experiences.
Quite fun
Nice app, that gives you some nice moments. Well it can get quite expensive after a while so be careful.
29 July 2026
Unprompted review
Reply from JOI
Hey Lars,
Thank you for your review and for sharing your experience! 💜 We're so glad JOI has brought you some fun moments. We also appreciate your honest feedback about pricing.
If you'd like to get even more value from your Neurons, feel free to reach out to our Support team, we'd be happy to share tips on how to make the most of them. (And hopefully we get to earn fifth star ⭐)
We hope to see you back in the app soon. ✨
Amazing app for AI generation
Amazing app for AI generation, create characters, generate pics and videos with a wide variety of prompts, then interact or share them with other users.
25 July 2026
Unprompted review
Reply from JOI
Thank you so much for the fantastic review! 💜 We're thrilled to hear you're enjoying and exploring Joi. It's great to know you're also having fun interacting with and sharing your creations.
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