johnwhiteshoes.com Reviews 454

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the craftsmanship and durability of the shoes. Many people are also very satisfied with the pricing, finding the items to be good value for money. The delivery service is frequently mentioned as quick and efficient, and the overall ordering process is described as a positive experience. However, some customers also noted issues with sizing, finding that the shoes can run small or large, leading to the need for returns or exchanges. A few other people also felt that the durability of certain components, like studded soles and gussets, could be improved.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the craftsmanship, durability, and... See more

Quality

Consumers find quality to be positive, consistently praising the superior craftsmanship and high-quality... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the rapid and... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the excellent quality of... See more

Order

Users describe positive interactions with order. Many customers are impressed with how orders are handled and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Apart from 12s being a little cramped for me, I love the entire range of shoes I’ve ordered from JW. 2 leather trainers, 1 hybrid brogues & suede Chelsea boots. Great quality for the price and I us... See more

Rated 5 out of 5 stars

Top-tier craftsmanship from John White. 👞 I picked up the Guildhall Capped Oxfords and they are a complete game-changer. Elegant, perfectly constructed, and a guaranteed compliment-magnet. If you wan... See more

Rated 5 out of 5 stars

I can honestly say this company John White are an excellent company to do business with. There shoes are excellent product and there customer service are brilliant and far exceeded my expectatio... See more

Rated 5 out of 5 stars

Incredible shoes and amazing customer service First came across John White shoes through Facebook, I had been looking for a pair of suede loafers and their Banff penny loafers looked very good in t... See more

Company replied


Company details

  1. Boot Store

Written by the company

Established in 1919 in Northamptonshire by John White, our brand stands on a legacy of innovation and exceptional footwear quality. A century on, we're still dedicated to designing elegant shoes and boots for various occasions, always at fair prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

454 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Really happy with the John White…

Really happy with the John White McQueen driving moccasins. They look fantastic and feel very well made for the price. The leather is slightly stiff at first, but after a few wears it’s already starting to soften and mould to the foot, so I can tell they’re only going to get more comfortable. Fit is good, the sole is flexible, and they work perfectly with jeans or chinos. Overall, great value and a pair I’ll be reaching for a lot.

I've had John White shoes for more than 15 years and two if them are more than 12-13 years old. They are still really comfortable with good care.

29 December 2025
Rated 5 out of 5 stars

Fantastic quality shoes

Fantastic quality shoes, probably one of the best made Ive ever purchased.
Great order experience & very fast delivery.
I think I've finally found my favourite shoe company!

30 December 2025
Unprompted review
Rated 5 out of 5 stars

I can honestly say this company John…

I can honestly say this company John White are an excellent company to do business with.
There shoes are excellent product and there customer service are brilliant and far exceeded my expectations.
Delivery was extremely fast. Thanks again.
I certainly will be buying again soon.

Dermot Kinahan Ireland

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Stylish, Comfortable Boots

Prompt response to order and delivered as advised. Boots are of good quality and were in sale so good price. For a present but as a replacement for a pair bought previously which have been well worn and liked.

24 November 2025
Rated 5 out of 5 stars

Apart from 12s being a little cramped…

Apart from 12s being a little cramped for me, I love the entire range of shoes I’ve ordered from JW. 2 leather trainers, 1 hybrid brogues & suede Chelsea boots. Great quality for the price and I usually grab them via a local stockist. Occasionally I order direct and it’s always a great experience, quick shipping etc.

Just wish they were a little bigger toe side/13s available.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Great price

Great price, great quality, great service..what's not to like..Ohhh and handmade in the U.K's home of shoe craft as well.Unbeatable !!

26 November 2025
Rated 5 out of 5 stars

Very happy with product

Very happy with product, second time I have purchased these shoes. Would highly recommend to people looking for a good quality product for a reasonable price.

31 October 2025

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