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John Greed Jewellery Reviews 16,866

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 10,501 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and free delivery, often noting that their orders arrived in excellent condition and within a few days. The online ordering process is frequently described as easy and convenient, with many appreciating the ability to track updates and the overall smooth experience. People are highly satisfied with the quality of the products, particularly the charms and jewelry, which are often described as beautiful and well-made. The service receives five-star ratings for its efficiency, excellent packaging, and the helpfulness of the staff, making it a go-to for many repeat customers. However, some customers experienced issues with delivery not meeting stated timescales or items arriving marked. Additionally, a few people reported that products, such as bracelets, broke shortly after purchase, or that an ordered item was no longer available after confirmation.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing items as beautiful,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting super fast and quick delivery,... See more

Order

People report positive experiences with order, consistently finding the online ordering process easy and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and reliability.... See more

Quality

Consumers find quality to be positive, consistently praising the excellent condition of items upon arrival... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My favourite jewellery store! Easy online ordering at a great price for fabulous Coeur de Lion bracelet. Dispatched and delivered so quickly. Arrived in excellent condition. And with bonus Avios too.... See more

Company replied

Rated 5 out of 5 stars

Order a charm which I wanted engraved at the last minute for my Granddaughter's birthday. It arrived within 3days, beautiful. The delivery was amazing and no charge which in todays world is brilliant... See more

Company replied

Rated 5 out of 5 stars

Absolutely beautiful charm with our late dog's nose printed on the charm perfectly. A lovely keepsake for my wife. 5 star service as always from John Greed, beautifully packaged and delivered promptly... See more

Company replied

Rated 5 out of 5 stars

Easy to order.... quick free delivery,,,, Excellent product...but quite difficult to fit on the bracelet .... definitely need the knack or check out YouTube ... apparently there is a tool that can b... See more

Company replied


Company details

  1. Jeweler
  2. Jewelry Engraver

About John Greed Jewellery

Written by the company

At John Greed we have a passion for jewellery. We love bringing you the latest women's and men's jewellery from top UK jewellery brands and leading brands from around the world, such as Nomination, THOMAS SABO, Coeur De Lion, and Chlobo.

We can help you express your unique style and also switch it up depending on your mood. We have an amazing selection of jewellery from charms to wedding rings and a wide range of styles including unique gold and silver jewellery from our exclusive John Greed collections.

SHOP OUR JEWELLERY John Greed Jewellery Engraving

As engraving experts, we can personalise your favourite brands to create a truly memorable gift. We've engraved over 250,000 charms to create unique keepsakes! We offer free engraving, so why not browse online to find the perfect gift you've been searching for.

SHOP ENGRAVING

Free Delivery

Get free delivery on Nomination, Thomas Sabo, ChloBo, PDPAOLA & Coeur De Lion

Delivery is always free at John Greed for Nomination, Thomas Sabo, ChloBo, PDPAOLA, Coeur De Lion and all orders over £50.

Contact info

Promotion box for John Greed Jewellery

John Greed Jewellery

Express your unique style with our stunning range of jewellery

4.9

Excellent

TrustScore 5 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great online Jewellery

Always a good choice on website and good value for money. Quick delivery and free.

1 June 2026
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Reply from John Greed Jewellery

We're so pleased you found our website a good choice with great value and quick, free delivery!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, nicely packaged nomination charm. Will be using again

1 June 2026
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Reply from John Greed Jewellery

We're so pleased you valued our quick delivery and nicely packaged charm. We appreciate your feedback!

Rated 5 out of 5 stars

Nomination charm

Unusual charms different from other sites, which I like. Great price and delivery was swift. Good quality, gift packaging was lovely. Birthday girl loved her gift. Will use again.

1 June 2026
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Reply from John Greed Jewellery

We're so happy you liked our unique charms, great price, and swift delivery! It's wonderful the birthday girl loved her gift. We appreciate your feedback!

Rated 5 out of 5 stars

Quick delivery.

Quick delivery.. items as described.. perfect thank you

22 May 2026
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Reply from John Greed Jewellery

We're so glad your items arrived quickly and were as described. Thank you for your kind words!

Rated 5 out of 5 stars

Over 10 years of ordering. 10/10 Service Everytime.

I have purchased from here for over 10 years, our favourites are the nominations bracelets & charms. Very fast at posting. Always a 10 out 10 service for ordering & delivery services.

22 May 2026
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Reply from John Greed Jewellery

We are so happy to hear you've enjoyed our service for over 10 years, especially our nominations bracelets and charms! Thank you for your kind words.

Rated 5 out of 5 stars

Welsh daffodil

Ordering easy. Loved the charm. Very happy with order

1 June 2026
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Reply from John Greed Jewellery

We appreciate your positive feedback! We are glad you loved the charm.

Rated 1 out of 5 stars

Delivery service and customer care

Selected standard delivery which is upto 5 working days. After not reviecing after 7 working days communication with customer services confirms they are unable to action with royal mail until 10working days. The solution from customer service is for future orders to select tracked delivery. I feel the response is poor and as a company could be transparent the standard delivery is potentially 10working days as they are unable to support during this period. Perhaps if there was more transparency people would opt for different delivery options.

1 June 2026
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Reply from John Greed Jewellery

I am sorry to see this one-star review.
As a family-run business, we take pride in providing excellent customer service and are committed to being honest with our customers.
As the selected delivery option was the standard letterbox delivery, the provided date is an estimated delivery date.
We hand all our customers' orders over to our couriers in good faith, expecting that orders will be delivered within the estimated delivery time slot.
On rare occasions, couriers may be unable to meet this estimated delivery date for various reasons that are beyond our control.
Please continue to liaise with customer service, as they are there to help

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Bracelet arrived on time. Well packed. With gift bag included.
Will definately order from them again

1 June 2026
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Reply from John Greed Jewellery

We're so glad you found our website easy to use and that your bracelet arrived on time, well-packed, with a gift bag. We appreciate your feedback!

Rated 5 out of 5 stars

Lovely jewellry and quick service

Lovely jewellry and quick service
would definitely use again!

31 May 2026
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Reply from John Greed Jewellery

We're so glad you valued our jewellery and quick service! We appreciate your kind words.

Rated 5 out of 5 stars

Lovely ring

Lovely ring, fast delivery

22 May 2026
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Reply from John Greed Jewellery

We appreciate your positive feedback. We are so glad you valued our lovely ring and fast delivery!

Rated 5 out of 5 stars

Gift for my bestie

Gift for my bestie , it’s beautiful

1 June 2026
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Reply from John Greed Jewellery

We're so happy your bestie loves it! We appreciate your positive feedback.

Rated 4 out of 5 stars

Would of given 5 Stars though your…

Would of given 5 Stars though your products are beautiful your customers service needs alot more improvements especially when returning a item and requesting a refund .found the whole process not straight forward especially when your refund comes from abroad 😒

17 May 2026
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Reply from John Greed Jewellery

Thank you for taking the time to leave your review. We offer a free prepaid return service, which I can see that you have used. We aim to process all returns within 48 hours of receipt. Our refunds are processed in the UK as we are a UK based family run buisness. I can see that your refund has been issued

Rated 5 out of 5 stars

Excellent service 👏

Easy to order.... quick free delivery,,,,
Excellent product...but quite difficult to fit on the bracelet .... definitely need the knack or check out YouTube ... apparently there is a tool that can be purchased....

31 May 2026
John Greed Jewellery logo

Reply from John Greed Jewellery

We're so glad you enjoyed our product and the quick delivery! We appreciate your feedback regarding the fitting difficulty and will consider ways to improve this experience for our customers.

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