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JOGA Starz Reviews 350

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TrustScore 4.5 out of 5

4.5

Sportswear Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the shin pads, for their comfort, quality, and effectiveness in staying in place. Many consumers highlight the exceptional customer service, noting the team's responsiveness, helpfulness, and willingness to resolve issues quickly and efficiently. People appreciate the prompt replies and the care taken in addressing their needs, often leading to replacements or refunds without hassle. However, some customers also noted issues with order delivery times, with several experiencing significant delays and a lack of clear communication regarding their shipments. A few other people also felt that the sizing of some products, especially shin pads, was inaccurate or too small, leading to them being unsuitable for use.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the high quality and durability of... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the team for being... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the high quality and durability of the... See more

Response time

Customers had positive experiences with response times. Many reviewers praised the quick replies and prompt... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the easy ordering... See more

Based on these reviews

Rated 5 out of 5 stars

I bought two pairs of shin pads at Christmas for my boys from Joga and they were great, very comfortable and never slip. However after a while the padding inside one pair became dislodged. I contact... See more

Company replied

Rated 5 out of 5 stars

I recently have lost one of the products I had purchased from this brand, so I decided to contact them. The customer service team was super fast in replying and incredibly kind and supportive to my ne... See more

Rated 5 out of 5 stars

With two sons who play football constantly, one of who works for a premier league club, I can honestly say, these were one of the best purchases I made for them both. They absolutely love these shin p... See more

Company replied

Rated 5 out of 5 stars

Last night i ordered by son new shin pads, in error I ordered an paid for 2 pairs. I emailed Jogastarz, I received an email back within 5 minutes saying they were sending this to the correct departmen... See more

Company replied

Company details

  1. Sportswear Store

Written by the company

JOGA STARZ is a kids-first football brand designed to give parents confidence and young players the freedom to enjoy the game. Through jogastarz.com, we create high-quality, protective and comfortable football gear for children, with a strong focus on safety, fit, and durability. Our products are made to support growing players, reduce risk, and stand up to real match days and training - so parents can trust what their kids wear, and the kids can focus on playing, learning, and having fun.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

350 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Sleeves…

I recently ordered socks and sleeves but unfortunately the sleeves started to fray after one wash, as I have bought other item in the past I am putting it down to a faulty pair. I cannot fault the support team for acting on this as they have replaced my order and will definitely be ordering more in the future.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic product and oustanding…

Fantastic product and oustanding customer service.

Emails replied to by actual humans and not automatic replies.

Will definitely be recommending and purchasing again.

Thanks so much

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Supportive Customer Service

I recently have lost one of the products I had purchased from this brand, so I decided to contact them. The customer service team was super fast in replying and incredibly kind and supportive to my needs. Highly recommend this brand.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Had a delivery issue didnt know what was happening eith my order. Utilised Joga's WhatsApp option and spoke to the team, they sorted the issue immediately, sent out my order on urgent delivery and compensated me with free items! Thank you!

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Beware - Actual Shin Pads are too Small

We ordered 3 sets of shin pads but the actual shin pads are tiny, way to be small to be used as shin pads. The actual pads are very small compared to the sleeve. Not worth the money in my opinion

5 March 2026
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Reply from JOGA Starz

Hi Michael, thank you for taking the time to leave a review and we’re truly sorry the shin pads felt too small for your needs.

We’d love to review this with you and see how we can help - please contact us at hello@shopjoga.com so our team can assist you directly. We’d really appreciate the chance to make this right and hopefully earn a better experience from you.

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