Jockmail Reviews 14

TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.4

Poor

TrustScore 2.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

-5 stars

-5 stars. Waiting 6 weeks for your delivery. Impossible to contact them. They don't respond via Facebook, Instagram, website, or email. Only after sending a forceful email holding them liable is your package spontaneously sent. My advice: don't order anything here. I certainly won't be doing it again.

14 March 2026
Unprompted review
Rated 1 out of 5 stars

If I could give lower than 1 star...

If I could give lower than 1 star I would.
As many other reviews state. Ordered over 2 months ago. Despite numerous attempts to contact them there is never a response. I received a delivery notification I can only assume to be fake as it has the delivery destination in the USA (I'm UK)
Thankfully wasn't a lot of money but avoid these at all costs you will never see your order

10 March 2026
Unprompted review
Rated 2 out of 5 stars

Goods now received, just very slow

Update.
The goods have now been recieved, 3 months after ordering and still no Comms from the company, but at least I have it.

Taken money and no goods.
Purchased a couple of bits and money was taken, but 2 months later I've still received nothing.
I have emailed Customer support several times and have had no response.
DO NOT USE THIS COMPANY, they will take your money and you'll never see it or your goods again.

5 March 2026
Unprompted review
Rated 1 out of 5 stars

Not trustworthy, clear warning

Extremely late delivery, followed by complete silence from the so-called customer support. Despite multiple attempts to contact them for over a month, there was no response at all, making returns effectively impossible.
After reading other reviews, it’s obvious that many customers are affected – missing deliveries, no refunds, no support. A company that claims to offer customer support but does not actually provide it is simply not trustworthy.
Clear warning: Ordering here is a risk. I strongly advise against it.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

RIP OFF SCAM COMPANY

Don't, I repeat DON'T waste your time ordering and paying for items you will never receive.

I been scammed by these Cowboys in China don't be the next victim.

If I could give them -100 Stars I would.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

A definite scam

A definite scam! Place order and then there will be ZERO contact with the company!

They will not respond to ANY communication!

Do not trust with your money!

9 October 2025
Unprompted review
Rated 1 out of 5 stars

!!!SCAMMERS!!!

Do not order from this liars- you will not receive anything. I was attacking them day by day with emails on their web site and DM in instagram- no response- they just ignoring. Absolute scammers.

28 June 2025
Unprompted review
Rated 1 out of 5 stars

They don't deliver.

I ordered a jock.
Got link to be able to track.
In the beginning it was normal tracking from origin to my city, then it started to go weird.
It first stated it was out for delivery - No delivery came...
Then it stated it was available at pick-up point - NO information about WHERE that is!
Then I contacted the company - NO answer.
Now it says Delivery failed...
I guess I just lost my money in a scam...

7 March 2025
Unprompted review
Show reviews in all languages. (14 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look