JobTestPrep.co.uk Reviews 

503
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the comprehensive preparation materials, noting that the practice tests closely mirror actual exams and significantly boost their confidence before important assessment days. Consumers also appreciate the detailed explanations and the easy-to-navigate interface that make studying structured, accessible, and much more effective overall. Some reviewers were not happy with certain aspects, mentioning that specific test packages occasionally felt outdated or did not entirely match their actual exams. A few users additionally experienced minor limitations regarding subscription validity periods and customer support availability during the weekend days.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting an easy-to-use site interface and... See more

Product

Clients share positive opinions on product, highlighting the collection of resources and robust preparation... See more

Quality

People report positive experiences with quality, highlighting that preparation materials are well-organized,... See more

Website

Consumers find website to be positive, highlighting that the platform is easy to use and maneuver with plenty... See more

Customer service

Customers consistently note positive experiences with customer service, praising the responsive online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good and well thought PrepPack! It helps you understand the way of thinking and you know ahead of time how the test should be approached. You have various examples to practice on and the explanat... See more

Company replied

Rated 5 out of 5 stars

Job Test Prep helped me ace the Plum Test for the Bloomberg Internship. I can't praise them highly enough. Thank you to all the team and to your continued success. As someone that previously d... See more

Company replied

Rated 5 out of 5 stars

The site has been fantastic at helping me prepare for an upcoming assessment centre. When having a small technical fault over the festive period, I reached out via email and almost immediately had... See more

Company replied

Rated 5 out of 5 stars

Great site. Theres a lot of nonsense out there online and I was wary of paying for something like this. The information and tests were pretty accurate and useful for training. Would suggest the simul... See more

Company replied


Company details

  1. Educational Institution

Information provided by various external sources

The leading provider of psychometric test preparation resources, in the UK and worldwide. We welcome you to visit us and learn how we can help you prepare for the test YOU need.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

503 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(503)

53 reviews in the last 12 months

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Rated 1 out of 5 stars

no replies ever

Emailed them as per their website asking for information on the package I wished to purchase. Followed up with 2 further emails but not a single reply. Websites states they will get back to queries within 24 hours, on 72 hours + now and not a word. And this is from a person actively interested in purchasing their prep tests, makes me concerned when I read all the negative reviews.

20 March 2023
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We truly apolgize for this.

We are unable to find you with the name Gary brown or any emails. We would like to help you as soon as possible so please write us at info@jobtestprep.co.uk

Awaiting your reply.

Best,

JobTestPrep Team

Rated 1 out of 5 stars

Technical issue and support did not help

I paid the fee but similar to other reviews, when I clicked on a test or a guide, it just loaded to an error page and said to contact support, who provided generic responses and did not resolve the issue despite me trying everything they suggested and providing error and code details. Another review here says they were unable to get their technical issues fixed after a week. As I have to do my job test shortly, I don't have the time to see whether they can fix their glitch or how long it will take them. What a waste of time and money. Recommend going elsewhere. Now I'm waiting for my refund.

18 March 2023
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We are unable to find you with the name reviewer. Can you please write to us at info@jobtestprep.co.uk so we can resolve this as quickly as possible :)

Hope to hear from you soon.

JobTestPrep Team

Rated 5 out of 5 stars

The test pack I purchased was able to get me ready and prepared for my critical thinking test…

The test pack I purchased was able to assist me on short notice to understand critical thinking concepts and put me in a great frame of mind for my test. Practice,practice,practice is really required, and the jobtest package is what you need

15 March 2023
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

It is always a pleasure to hear such a review. We are happy to hear you took your practice to the next level with JobTestPrep :)

We want to wish you good luck in your hiring process.

The JobTestPrep team

Rated 1 out of 5 stars

Unethical practices

Unethical practices. First payment gets you onto a site that is no better than any free stuff that you could get from the internet. There is then a second payment to make to access anything resembling material that is worth paying for. However, having paid, there is no access to the material but just an endless request for repayment of the additional sum already paid. My advice would be to avoid ...

17 March 2023
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We see you were answered in a timely manner and that you were fully refunded.

Let us know if you need anything else.

Best,

Jobtestprep

Rated 1 out of 5 stars

They say they have PPA practice. They don't.

None of the advertised PPA Practice is there, even customer service said they don't have any such things.

15 March 2023
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We see you were answered in a timely manner and that you were fully refunded.

Please write back to us at info!jobtestprep.co.uk

Best,

Jobtestprep

Rated 2 out of 5 stars

Poor

It's just mostly practicing tests, AND if you choose their 'Premium' membership, it limits you to three choices of their programs, it's not as you might imagine, unlimited. Their advertisement video suggested that there was a test to start off with that will highlight weaknesses and then suggests tests to improve, with tuition, but it was nothing like that. I feel I have been ripped off.

26 February 2023
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We are so sorry to hear that you feel this way.

I am unable to find your account with the name Mandy Jane. Please write to us at info@jobtestprep.co.uk so we can discuss this with you.

Hope to hear from you soon.

Best,

JobTestPrep Team

Rated 5 out of 5 stars

Prep for Watson Glaser test

If you have to take the Watson Glaser test then this course is excellent in preparing you for the type and style of questions you will face. Maximise your chances with this essential course.

14 February 2023
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We are so happy to hear our materials helped you.

Always here if you need.

Best,

JobTestPrep Team

Rated 5 out of 5 stars

Perfect for P&G Online Assesssment

The questions were very accurate and the difficulty level was at times a bit harder from JobTestPrep compared to the actual questions received during P&G assessment. They really helped a lot with building the skills to pass the test. I got the 1 week pass and it was more than enough to help me prepare.

24 January 2023
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

Thank you so much for postive review!

We are so happy to hear our materials helped you.

Best,

JobTestPrep team

Rated 5 out of 5 stars

Excellent preparation material for the HBRI

I found the full HBRI sample tests very helpful and close to the real one that I took. I also appreciated the deep dives in each area. I used those to focus on the areas where I was relatively weaker. All in all, absolutely great value for money!

21 January 2023
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We are so happy to hear our materials helped you.

Always here if you need.

Best,

JobTestPrep Team

Rated 5 out of 5 stars

Great test practice and guides

Great test practice and guides. The resources and the numerical practice tests were helpful and easy to follow. Highly recommended!

20 January 2023
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello Benjamin,

We are very pleased to hear that you found our product helpful! Customer success and satisfaction are very important to us.

Let us know if you need anything in the future.

JobTestPrep Team

Rated 5 out of 5 stars

Great customer service

Great customer service. I took the numerical test preparation and the deductive one. Very well prepared for the test in one week only. Thank you!

13 January 2023
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

It is always a pleasure to hear such a review. We are happy to hear you took your practice to the next level with JobTestPrep :)

We want to wish you good luck in your hiring process.

The JobTestPrep team

Rated 1 out of 5 stars

my pack do not work .. scam

my pack do not work ... this is a scam ! asked PayPal for refund!

8 December 2022
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We are so sorry for the inconvenience.

I am unable to find your account with the name Amie G. Can you please write to us at info@jobtestprep.co.uk so we can help you if we haven't already?

Hope to hear from you soon.

Best,

JobTestPrep Team

Rated 5 out of 5 stars

Value gotten for payment made!

I bought the civil service apprenticeship prepack; I could not cover all the various sections, yet I was able to get value for the price. I passed the online job test.

28 November 2022
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We are so happy to hear our materials helped you.

Always here if you need.

Best,

JobTestPrep Team

Rated 4 out of 5 stars

Great prep for Alva Labs logic & personality tests

I bought the Alva Labs pack which covers both Logic & Personality tests. The sample questions and practice tests were very close to the actual Alva Labs tests that I had to complete. The guides were very helpful too. Overall an excellent prep for tests that I always find super stressful. It's great to have the chance to practice and know what to expect. Also the purchase was smooth and quick. Great experience overall!!

12 November 2022
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

So happy to hear you have enjoyed your experience with jobtestprep!

Let us know if you need anything else.

Best,

JobTestPrep Team

Rated 2 out of 5 stars

Sold me a pack that doesn't exist...thankfully honest enough to get a refund today

Update...I have received today through paypal a full refund. The person who dealt with this has a user name of Sharon L. You will need to push for a refund if you are not able to access any pack you purchased. I purchased one for TUI which is not available, though for the free test prior to purchase I did use a TUI one or it stated TUI. I have seen positive reviews so perhaps prior to purchase you contact them direct to check what packages they actually have rather than have to pay and go through many emails to get a refund. They want exact details and times of tests for a refund so I suggest you take a screenshot of details you put into the system when ordering your pack. I opened a refund request through PayPal as soon as I could not access the file. Cannot recommend as I paid for a service they offered but then was told they didn't ..then the hassle to get a refund....I have increased to 2 star as I have today got the refund through to paypal so that is the positive of this experience for me.

10 November 2022
Unprompted review
Rated 1 out of 5 stars

Hopeless support

My pack didn't work and the 'support' team seems to be outsourced as they've been giving nothing but canned responses so far, it's been over a week since I bought my course and I still can't use it!

31 October 2022
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We apologize for any inconvienece.

We are unable to find your information since we only have the intials E.R.

Please write to us at info@jobtestprep.co.uk so we can help you asap.

Best,

JobTestPrep Team

Rated 2 out of 5 stars

PREP PACK NOT OPENING

I purchased a prep pack and It is not loading at all. It just reloads the same screen over and over. I need to access this test tonight. This seems like a scam

26 October 2022
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We apologize for any inconvienence.

Unfortunately, we cannot locate you as you didn't leave your name.

If you haven't already please contact us at info@jobtestporep.co.uk so we can help you asap.

Best,

JobTestPrepTeam



Rated 3 out of 5 stars

Appeared to be a fake company, but is not.

Original Review posted on 30 Sep 22: As far as I can tell, this is a scam. The site loaded OK for a day or two, then it just stopped loading any tests. The home page loads, but not any test. Even when the tests were loading right, the buttons to select answers didn't work properly. And the explanations for why incorrect answers are incorrect were useless to anyone who wants to understand why their answer was wrong and learn to give correct answers. I have tried this site on my phone and laptop, with several different browsers. I have used their reporting mechanism to report broken links and non-functional buttons, but they don't respond. I would consider all the positive reviews here to be fake. JobTestPrep exists, but apparently only as a trap for suckers - they can't actually help you prep for any job tests. Avoid them. I am going to leave a similar review on every site that I can find, so if you see this wording repeated, don't assume that it is because I am a robot. It is because I am a pissed consumer who wants other to avoid wasting money like I did.

Update on 13 October 22: JobTestPrep contacted me right after this review posted. My primary complaint was that the web page did not work right. After some back-and-forth, they were able to correct the issues. The page works just fine for me now. It loads with no problem, the tests open and function correctly, and the buttons for "leave feedback about this answer" work correctly. I told them that I would upgrade the review to 3-stars if the site worked, and the site works, so I am upgrading this review.

I do still have some questions about the prep material itself. JobTestPrep says that all the training material is original, and I think that there are some errors hiding inside of a few of their tests. I am going to communicate some specific examples to JobTestPrep and see how they respond.

30 September 2022
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

We apologize for any inconvenience but can assure you we are not a scam.

We have been in business since 1992 and have helped many people globally land their dream job. So all these positive reviews are from real customers around the world.

We did not receive an email from you and have written you an email from info@jobtestprep.co.uk.
Please respond at your earliest convenience so we can assist you.

Hope to hear from you soon.

Best

JobTestPrep

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service experience today. Had a problem with the payment (debit-credit cards) and then with PayPal, and Sharon resolved it perfectly and very quickly!
5/5 excellent experience, thank you again!

3 October 2022
Unprompted review
JobTestPrep.co.uk logo

Reply from JobTestPrep.co.uk

Hello,

So happy to hear you have enjoyed your experience with jobtestprep!

Let us know if you need anything else.

Best,

Sharon L

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