Jobscan.co Reviews 

330
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the service incredibly helpful for tailoring resumes to specific job descriptions, effectively navigating Applicant Tracking Systems (ATS), and identifying crucial gaps in their applications. Many highlighted the ease of use, intuitive interface, and the valuable keyword analysis that significantly increased their chances of securing interviews and job offers. However, some customers also noted that the tool occasionally overlooked skills if they didn't exactly match the job description, and a few experienced issues with the system being down or not scanning correctly. A few other people also felt that the interface was clunky or dated, and some questioned the product's utility compared to other AI tools for resume editing.

What people talk about most

User experience

Clients share positive opinions on user experience, finding the platform pivotal for resume optimization and... See more

Product

Consumers find the product to be highly effective, with many praising its ability to ensure resumes pass ATS... See more

Application

Reviewers highlight positive aspects of the app, noting its effectiveness in helping applications bypass ATS... See more

Service

Customers had positive experiences with service, with many reporting that it helped them land new positions... See more

Artificial intelligence

Customers consistently note ambiguous experiences with artificial intelligence, with some finding AI... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Jobscan was a huge help during my job search after being laid off back in May. The resume optimization tools made it easier to tailor my applications to specific roles and get past ATS systems. I rece... See more

Rated 4 out of 5 stars

Excellent product. Helped me discover blind spots when authoring my resume. Jobscan identifies gaps that are not always obvious. My only critique is skills will often be overlooked by Jobscan if th... See more

Company replied

Rated 5 out of 5 stars

Using jobscan really helped to improve my resumes as I tailored for each role. As with all support systems of this nature ensure you read through all the changes it proposes. Ultimately you need to... See more

Company replied

Rated 5 out of 5 stars

Good tool for tailoring your resume to job descriptions. The keyword analysis is the main reason to pay for it and it works well. Interface is a bit dated but the scans are accurate. Helped me get... See more

Company replied


Company details

  1. Resume Service

Written by the company

Jobscan is built from algorithms used in top Applicant Tracking Systems (ATS). Optimize your resume keywords and get more interviews.


Contact info

  • 25th Avenue Northeast 4616, 98105, Seattle, United States

  • jobscan.co

4.3

Excellent

TrustScore 4.5 out of 5

330 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 46% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(330)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loved Jobscan

Loved Jobscan. I was able to tailor every resume I submitted and notice an immediate increase in response rate.

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Got a job !!! (UK)

Absolutely great. From a real person thiss.. Seriously get on this if u want a job. I had been looking for months and months handing the same CV to every company online. But then I found about tailoring CV's for every role, which is where JobScan comes in... IT BEATS ATS and gets you that interview, out of 20 applications I have had 3 interviews, and 1 of them just offered me a job yesterday!

Jobscan is the key to the interview, and from the interview part is where you prep really good to LAND THE JOB.

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Incredible customer support!

I reached out to customer support to help resolve a problem I had created with my account. They responded immediately! They were incredibly helpful and resolved the issue within minutes!

27 September 2024
Unprompted review
Rated 5 out of 5 stars

I landed a job!

The Jobscan experience was phenomenal. The editing software for the resume builder was straightforward and seamless. Plus the option to download from the website with whatever template you chose was amazing. (For Free!). I feel relaxed knowing that I can make use of the cover letter for future reference as well. Lastly, landing a job was the cherry on Top. I can only hope that others take heed towards this amazing tool to reap the benefits. Thank you Jobscan!

25 September 2024
Unprompted review
Rated 5 out of 5 stars

The JobScan tool is excellent

The JobScan tool is excellent. Is really helped provide that alignment I needed in terminology between my resume and the job listings. I really think it helped get me an interview for my new role.

2 September 2024
Unprompted review
Rated 1 out of 5 stars

Expensive useless scam

Company charges without sending reminders of your trial end. The service itself is useless. Just another AI money grab that has no benefit for users. Beware of all the fake positive "reviews". This company is a scam.

17 September 2024
Unprompted review
Jobscan.co logo

Reply from Jobscan.co

We requested additional information about the reviewer so that we could contact them for further details, with the intent of offering assistance and addressing their concerns directly. Unfortunately, we did not receive a response within the allotted timeframe.

Rated 2 out of 5 stars

Con artists when it comes to the money

It's a matter of HONOR and INTEGRITY

I checked several AI-based resume websites and liked JobScan. I signed up for a 2-week free trial and sent out 30 applications based on their recommendations. I was initially encouraged by the prospect of success in my job hunt.

Soon after my free trial expired (and I was not charged any money), I was invited to participate in what they called a HireReady Virtual Workshop Series - 6 hours of sessions covering all aspects of the job hunt process. I felt I got a lot of useful tips from each of the sessions.

However, during the sessions they offered the attendees a 20% discount off of their Jobscan Premium service. I guess I was too busy focusing on the tips given during the workshops to notice the special URL they mentioned to obtain the discount. I felt their service was pricey but the workshops were free and I didn't want to lose access to the recorded sessions so I signed up for 3 months of JobScan Premium.

I did NOT get the discount.

I contacted their customer service and they categorically refused to give me the discount because I didn't use the special link. It's not that I was asking for something that I wasn't entitled to. All workshop attendees were offered the 20% discount. I didn't get it. To my knowledge, no one got it.

I'm finding out now that this website is one of the lower ranked AI resume websites. It makes sense to me because of the 30 applications I sent out I have received NO replies and NO interviews.

Check the other 1-star and 2-star reviews. Other people have had similar experiences with these people. NOTE: they will probably respond by saying how much they care and how they explicitly stated the promotional URL. They only seem to care about getting money out of you. And once they got it, like any other con artist, good luck getting any of it back.

Now, I'm stuck with a resume website that hasn't produced results for me but has left a bad taste in my mouth. Maybe if I implement the tips from the webinar I will have success and it will all be worth it.

No discount and no interviews. Think about it.

9 September 2024
Unprompted review
Jobscan.co logo

Reply from Jobscan.co

Thank you for sharing your feedback. We take your concerns seriously and are committed to ensuring that every customer has a positive experience with us.
We’ve reached out to you privately to offer assistance and address your concerns directly. Please know that we're here to resolve any issues and ensure your satisfaction.
Your input is important to us, and we truly appreciate the opportunity to make things right.

Rated 2 out of 5 stars

Quite a low quality clunky service, bad support experience, steer clear.

After the below review I wrote with disappointment on the support I received, they in-fact refunded in full. However am not sure if the informing customer was implemented prior to charging them. Thank you team.
Bumping up the stars from 1 to 2.
--- my previous review:
Quite a low quality support experience. The interfaces and I must say it is not their resume that got a job for me. I had both of my usual (rather bulky) resume, and the Jobscan targeted resumes working for me over the course of two years. I spent over $270 on subscriptions on Jobscan. Sadly I must say they aren't worth a penny. Clunky UIs, horrible support, nasty terms (they'll charge your card without any notifications, and keep the moneys when you ask for refund -- despite you haven't used their system). Low value service. Go with ChatGPT, far better!

11 July 2024
Unprompted review
Jobscan.co logo

Reply from Jobscan.co

Thank you for sharing your feedback. We take your concerns seriously and are committed to ensuring that every customer has a positive experience with us.
We’ve reached out to you privately to offer assistance and address your concerns directly. Please know that we're here to resolve any issues and ensure your satisfaction.
Your input is important to us, and we truly appreciate the opportunity to make things right.

Rated 5 out of 5 stars

Useful

Helps in finding the right keywords to add in resume in order to land a job. More useful for freshers. The assistance provided by the technical team was highly satisfactory

30 August 2024
Unprompted review
Rated 1 out of 5 stars

Resume Scan is scam

Resume Scan is scam. This does not work, I tried multiple time but the scan result does not work, it always shows the loading loading loading.

29 August 2024
Unprompted review
Rated 5 out of 5 stars

I really like the AI tool that…

I really like the AI tool that highlight the things I can improve and at the same time giving me 3 suggestions for me to choose, and guiding me to modify my resume to increase higher score. I also like the writing style that is concise.

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Great Tools and worth the $$

There is great value and tools that help you optimize your needs. AI was cool way to incorporate the different tools and in the end I did get a job with the help! I noticed and uptick in job activity and LinkedIn after using the premium subscription

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Great tool when looking for a job!

The tool was extremely easy to use. It definitely made a difference when trying to customize the resume. The tool does a great job of helping you. When I used the tool and the resume was customized I received more activity, phone calls, interviews etc.

21 August 2024
Unprompted review
Rated 1 out of 5 stars

Data leak?

Someone used my work email address to create a profile. I requested the deletion of all my data and received confirmation from support. However, I am still receiving emails from this company.

20 August 2024
Unprompted review
Rated 4 out of 5 stars

Job scan tools

The tools are flexible to use in various forms of job applications and i managed to correct my CV. For the first time in forever, i have hope that i will get the job of my dreams.

19 August 2024
Unprompted review
Rated 5 out of 5 stars

Getting your resume noticed by a…

Getting your resume noticed by a company is difficult in the digital age. With thousands of people flooding job postings on all of the popular job boards, you have to know how to play the game and structure your resume to get ahead of the ball game. JobScan.co was able to help me create a great resume, with tailored keywords for the job I was applying for. After months of applying and not getting any results, I have now received follow ups from Google and State Farm. I highly recommend it to anyone who is lost and has no idea where to start with their job search. Otherwise you will spend hours filling in job apps that won't get a second glance from recruiters.

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Great and simple to use. I needed a simple and fast way to test my resume, and to get expert hints and advices, jobscan.co was just what I needed. Pricing was provided clearly and upfront, the site was easy to use, and when I needed assistance, customer services was prompt to respond. Thank you.

7 August 2024
Unprompted review

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