Getting a bit concerned Out of the Last 6 deliveries I have received 3 of them contained Missing items Have been in touch with customer service But they fail to respond. You fill out a form but no... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The item description is not always accurate. Sometimes are quite wrong. It’s important to be right at least for dimensions and numbers of items to avoid buying useless stuff. I like the online bids... See more
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Delivery was efficient and items were well packed. Quality was mixed, but overall better than expected for customer returns stock. However, there was a significant issue with quantity — I rec... See more
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Delivery was great and accurate. All items as per my order. All good and well, Free delivery if you order over 10kg's but 1) Reserve prices are too high and ending up paying to much. 2)RRP is co... See more
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Company details
Written by the company
Jobalots.com (as seen on Channel 4s, Bidding Wars) supplies trade to trade job lot pallets and wholesale boxes of customer returns, liquidation, clearance, surplus, damaged and overstock. Our job lots include high quality stock from reputable online and high street retailers sourced in the UK. You will find a HUGE collection of job lot pallets and wholesale boxes that range across all categories, from Garden and DIY to Electronics and Appliances. Take your pick from our excellent selection of job lots and start selling today. There is no minimum order which means we have suitable stock readily available for traders, marketplace sellers, eBayers, car-boot sellers, and even first-timers! Our online auctions are the perfect way to save big and buy job lot pallets or boxes at the most competitive price in the business. New auctions are uploaded daily, and include a wide variety of stock across all categories.
Contact info
Pembrokeshire, United Kingdom
- 08003689455
- support@jobalots.com
- jobalots.com
3.1
Average
2K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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Really good
29 January 2026
Reply from Jobalots
Hi Aaron,
Thank you for your feedback, and we’re glad to hear you had a really good experience with Jobalots.
Our auctions are made up of customer returns and liquidation stock, so while items can arrive in different conditions, it’s great to know you were happy with what you received.
Positive comments like yours help reassure other customers and motivate our team to keep improving.
All the best,
The Jobalots Team
1★ Review – Extremely Disappointing Experience with Jobalots
I recently spent around £900 on auction purchases through Jobalots over a two-week period, and unfortunately my experience has been extremely disappointing.
While a few items were acceptable, several arrived incomplete, damaged, unsafe, or completely missing parts, despite the listings indicating otherwise.
Examples include:
• Heated Gilet – Listing stated a 10,000mAh power bank included, but the power bank was missing.
• Shadowhawk LED Torch (3 ordered) – Only 1 was complete; the other 2 were missing rechargeable batteries.
• UTRAI 8000A Jump Starter – The jump starter cable was missing, making the product unusable.
• Electric Lady Shaver – Only the box was delivered; the actual device was missing entirely.
• Ceiling Fan with Lights – Arrived completely broken with glass pieces inside the packaging, and no remote, fittings, or adapters. This was also a potential safety hazard.
• Bedsure Sherpa Blanket – Wrong item sent.
These are not minor cosmetic issues — these are essential parts missing, wrong items supplied, or completely unusable products.
I contacted customer support expecting a reasonable resolution. Instead, I was told no compensation would be offered because the items were listed as “customer returns”, and therefore buyers must accept the risk of faults, missing parts, or damage.
While I understand liquidation auctions carry some risk, sending empty boxes, missing core components, or dangerous broken items should not simply be dismissed under “customer return” terms.
What is most concerning is the complete lack of accountability or customer support once a problem is reported.
After spending close to £900, the response I received was essentially: “That is the risk when buying customer returns.”
Buyers should be extremely cautious when purchasing from this platform, as you may receive incomplete or unusable products with no support, refund, or resolution offered.
I hope the company reviews its listing accuracy and customer service policies, because based on my experience, the risk to buyers is far higher than expected.
Would not recommend.
5 March 2026
Unprompted review
Reply from Jobalots
Hi Babin,
Thank you for taking the time to share such a detailed review of your experience.
We’re very sorry to hear that several of the items you received were incomplete, damaged, or unsafe, and that you felt unsupported when raising these concerns.
Please know that Jobalots auctions consist of customer returns and liquidation stock, which means items are sold as-is and can arrive in varying conditions — some may be brand new, while others may have defects, missing parts, or signs of use. This is why we highlight in our product descriptions and terms of service that the condition of returns is not guaranteed, and all bids placed are legally binding with these risks in mind.
That said, we understand your frustration with items arriving missing essential components or in unsafe condition. While these risks are part of purchasing customer returns, we take feedback like yours seriously.
If you believe specific items did not align with their listings, we encourage you to contact our customer service team at support@jobalots.com with your order details. Our team can review your case further and clarify next steps.
We regret that this experience has left you dissatisfied, and we appreciate you sharing your perspective.
All the best,
The Jobalots Team
dissatisfied
The boots arrived used and dirty, the welding mask used and dirty, and a set of bowls with three pieces missing.
3 February 2026
Reply from Jobalots
Hi ELCU,
Thank you for letting us know about your order. We’re sorry to hear that the boots, welding mask, and bowls arrived used, dirty, or incomplete.
Please remember that Jobalots auctions are made up of customer returns and liquidation stock, so items can arrive in different conditions. Some may be brand new, while others may show signs of use, defects, or missing parts. This is why we always highlight in the product descriptions and terms of service that the condition of returns is not guaranteed.
To help us review your case, please contact our customer service team at support@jobalots.com with your order details.
Our team will check this for you and assist further.
All the best,
The Jobalots Team
Reply from Jobalots
Hi there,
Thank you for your review and for raising your concerns. Please know that when you win an auction, it is your responsibility to manually check out and pay for your goods before midnight on the same day. If payment is not completed by then, our system will attempt to capture the missed payments through the auto‑payment feature. However, this depends on each bank, some may flag the transaction, while others may authorize it automatically.
It’s important to note that the auto‑payment option has always been a secondary payment method. To avoid issues like missed orders or account suspensions, we strongly recommend that customers always manually check out their winning bids before midnight.
If you believe you were charged but did not receive your items, or if you notice any discrepancies in your orders, please contact us at support@jobalots.com with your order details so our team can review and assist you further.
All the best,
The Jobalots Team
Not always you get what is expected to…
Not always you get what is expected to buy... 😔💸🛍️
25 February 2026
Reply from Jobalots
Hi there,
Thank you for your feedback. We understand that sometimes the items received may not fully match what customers expect.
Since Jobalots auctions are made up of customer returns and liquidation stock, products can arrive in different conditions, some may be brand new, while others may have defects or missing parts. This is why we always highlight in the product descriptions and terms of service that the condition of returns is not guaranteed.
If you feel your order didn’t match the listing, we encourage you to reach out to our customer service team at support@jobalots.com with your order details so we can review your case and assist you further.
All the best,
The Jobalots Team
9 out of ten things are broken ends up…
9 out of ten things are broken ends up in the bin . I don’t know why I bother to be honest
25 February 2026
Reply from Jobalots
Hi there,
Thank you for sharing your honest feedback. We’re sorry to hear that many of the items you received were broken and ended up being unusable.
Just to clarify, Jobalots auctions are made up of customer returns and liquidation stock, so the condition of items can vary a lot. Some may arrive brand new, while others may have defects or damage. This is why we highlight in the product descriptions and terms of service that the condition of returns is not guaranteed.
We’d like to look into your case further. Please contact our customer service team at support@jobalots.com with your order details so we can review your situation and see how we can assist.
All the best,
The Jobalots Team
Faulty item
24 February 2026
Reply from Jobalots
Hi Mah,
Thank you for your feedback. We’re sorry to hear that you received a faulty item.
Jobalots auctions are made up of customer returns and liquidation stock, which means products can arrive in different conditions — some may be brand new, while others may have defects or missing parts. This is why we always highlight in the product descriptions and terms of service that the condition of returns is not guaranteed.
To help us look into your case properly, we kindly ask that you contact our customer service team at support@jobalots.com with your order details. Our team will review your situation and assist you further.
All the best,
The Jobalots Team
Hicozy F3 vessel damaged
Hicozy F3 vessel damaged, parts missing, leaking and cannot buy spare parts for it in the UK, contacted the manufacturer and told the best thing to do was try 3D printing. Needless to say I won't be buying on here again £144 down the drain.
25 February 2026
Reply from Jobalots
Hi there,
Thank you for sharing your experience and we’re sorry to hear about the issues with your Hicozy F3 vessel and the frustration this has caused.
Just to clarify, Jobalots auctions are made up of customer returns and liquidation stock, which means items can arrive in different conditions. Some may be brand new, while others may have defects, missing parts, or damage. This is why we always note in the product descriptions and terms of service that the condition of returns is not guaranteed, and customers should be aware of the risks before bidding.
We weren’t able to locate any contact history linked to this order, so to help us look into it properly, we kindly ask that you reach out to our customer service team with your order details. This will allow us to review your case and see what can be done.
Please contact us at support@jobalots.com with the order information, and our team will assist you further.
All the best,
The Jobalots Team
Reply from Jobalots
Hi there,
Thank you for your feedback. We’re glad to hear you’ve found that it’s possible to buy items at lower prices through Jobalots.
While the condition of items can vary, careful bidding and reviewing product descriptions can help customers secure very good deals.
We appreciate your support, and feedback like yours encourages us to keep improving and delivering value to our customers.
All the best,
The Jobalots Team
Till now i would say its a good…
Till now i would say its a good experience, i ordered several products and the majority of them were in perfect condition and a few with minor defects.
25 February 2026
Reply from Jobalots
Hi Andrei,
Thank you for sharing your experience. We’re glad to hear that most of the products you’ve received have been in perfect condition, with only a few showing minor defects.
Since Jobalots auctions consist of customer returns and liquidation stock, items can arrive in varying states, some brand new, others with imperfections.
It’s great to know that overall your experience has been positive, and we appreciate your balanced feedback. Insights like yours help reinforce transparency and give other customers a clear picture of what to expect.
All the best,
The Jobalots Team
Reply from Jobalots
Hi Dawn,
Thank you for your kind words. We’re delighted to hear that you’ve experienced excellent service and enjoyed the wide product selection at Jobalots.
Knowing that our service and product range have met your expectations is truly motivating for our team.
We greatly appreciate your support, and feedback like yours inspires us to keep improving and delivering even more value to our customers.
All the best,
The Jobalots Team
Waste of money
Waste of money. Paying loads of money for damaged items that end up on the bin. Paying for expensive items and not receiving it. No customer support or refund policy. Stay away if you don’t have money to waste.
13 February 2026
Unprompted review
Reply from Jobalots
Hi Aranit,
Thank you for sharing your feedback. We’re sorry to hear about your experience and the disappointment with your order.
Please note that the information you provided for JUK469116, does not match the SKU or item details linked to this order. The shelving you mentioned belongs to our Customer Returns category, which means items are sold as-is and can arrive in varying conditions, including signs of use, damage, or missing parts. This is why we highlight in the product descriptions and terms of service that the condition of returns is not guaranteed.
To help us review your case properly, we kindly ask that you contact our customer service team at support@jobalots.com with the correct order details. Our contact information is indicated in our Terms of Service https://jobalots.com/en/policies/terms-of-service?currency=gbp. Once we have the right information, our team can check this for you and assist further.
All the best,
The Jobalots Team
Its vanderful
25 February 2026
Reply from Jobalots
Hi there,
Thank you for your feedback!
Our mission is to give customers access to surplus, clearance, and customer return stock at competitive prices, while being transparent about the possible conditions items may arrive in. It’s great to know that your experience has been positive and that our service has met your expectations.
Your support means a lot to us, and feedback like yours motivates our team to keep improving and delivering even more value.
All the best,
The Jobalots Team
There is no return policy
There is no return policy , even though they see damaged items as costumer returns. You would expect at least to be functional . I am not expecting thrm to be new , or without imperfections , I get it , but damages sold at auction. That is why I am being generous with 3 stars.
24 February 2026
Reply from Jobalots
Hi Constantin,
Thank you for sharing your feedback and for being fair in your review. We understand your concern about receiving damaged items and the expectation that customer returns should at least be functional.
As outlined in our Terms of Service, all orders placed through Jobalots are irrevocable, and returns are accepted only at our sole discretion. Because our auctions consist of customer returns and liquidation stock, items can arrive in varying conditions — sometimes with imperfections or damage. This is why we emphasize reviewing the product declaration and terms before bidding, so customers are fully aware of the risks involved.
We appreciate that you’ve acknowledged this in your review and still rated generously. Your feedback helps us reinforce transparency and reminds customers of the importance of understanding the nature of liquidation auctions before participating.
All the best,
The Jobalots Team
Fantastic service from Jobalots!
22 February 2026
Reply from Jobalots
Hi Lisa,
Thank you so much for your kind words. We’re thrilled to hear you’ve had a fantastic experience with Jobalots!
Our goal is to provide customers with access to surplus, clearance, and customer return stock at competitive prices, while being transparent about the possible conditions items may arrive in. Knowing that our service has met your expectations is truly motivating for our team.
We greatly appreciate your support, and feedback like yours inspires us to keep improving and delivering value to our customers.
All the best,
The Jobalots Team
No delivery and no refund
I placed a second order on 4th of February and, as of 4th March, I still have not received my goods.
After weeks of delays, I was provided with a tracking number which later showed as deleted / invalid. Despite multiple emails, I received no clear explanation and no concrete resolution.
Communication has been slow, vague, and unhelpful. I have written confirmation from the company acknowledging that the goods were not shipped, yet no refund was issued voluntarily.
As a business customer, this level of service is unacceptable. When an order cannot be fulfilled, the correct and professional course of action is to issue a refund promptly — not delay for weeks while the customer is left without stock and without answers.
I strongly advise potential buyers to be cautious, especially if relying on timely delivery for business purposes.
Very disappointing experience.
4 February 2026
Reply from Jobalots
Hi there,
Thank you for sharing your concerns. We’ve reviewed the details you provided, but we are unable to locate any contact history or case records linked to the order number associated with your review.
To help us investigate further, we kindly ask that you contact our customer service team directly with the specific order details you’d like to raise. This will allow us to properly review your case and provide a clear resolution.
We understand how important timely delivery and accurate communication are, especially for business customers, and we remain committed to supporting you once we have the correct order information.
Please reach out to us at support@jobalots.com with the relevant order numbers, and our team will be able to assist you.
All the best,
The Jobalots Team
Reply from Jobalots
Hi John,
Thank you for your feedback. We’re delighted to hear that you find our products to be of good quality at reasonable prices.
At Jobalots, our goal is to provide customers with access to surplus, clearance, and customer return stock at competitive rates, while maintaining transparency about the possible conditions in which items may arrive. It’s great to know that this has been a positive experience for you.
Your support means a lot to us, and feedback like yours motivates our team to continue improving and delivering value to our customers.
All the best,
The Jobalots Team
Reply from Jobalots
Hi Karl,
Thank you for letting us know about your experience. We’re sorry to hear that the item you received did not function as expected.
At Jobalots, our auctions consist of customer returns and liquidation stock, which means items can arrive in varying conditions. To remain transparent, we outline the possible states in each product listing, and by placing a bid, customers acknowledge and accept these risks.
Please note that auctions are unchecked, and the condition of the items depends on how they were advertised in the listing. This is why we emphasize reviewing the product details and terms before bidding.
If you believe the item you received does not match the advertised listing, we encourage you to reach out to us at support@jobalots.com with your order details so our team can investigate further.
We appreciate your feedback, as it helps us reinforce transparency and ensure customers are fully informed when participating in auctions.
All the best,
The Jobalots Team
Very Poor Customer Service & Missing items on a Regular basis
Getting a bit concerned Out of the Last 6 deliveries I have received 3 of them contained Missing items Have been in touch with customer service But they fail to respond.
You fill out a form but no Response.
Overall God Value for money and their delivery has vastly improved.
But do not be surprised if some of your winning lots do not arrive
24 February 2026
Reply from Jobalots
Hi Trevor,
Thank you for sharing your feedback. We understand your concerns regarding missing items and the response time from customer service.
Please note that if you have already submitted the customer service form, our team typically responds within 5–7 business days. This timeframe allows us to carefully review each case and ensure that concerns are properly addressed.
As Jobalots specializes in customer returns and liquidation stock, there is always a level of risk involved with the products listed. To remain transparent, we clearly outline the possible conditions items may arrive in on all product listings. These risks must be considered before placing bids, and by bidding, customers confirm that they understand and accept the risk involved.
If you believe an item does not align with the listing details, we encourage you to contact us at support@jobalots.com with your order information so our team can review your case.
We appreciate your feedback, as it helps us continue to strengthen transparency and improve the customer experience.
All the best,
The Jobalots Team
A lot of items purchased
A lot of items purchased, the vacum cleaner arrived with mould inside and full with contaminated rubish ,about he tools always arrived with missing items from set,some off the kitchen items like juice machine knifes arrived damaged ,I stopped to bid ,not worth at all ,I can say 1 item from 5 will make you happy rest of them 4 you will be disappointed
24 February 2026
Reply from Jobalots
Hi there,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concerns regarding the condition of some of the items you received.
As Jobalots specializes in customer returns, surplus, and liquidation stock, there is always a level of risk involved with the products listed. To remain transparent, we clearly outline the possible conditions items may arrive in on all product listings. These risks must be considered before placing bids, and by bidding, customers confirm that they understand and accept the risk involved.
Please note that auctions are unchecked, and the condition of the items depends on the type of listing under which they were advertised.
If you believe an item does not align with the listing details, we encourage you to contact us at support@jobalots.com with your order information so our team can review your case.
We appreciate your feedback, as it helps us continue to reinforce transparency and ensure customers are fully informed when participating in auctions.
All the best,
The Jobalots Team
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