Asked us to pay in advance and then they cancelled. Never got money back
It shall be a nice location - but they cancelled on short notice and never paid us the >700 Euro back. See attached photo's.
We booked 11 months in advance. They asked for the booking to be paid in advance, which we did, and they confirmed payment. Two weeks prior to the stay, they send us a message that they have to cancel. Very inconvenient, but mistakes are possible.
Than we started the communication on getting our money back. We had to take the initiave for this ourselves, kept asking, asking for a status update, ask again, and again. After some 3 months they send a message that the money should be in our account next Friday. Today, we are more than 4 months since the booking date, and still no money back. I called again, and their response was back to square one, "we cannot send money abroad"... hopeless.